6 | CX True Wireless
Which ear adapters are included in the box?
Answer:
The CX True Wireless comes with four sizes of silicone ear adapters
(XS, S, M, L) included in the box. It is recommended to use the correct
ear adapter size to form a perfect seal within the ear-canal for an
optimal listening experience.
Where can I find further CX True Wireless product information?
Answer:
Further information e.g. a downloadable user manual, can be found
on Sennheiser’s CX True Wireless product page in the section
“Downloads”.
During use…
What do I need to do to get the best experience once I unbox my
new CX True Wireless?
Answer:
•
Wake up and charge the earbuds by placing them into the
charging case (don't forget to remove protection film before put-
ting earbuds back) and connecting the USB-C cable.
•
Select the correct ear adapter from a selection of four sizes (XS,
S, M, L). Choose the ear adapter size that provides a very good
seal in order to enjoy the best possible audio experience.
•
Twist the earbuds slightly into your ear for perfect and secure fit.
•
Pair the earbuds with your smartphone. The Bluetooth pairing
mode is activated automatically once you first activate the ear-
phones. Alternatively, you can manually activate pairing mode by
pressing both touchpads for at least 3 seconds. In the Bluetooth
menu of your smartphone, select "CX True Wireless".
•
A voice prompt will inform you once the pairing has been com-
pleted successfully.
•
Download the Sennheiser Smart Control app from your app store
to personalize your CX True Wireless experience.
•
For further information and support, consult the supplied quick
guide or online user manual, downloadable from Sennheiser web-
site.
How can I control the sidetone during calls?
Answer:
For comfortable calls the CX True Wireless has an integrated
sidetone feature. "Sidetone" is the term given to the sound that is
generated when a user hears their own voice in their own earbud.
The sidetone feature enables a natural experience of hearing one's
own voice when speaking during a call (own voice reception).
You can enable and adjust or disable the sidetone in the Smart Con-
trol app's device settings.
What should I check or adjust to make sure the sound is at its very
