Contact the vendor.
Contact the vendor.
Meter does not enter the test mode after inserting a test strip.
Probable Cause
What to Do
The battery is dead
.
Replace the battery
(
and reset the date and
time
,
if necessary
.)
The battery is installed
incorrectly or there is no
battery in the meter
.
Check that the battery is installed correctly
with the positive
(+)
sign facing upward,
toward you.
Test strip inserted upside
down, or incompletely inserted
into the meter
.
Insert the test strip with the printed side up
Defective meter or test strips.
Contact the vendor.
Blood or foreign objects put
into the test strip port
.
Test does not start after applying the blood sample.
Probable Cause
What to Do
Defective test strip.
Repeat the test with a new test strip.
Sample
applied
after
meter
times
out
and turns
off
.
Defective meter or test strips.
Troubleshooting
meter
.
and the top of the strip in the
38
Remove the test strip, and repeat the test using
test strip symbols on the
display screen before
a new test strip. Wait until you see the blood and
you apply the blood sample.
