Sermatec SMT-10K-TL-TH, Basic Introduction, Page: 42 / 43

2021/8/19
www.sermatec-ess.com
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Warranty
The machine problem caused by the following conditions is not covered by the
Sermatec’s
standard warranty.
The products were out of warranty (Except for the extension of the warranty service by both parties)
Not according to product specifications or related installation and maintenance requirements to work. Nonproduct-defined
work environment. Failure or damage caused by storage or use. Such as installation distance, ventilation, improper use of
waterproof, etc.
Private disassembly, repair, refit the machine or upgrading firmware without authorization from Sermatec.
Failure and damage due to unforeseen or human factors or force majeure, etc. Such as stormy weather, floods, lightning,
grid surge, pests and fires, etc.
Modify the product, change the design or replace the parts without authorization from Sermatec.
Intentional destruction or defilement, make indelible marks, theft, etc.
Normal wear.
Unless a special agreement between Sermatec and Lithium battery suppliers, for all the battery packs not listed in
‘Approved battery options statement of
Sermatec
’ (which could be accessed on Sermatec’s
website www.sermatec-
ess.com) are not allowed to use on
Sermatec’s
residential inverters, issues caused by an incompatible battery is not
covered by warranty scope.
Not used in accordance with correct safety regulations requirements. ( Such as VDE,IEC, etc.)
Failure or damage caused by quality problems of other non-
Sermatec’s
products.
Damage caused by transportation (Including the casing scratches caused by the movement of the packaged product
during transportation).
Rust corrosion on the machine casing due to harsh environment.