7.0 RETURNING PRODUCTS FOR REPAIR
When returning a product to Setra Systems, the material should be carefully
packaged and shipped prepaid to:
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719-1304
Attn: Repair Department
To assure prompt handling, please refer to return instructions on our Web site at
http://www.setra.com/tra/repairs/cal_rep.htm.
8.0 WARRANTY AND LIMITATION OF LIABILITY
SETRA warrants its products to be free from defects in materials and workmanship, subject to the
following terms and conditions: Without charge, SETRA will repair or replace products found to be
defective in materials or workmanship within the warranty period; provided that:
a) the product has not been subjected to abuse, neglect, accident, incorrect wiring not our own,
improper installation or servicing, or use in violation of instructions furnished by SETRA;
b) the product has not been repaired or altered by anyone except SETRA or its authorized service
agencies;
c) the serial number or date code has not been removed, defaced, or otherwise changed; and
d) examination discloses, in the judgment of SETRA, the defect in materials or workmanship devel-
oped under normal installation, use and service;
e) SETRA is notified in advance of and the product is returned to SETRA transportation prepaid.
Unless otherwise specified in a manual or warranty card, or agreed to in writing and signed by a
SETRA officer, SETRA pressure, humidity, and acceleration products shall be warranted for one year
from date of sale.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not
limited to, any implied warranty of merchantability for a particular purpose.
SETRA’s liability for breach of warranty is limited to repair or replacement, or if the goods cannot be
repaired or replaced, to a refund of the purchase price. In no instance shall SETRA be liable for inci-
dental or consequential damages arising from a breach of warranty, or from the use or installation
of its products. No representative or person is authorized to give any warranty other than as set out
above or to assume for SETRA any other liability in connection with the sale of its products.
For all CE technical questions, contact Setra Systems, USA. EU customers may contact our EU
representative Hengstler GmbH, Uhlandstr 49, 78554 Aldingen, Germany (Tel: +49-7424-890; Fax:
+49-7424-89500).
159 Swanson Road, Boxborough, MA 01719-1304
Tel: 800-257-3872/978-263-1400
Email: [email protected]; Web: www.setra.com
SS-SRMD Rev. A 11/13/12
