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Doc# 2016-25-05   Rev F    Technical Support 678-208-3087 Ext #1      Airtext Installation Manual 

 

First time use. 

Airtext system needs three things: Airtext router installed in airplane, Airtext application hosted on a 

compatible Android or iOS phone or tablet, and a ground based person using a standard SMS cell phone 

to exchange texts with.  The Airtext router connects flying users to ground based users anywhere in the 

world without altitude or geographical limitations. 

The Airtext application is available as a free download on the Google Play Store for Android devices, and 

available on the Apple App Store for iOS devices.  It is installed the same as any other common 

application or game from the stores. 

Send your first Text. 

Place airplane in area with clear view of sky (Airtext rarely works inside hanger and is extremely sluggish 

under an awning). 

Enable power to airplane from ground cart, APU, or main engines.  

Launch the Airtext application on your phone or tablet the same way as any other typical application by 

tapping the Airtext icon. 

Enter your full name on the welcome screen and press the Enter or Done button.  This name will be the 

name that is contained in the canned welcome message that each new ground user will see so it should be 

immediately recognizable. 

Press the small Green or Blue button in the bottom right of the Airtext screen to create a new Chat session 

with a person to whom you wish to communicate with on the ground.  Enter their phone number on the 

top line of the Airtext screen.  The application will start listing the phone numbers from the contacts in the 

phone if any are close to matching.  Alternately you can type a name that is in the phones contact list and 

again, close matches will appear.  Click a name or phone number if a perfect match is listed or simply 

complete the new phone number. 

Click the text area at the bottom of the screen to enable the keyboard on the phone and enter the first text 

that you wish to send.  Press the send button to the right of that text area.  A small check mark will appear 

on the message within a few seconds indicating that the Airtext router in the airplane received the 

message.  The message will be sent to the ground user in just a few seconds.  Wait a bit for the person to 

read the message and send a reply.  That reply will appear on the screen just below the text that you sent 

them.  Repeat as necessary. Each flying user can set up chats with multiple ground users.  Each chat has 

its own section and message history the same as common cell phones. 

At the conclusion of the flight, the flying user simply closes the application and they are done.  The 

Airtext router is simply powered down along with the rest of the airplane.  There is no shutdown 

procedure or process required. 

Summary of Contents for AirText

Page 1: ...Airtext Installation Manual Doc 2016 25 05 Oct 30 2018 Rev F Send Solutions 1765 Grassland Parkway Suite D Alpharetta GA 30004...

Page 2: ...are those of their respective owners Record of Revisions Revision Revision Date Description IR April 2016 Initial Revision A August 2016 Part Number changes B April 2017 Added information for Airtext...

Page 3: ...ormation chart and added additional recommended Iridium Antenna information Definition of Warnings Cautions and Notes Warnings Warnings indicate that immediate attention must be given to avoid potenti...

Page 4: ...r discretion Send Solutions will pay Ground Shipping charges for warranted items Charges for express shipment will be the responsibility of the sender This warranty is not transferable Any implied war...

Page 5: ...nt Description 6 Technical Specifications 7 Physical Characteristics 7 Bluetooth Specifications 7 Certification 8 Limitations 8 Installation Overview 8 Introduction 8 Unit Hardware Configurations 8 In...

Page 6: ...ring and Power Checks 17 Bluetooth Texting Setup 18 First time use 19 Send your first Text 19 Bluetooth Voice Setup Airtext only 20 Make your first Voice call 20 Optional Configuration 20 Testing Opti...

Page 7: ...mpting to install equipment by reference to this manual alone and without first planning or designing an installation specific to your aircraft is not recommended The content of this manual assumes us...

Page 8: ...Volts and 12 Amps 28 Volts 276 Amps 12 Volts and 12 Amps 28 Volts Inrush Current 10 Amps for 8uS 28 Volts 10 Amps for 8uS 28 Volts Size Without antennas cables 7 5 X 4 6 X 1 4 7 5 X 4 6 X 1 4 Weight A...

Page 9: ...tiple power busses Airtext should be powered from a non essential shedable bus Installation Overview Introduction This section provides the equipment information for installing Airtext and related opt...

Page 10: ...es washers and rivets 5 Bonding strap hardware NOTE In order to reduce HIRF susceptibility for LRUs interfaced to Airtext it is recommended to include a bonding strap on Airtext router This bonding st...

Page 11: ...ce with AC 43 13 1B Chapter 11 When wire separation cannot be achieved the following issues should be addressed The cable harness should not be located near flight control cables high electrical capac...

Page 12: ...nas Newer models of Iridium antennas such as Sensor Systems S67 1575 410 support higher transmit power capability that may be needed for Iridium Certus Broadband available starting in 2019 as Iridium...

Page 13: ...ith Bluetooth radios These antennas and their extension cables replace the stub antennas supplied by Send Solutions Some models may be purchased through Send Solutions Cooling air is not required exce...

Page 14: ...Conn HD D Sub 25 Pin TE Connectivity 1757820 3 330 00626 15 Backshell Assembly Procedure The parts for the connector and backshell assembly for Airtext installations are listed above Connector and Bac...

Page 15: ...per ring terminal 5 Terminate the ring terminals to the shield block by placing items on the pan head screw in the following order split washer flat washer first ring terminal second ring terminal if...

Page 16: ...ience for both flying and ground based users List of configurable items System Firmware Configuration A portion of the configuration file is used for internal housekeeping and verification Do not make...

Page 17: ...or Low on which port 1 or 2 Typically GAMA labels are predictable Some FMS publish different data on different labels Configurations can be created by Send Solutions Technical Staff to support most Fl...

Page 18: ...esented and if checksums are valid POST INSTALLATION CHECKOUT After Airtext is installed complete the checkout procedures herein to verify proper basic operation Mounting Wiring and Power Checks Check...

Page 19: ...t is not delivered Respond to that message after receipt Again the message should be delivered back to the plane within a minute or two Detailed instructions to load and use the APP are contained in t...

Page 20: ...ss the small Green or Blue button in the bottom right of the Airtext screen to create a new Chat session with a person to whom you wish to communicate with on the ground Enter their phone number on th...

Page 21: ...device Airtext will automatically connect to the Bluetooth device upon power up Airtext will save multiple Bluetooth hands free headset device pairings Make your first Voice call The system is 95 set...

Page 22: ...t app New users should make configuration changes while on a phone call with a member of the Send Solutions technical support staff Some Airtext configuration settings are only available when Dealer M...

Page 23: ...A of this document In summary Turn on power to the Airtext router and enable the Airtext App Clear view of sky and satellite connection is NOT needed Open the Dealer menu and click to get the latest...

Page 24: ...ut 1 In 4 Digital Output Digital Output Out 5 Reserved Reserved 6 ARINC RX 1 A ARINC RX 1 A In 7 ARINC RX 2 A ARINC RX 2 A In 8 Ground Ground 9 CAN Bus High 1 CAN Bus High 1 In 10 CAN Bus High 2 CAN B...

Page 25: ...cates successful reception of the message by the Airtext router This is the first step in getting your message to the ground If you get check marks with each sent message and the messages are still no...

Page 26: ...this information does not explain more than a 3dB power loss for the antenna system Are the Bluetooth antennas connected Are they bent or broken If they have cables are they crimped crushed or abrade...

Page 27: ...thly data charges The Suspend Active condition can be inquired and changed using the Airtext Customer Portal Send Solutions Technical support can also let you know the condition and change it for you...

Page 28: ...irtext Wired Data Problems Airtext routers support several wired data connections to aircraft systems and companion products ARINC 429 and RS 232 are commonly used to input a variety of avionics infor...

Page 29: ...Please call to schedule a time when we can send test and tracing messages between the Send Solutions ground based servers and your Airtext router Aircraft antenna installation vendors have test equipm...

Page 30: ...29 Doc 2016 25 05 Rev F Technical Support 678 208 3087 Ext 1 Airtext Installation Manual Figure 1 OUTLINE AND INSTALLATION DRAWING...

Page 31: ...30 Doc 2016 25 05 Rev F Technical Support 678 208 3087 Ext 1 Airtext Installation Manual Figure 2 INTERCONNECT DRAWING...

Page 32: ...31 Doc 2016 25 05 Rev F Technical Support 678 208 3087 Ext 1 Airtext Installation Manual Figure 3 Sample Wiring Diagram...

Page 33: ...IELD BLOCK GROUND AIRFRAME GROUND 3 Airtext SUPPORTS BOTH HIGH AND LOW SPEED ARINC 429 CONNECTIONS ON THE ARINC 429 INPUT PORT Airtext Iridium Antenna Interconnect Ensure that all components used to c...

Page 34: ...you have an android tablet or phone that has the Airtext application already installed then skip to section II Airtext app can be found on the Google Play store It will be the one with the Sends Solu...

Page 35: ...such as Joe Smith if asked to do so Step through all of the welcome screens if they show up The user name you enter here will be the name that ground users will see when they receive a text from you...

Page 36: ...the last menu item called unlock Advanced settings A password window will pop up with a randomly generated code number Please call Send Solutions Technical Support Telephone 678 208 3087 Voice Menu 1...

Page 37: ...ears at the bottom called advanced settings Select it If you already have the latest router firmware saved on the Android device then skip to section III Load the latest firmware from the internet to...

Page 38: ...os While in the advanced menu select Get Firmware ID This takes a few seconds The screen should show the current version firmware that is on the Airtext router It should be something like 10041610 Rec...

Page 39: ...d on the screen while running on battery power You can touch the screen every minute or so or connect to a charger to keep it awake The firmware update process continues during sleep but it may run at...

Page 40: ...39 Doc 2016 25 05 Rev F Technical Support 678 208 3087 Ext 1 Airtext Installation Manual...

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