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Manually Regenerating the Water Softener 

There are two different methods for manual regeneration of the water softener.  

Delayed Regeneration 

Immediate Regeneration 

 

Reasons you may want to manually regenerate the water softener: 

 

1. If the brine tank has run out of salt: 

After adding salt to the brine tank manually regenerate the softener using the 

delayed regeneration method. 

(The water needs time to dissolve the salt for a 

minimum of eight hours.) 

To initiate a delayed regeneration simply push the REGEN button one time. 

(

Don’t hold the button down

) REGEN TODAY will appear on the left hand side of 

the screen. The softener is queued to regenerate that day at the preset 

regeneration time. 

(Typically this is during the night.) 

If for some reason you want 

to cancel the delayed regeneration just push the REGEN button again. REGEN 

TODAY will no longer be visible on the screen.  

2. If you have guests coming to stay in your home: 

The water softener is programmed to measure the specific water usage of your 

family and regenerates based on water usage history. If you know that there will 

be extra people using the water you may want to manual regenerate the softener 

using the delayed regeneration method.  

To initiate a delayed regeneration simply push the REGEN button one time. 

(

Don’t hold the button down

) REGEN TODAY will appear on the left hand side of 

the screen. The softener is queued to regenerate that day at the preset 

regeneration time. 

(Typically this is during the night.) 

If for some reason you want 

to cancel the delayed regeneration just push the REGEN button again. REGEN 

TODAY will no longer be visible on the screen.  

3. If the water is hard: 

The quickest way to get soft water in your home is by initiating an immediate 

regeneration of the water softener.  

To initiate an immediate regeneration of the water softener push and hold the 

REGEN button for approximately six seconds. The unit will immediately begin its 

regeneration cycle and water will be running to the drain. 

(When the softener has 

completed the manual regeneration the system will automatically return to its 

preset normal operations.)

 

 

 

Note: After an immediate regeneration of the water softener there is typically a delay 

of three to four days to purge the system i.e. water heater, pipes etc. of the hard 

water. If you are experiencing hard water after the three to four day period has 

passed, you may need to contact a service professional.  

 

Summary of Contents for 960SM Series

Page 1: ...Single Metered Water Softening System Owner s Manual Series 960SM...

Page 2: ...ontents System Specifications and Warnings 3 Start Up Instructions 4 Series 960 Control Valve Programming 5 Manually Regenerating the Water Softener 8 Bypass Valve Operation 9 Troubleshooting the Cont...

Page 3: ...ontrol valve and fittings are not designed to support the weight of the system or the plumbing Do not use Vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicone lubricant may...

Page 4: ...n to advance the controller to the next cycle The softener is now in the Fast Rinse cycle Leave the unit in the Fast Rinse cycle for at least five minutes While the system is rinsing manually fill the...

Page 5: ...5 Control Valve Programming Series 960 Control Valve Programming...

Page 6: ...EXT and the UP Arrow buttons at the same time and hold for 3 seconds Step 2 Raw Water Hardness Adjust to the correct hardness by pressing the UP or DOWN arrow button Default setting 20 grains per gall...

Page 7: ...time of day will flash indicating that it needs to be set Step 1 Press SET CLOCK Step 2 Current Time of Day Hours Adjust to the correct hour by pressing the UP or DOWN arrow button Press NEXT to go t...

Page 8: ...the water you may want to manual regenerate the softener using the delayed regeneration method To initiate a delayed regeneration simply push the REGEN button one time Don t hold the button down REGE...

Page 9: ...9 Bypass Valve Operation Normal Operation Bypass Operation Diagnostic Mode Shut Off Mode...

Page 10: ...Connect Meter to three pin connection labeled METER on Circuit Board Remove and reconnect to ensure proper connection Restricted stalled Meter Turbine Remove Meter and check for rotation or foreign m...

Page 11: ...place Damaged Seal and Spacer Stack Assembly Replace Seal and Spacer Stack Assembly Control valve body type and piston type mix matched Verify proper control valve body type and piston type match Foul...

Page 12: ...12 OM A960SM Printed in the USA Version 160915 1...

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