User’
s Manual >>
97
Troubleshooting guide
Problem
Cause
Solution
Overexposed image
Too close to reflective object.
Move farther away from
subject (4’ to 6’).
Turn flash head slightly away
Use External Flash Diffuser
(SL968). Set camera
to Macro flash. Reduce
Exposure Compensation.
Reduce flash power (Digital
SL960D flash only)
Camera’s flash
Flash on Auto and is
Turn fill-flash ON
not firing
not needed.
(see page 36)
Finger over flash window
Grip camera correctly, not
blocking flash.
Improper operating mode
Check for proper operating mode
(Land or sea)
Lost images
Defective SD card.
Use only approved quality SD
cards.
Format SD card (will delete
pictures).
Defective internal memory.
Format memory (this will delete
pictures in memory).
Using camera with low
battery power.
Recharge batteries
Housing leaks water
O-ring not clean or is damaged
Carefully follow O-ring care
instructions provided in this
manual.
External Flash Accessory
not firing at all
Camera not set to correct mode
Set camera to Ext Flash mode
Flash not set-up correctly
Refer to External Flash Mode
accessory manual or visit
www.sealife-cameras.com
website for detailed
troubleshooting information
Flash Link optical cable
Refer to Flash Link accessory
not set-up correctly
manual or visit
www.sealife-cameras.com
website for detailed
troubleshooting information
External Flash Accessory
Check optical cable and ends
firing sometime but not
for damage. Repair or replace
all the time (when using Flash Link optical cable not
as needed. Check cable for
Flash Link optical
correctly aligned to camera or
proper alignment and flash
cable accessory)
sensor
connection from camera to flash
Refer to Flash Link accessory
manual or visit
www.sealife-cameras.com
website for detailed
troubleshooting information