Release Version 1.1
9
8. Troubleshooting
Symptom
Identification method
No Power.
<Transmitter>
• Check if the receiver's PoE LED is on and the transmitter's PWR LED
is on.
• Check the UTP cable connection.
<Receiver>
• Check the AC power cable.
• Check that the power switch is ON.
• Check if the PoE LED is operating normally.
No Video.
• Check whether the LINK LED on the product lights up and the ETH
LED flashes.
• Check whether the transmission distance exceeds the recommended
transmission distance.
• Check that the NETWORK CABLE is arranged correctly.
• If you are using the PoE function of the transmitter, check that the
PoE LED is lit. If it's turned off, set the PoE switch to ON..
No PoE supply
• Check the transmitter's PoE switch.
• Check that the PoE LED on the transmitter is RED.
• Check that the NETWORK CABLE is arranged correctly.
• Make sure that your IP CAMERA is PoE capable.
The NETWORK
connection is
abnormal.
• Check that the NETWORK CABLE is arranged correctly.
• Check the area for radio devices or devices that generate strong
radio waves.
• Check whether the network configuration is designed correctly.
The video status is
not stable
• Check the NETWORK cable connection.
• Check the mutual compatibility between the NVR and the camera.
• Check the camera's performance status.
