22
10. TROUBLESHOOTING
10.1
The SE-NAS-05 cannot be detected on my network.
z
Check that the SE-NAS-05 properly installed, that the LAN connections are secure, and that the SE-NAS-05 is
powered ON.
z
If you are using a router, make sure that your PC and the SE-NAS-05 are on the same network segment.
z
Make sure that your PC has the TCP/IP network protocol installed.
10.2
The SE-NAS-05 is configured, but I can’t find it in Network Neighborhood.
z
Go to the Find function in the Start menu. Choose Computer, then enter the SE-NAS-05’s host name. In Windows
2000, go to Files and Folders and use the "Search for a Computer" option.
z
If this doesn’t work, choose the Network option of the Control Panel to check that a TCP/IP protocol is installed. If it
isn’t installed, use Add - Protocol - Microsoft - TCP/IP to install it. In Windows 2000, click Install, not Add. In Windows
NT, click the Protocols tab, then Add.
z
Check the network bindings. First, make sure that the TCP/IP protocol is bound to your network card (NIC). Then,
select your network card in the Control Panel, click Properties, and choose the Bindings tab. If TCP/IP is not bound
(checked), check it.
z
Make sure that the TCP/IP -> network card entry is bound to the Client for Microsoft Networks service. Select the
TCP/IP entry for your network Card, click Properties, and then choose the Bindings tab. If Client for Microsoft
Networks is not bound (checked), check it.
z
If you don’t have a router, make sure that your IP Address is compatible with the SE-NAS-05’s IP Address. This
means it needs to be in the same address range (e.g. 169.254.0.2 to 169.254.0.254) and using the same Subnet
Mask (e.g. 255.255.255.0)
z
If you do have a router, check that your Gateway IP Address is set correctly. Ask your LAN administrator for the
correct value.
z
If you have changed the host name of the SE-NAS-05, change it back to the default name.
10.3
When I click the SE-NAS-05 icon in Network Neighborhood, I’m prompted for a
password.
This can happen in the following situations:
z
Your Windows Logon name is recognized by the SE-NAS-05, but your Logon password is not. Simply enter your
password, or make your Windows password the same as the SE-NAS-05’s password.
z
Your Windows Logon name is not recognized by the SE-NAS-05, defaulting you to guest access rights. If you are not
the Network Administrator, ask your Administrator to create a user name for you. (Use the same name as your Logon
name.)
z
You do not have access permission for this share. If you are not the Network Administrator, ask your Administrator to
grant you access.
Summary of Contents for SE-NAS-05
Page 1: ...1 SE NAS 05...
