Seagate ST118202LC, Product Manual

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64 Cheetah 18 Product Manual, Rev. B
FAX services
SeaFAX
®
You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support
information by return FAX. This service is available 24 hours daily.
Technical support FAX
You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent dur-
ing business hours.
Direct-support services
Technical support
For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling,
note your system configuration and drive model number (ST
xxxx ).
SeaTDD
™
405-936-1687
Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily
and exchange messages with a technical support specialist from 8:00
A
.
M
. to 12:15
P
.
M
. and 1:30
P
.
M
. to 6:00
P
.
M
. (central time) Monday through Friday.
Location Phone number
Australia 61-2-9756-5170
Germany 49-89-14305102
UK 44-1628-894084
USA Disc: 405-936-1620; Tape: 405-936-1640
Location Phone number
Australia 61-2-9725-4052
France 33 1-46 04 42 50
Germany 49-89-14305100
Hong Kong 852-2368 7173
Japan 81-3-5462-2979
Korea 82-2-556-4251/7395
Singapore 65-488-7528
Taiwan 886-2-2715-2923
UK 44-1628-890660
USA Disc: 405-936-1685; Tape: 405-936-1683
Location Phone number
Australia 61-2-9725-3366 (9:00
A
.
M
. to 5:00
P
.
M
., eastern time, M–F)
France 33 1-41 86 10 86 (9:30
A
.
M
. to 12:30
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
Germany 49-89-1409332 (9:30
A
.
M
. to 12:30
P
.
M
., 2:00
P
.
M
. to 4:00
P
.
M
., M–F)
Hong Kong 852-2368 9918 (9:00
A
.
M
. to 12:00
P
.
M
., 2:00
P
.
M
. to 5:30
P
.
M
., M–F)
Korea 82-2-531-5800 (9:00
A
.
M
. to 12:00
P
.
M
., 1:00
P
.
M
. to 6:00
P
.
M
., M–F)
Singapore 65-488-7584 (9:00
A
.
M
. to 12:00
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
Taiwan 886-2-2514-2237
UK 44-1628-894083 (10:00
A
.
M
. to 1:00
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
USA Please dial 1-800-SEAGATE or 405-936-1234 for the specific product telephone number.
(8:00
A
.
M
. to 12:15
P
.
M
., 1:30
P
.
M
. to 6:00
P
.
M
., central time, M–F)