Customer support services
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Customer support services
Seagate offers the most extensive line of disc and tape storage products in the
industry and offers comprehensive service and support programs to ensure
customer satisfaction.
World-wide services:
World-wide web: A wide variety of technical support services are available on
Seagate’s World Wide Web site, located at http://www.seagate.com
Seagate E-mail Technical Support: You can e-mail questions or comments to:
[email protected]
Regional services
Seagate provides technical support through several regional centers worldwide.
These services may include:
•
Seagate phone technical support: For one-on-one help, you can talk to a
technical support specialist during local business hours. Before calling, note your
system configuration and drive model number.
•
Seagate Technical Support FAX: You can FAX questions or comments to
technical support specialists. Responses are sent during local business hours.
•
SeaFAX: You can use a touch-tone telephone to access Seagate’s automated
FAX system to receive technical support information by return FAX. This service
is available 24 hours daily.
•
SeaBOARD: SeaBOARD is Seagate’s automated computer bulletin board
system, available 24 hours daily. Set your modem to 9,600 baud, eight data bits,
no parity and one stop bit (8-N-1).
Support services in the Americas
Telephone support (you will be directed to a product-specific phone or SEAFAX number)
US customers: 1-800-SEAGATE
International customers:
1-405-936-1234
Seagate Technical Support FAX (US and international):
1-405-936-1683
SeaTDD (Telephone support for the deaf; US and international): 1-405-936-1687
SeaBOARD (US and international):
1-405-936-1630
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