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9. WARRANTY
Count-A-Pak instruments are warranted to be free from defects in workmanship and material for a period of one
year from date of shipment.
Liability of seller under this warranty is limited to replacing or repairing any such instrument returned by the buyer
during this period, provided:
1) Buyer promptly notifies seller in writing requesting authorization to return instrument. Letters should
include model and serial numbers, date of purchase, and itemization of all complaints.
2) The instrument is returned to the seller, transportation charges prepaid.
3) Manufacturer's examination shall disclose to its satisfaction that defects have not been caused by
misuse, neglect, or improper installation.
Under no conditions shall seller/manufacturer be liable for collateral or consequential damages. This warranty is in
lieu of all other warranties expressed or implied. Seller/Manufacturer reserves the right to change specifications,
design, and price. Replacement parts will be billed at current prices for out of warranty instruments.
To return a product for repair, first contact the Ag Point Precision Service Department at 1-866-668-4855 for a
return authorization number. An RMA (Return Material Authorization) is required for any returned product. A delay
in the repair can be expected if a product is returned without proper documentation, including the RMA number.
All returns MUST be packaged in good sturdy protective packaging
Please save your original packaging
After receiving an RMA number, package the equipment in its original shipping carton.
If the original shipping carton is not available, contact the service department to get a set of the correct packaging
sent to you. You will be charged a nominal fee. If you choose to use other packaging material and boxes, the unit
will be sent back in the proper packaging for which you will be charged and you will also be charged for any
shipping damage.
Clearly mark the package with the RMA number and ship to:
AgPoint Precision
24121 West Theodore Street
Plainfield, IL 60586
1-866-668-4855
Attn: Service Department