background image

sharkclean .com/AI RobotS E

sharkclean .com/AI RobotS E

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This Owner's Guide is designed to help you keep your Shark® AI Robot running at peak 

performance. 
SharkNinja Operating LLC 

US: Needham, MA 02494 

CAN: Ville St-Laurent, QC H4S 1A7
1-888-228-5531 

sharkclean.com
Illustrations may differ from actual product. We are constantly striving to improve our products; 

therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more 

information.

EXPECTED PERFORMANCE

Expected runtime: 60 minutes

Expected charging time: 6 hours

TIP: 

You can find the model and serial 

numbers on the QR code labels on the 

bottom of the robot and base.

RECORD THIS INFORMATION

Model Number:  ________________________
Date of Purchase:  ______________________  

(Keep receipt)
Store of Purchase:  ______________________

REGISTER YOUR PURCHASE

 registeryourshark.com

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of 

SharkNinja 

Operating LLC.

 Warranty coverage applies to the original owner and to the original product only and is 

not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period 

of one (1) year from the date of purchase when it is used under normal household conditions and 

maintained according to the requirements outlined in the Owner’s Guide, subject to the following 

conditions and exclusions:

What is covered by this warranty?

1.  The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, 

will be repaired or replaced up to one (1) year from the original purchase date.

2.   In the event a replacement unit is issued, the warranty coverage ends six (6) months following the 

receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. 

SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1.   Normal wear and tear of wearable parts (such as foam filters, filters, etc.), which require regular 

maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this 

warranty. Replacement parts are available for purchase at 

sharkaccessories.com

.

2.   Any unit that has been tampered with or used for commercial purposes.
3.    Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure 

to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.

4.   Consequential and incidental damages.
5.    Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused 

in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the 

repair is performed by a repair person not authorized by SharkNinja.

6.   Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty 

period, visit 

sharkclean.com/support

 for product care and maintenance self-help. Our Customer Service 

Specialists are also available at 

1-888-228-5531

 to assist with product support and warranty service options, 

including the possibility of upgrading to our VIP warranty service options for select product categories. 

Please register your product and have it with you when contacting Customer Service.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of 

$25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call

 1-888-228-5531 

to initiate a warranty claim. You will need the receipt as proof of purchase.  

A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to 

state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the 

above may not apply to you.

Summary of Contents for AI ROBOT 2500

Page 1: ...Robot Vacuum 2500 OWNER S GUIDE S E L F E M P T Y...

Page 2: ...dust lint hair and anything that may reduce airflow 17 DO NOT use robotic vacuum cleaner if airflow is restricted If the air paths become blocked turn the vacuum cleaner off and remove all obstruction...

Page 3: ...Wheel Brushroll Door GETTING TO KNOW YOUR SHARK AI ROBOT Base Dust Bin Base Dust Bin Release Base Indicators Lights Base Dust Bin Release Fill Window Post Motor Filter Access Door Debris Intake CHARG...

Page 4: ...arly to know when to empty Questions For how to videos FAQs troubleshooting and tips tricks call 1 888 228 5531 for robot support or visit sharkclean com AIRobotSE PREP YOUR HOME NOTE Scheduling is on...

Page 5: ...e White Low Charge Red While Charging White No Charge or Off Charging Icon Robot is properly aligned on base and charging Base Power Indicator Icon Base is plugged in and has power Evacuation Icon Rob...

Page 6: ...base When the robot is properly aligned on the base with the robot s BACK against the base the Charging Symbol on the top right side of the base will illuminate The robot will beep when charging begin...

Page 7: ...plore icon Search for Shark and select Try it 3 To allow Google to link to your SharkClean account sign into your SharkClean account This is the same account you used when setting up your Shark robot...

Page 8: ...onnect to Wi Fi If the robot does not reconnect on its own remove the unit from the base Power the robot off wait 10 seconds and place it back on the base USING THE SHARK AI ROBOT AI LASER NAVIGATION...

Page 9: ...nst the inside of the trash receptacle to knock off any remaining debris Reinstall the bin by sliding it into the slot in the base until it clicks into place MAINTENANCE EMPTYING THE ROBOT DUST BIN Pr...

Page 10: ...l the post motor filter insert it into the base and replace the filter door CLEAN PRE MOTOR FILTERS ONCE A MONTH To open the filter housing lid hold the top left edge of the base and pull up on the li...

Page 11: ...nt or damaged To remove a brush lift it off its peg IMPORTANT The robot uses cliff sensors to avoid stairs and other steep drops Sensors may work less effectively when they are dirty For best results...

Page 12: ...ly CLEAN RED RED flashing 3 Suction motor failure Remove and empty the dust bin clean the filters remove the brushroll and brushroll door and remove blockages DOCK RED flashing 6 Front bumper may be j...

Page 13: ...com AIRobotSE Contact us on social media Search SharkClean in the app store or scan the QR code with your smartphone camera youtube com shark Download and install the SharkClean app REPLACEMENT PARTS...

Page 14: ...A including any addendum or amendment to this EULA which is included with the SN Devices is the entire agreement between You and SharkNinja relating to the SN APPS and supersedes all prior or contempo...

Page 15: ...t covered by this warranty 1 Normal wear and tear of wearable parts such as foam filters filters etc which require regular maintenance and or replacement to ensure the proper functioning of your unit...

Page 16: ...sharkclean com AIRobotSE sharkclean com AIRobotSE NOTES NOTES...

Page 17: ...ontact your local recycling center for information on where to drop off the spent battery or call 1 800 798 7398 ISED STATEMENT This device complies with Industry Canada license exempt RSS standard s...

Reviews: