SDX Audio 39HTN00026PEA, Manual

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Using Your SDX Telephone Using Your SDX Telephone – Page – Page 16 16
SDX 10/20/40E - FT-2/3/4 Terminal Guide SDX 10/20/40E - FT-2/3/4 Terminal Guide 39HTN00 39HTN000026PEA - Issue 6 (April 1997) 0026PEA - Issue 6 (April 1997)
Diverting Calls Diverting Calls
On SDX there are three types of Call Diversion Call Diversion available to you and the
situations to use them in are as follows:
– Divert All Calls Divert All Calls to either secretary or colleague
– Divert When Busy Divert When Busy when you are engaged on another call
– Divert On ‘No Answer’ Divert On ‘No Answer’ after a preset time i.e. when you are away
from your desk.
All three types of Call Diversion Call Diversion can be made to the same destination
terminal or to different terminals. All your internal calls are received by
your secretary or colleague, who can then Hold/Enquire/Transfer Hold/Enquire/Transfer the call
to you. A secretary can receive calls Diverted Diverted from a number of terminals
and can Divert Divert all calls (as well as other Diverted Diverted calls) to another
secretary. When Divert Divert has been set up and is in use, you can still make
calls.
SETTING UP DIVERT SETTING UP DIVERT
D D
IVERT IVERT
AA
LL LL
C C
ALLS ALLS
1. Press PP.
2. Press Divert
Divert then to cancel any previous number.
3. Dial extension number that is to receive your incoming calls.
4. Press PP to finish.
D D
IVERT IVERT
W W
HEN HEN
BB
USY USY
1. Press PP.
2. Press Camp On
Camp On then to cancel any previous number.
3. Dial extension number that is to receive your incoming calls whenever
you are engaged on another call.
4. Press PP to finish.
D D
IVERT IVERT
‘N ‘N
O O
AA
NSWER NSWER
’’
1. Press PP.
2. Press Pick Up
Pick Up then to cancel any previous number.
3. Dial extension number that is to receive your incoming calls when you
do not answer within a preset time.
4. Press PP to finish.
Using Divert All Calls Using Divert All Calls
When you want all your incoming calls Diverted When you want all your incoming calls Diverted::
1. Press Divert Divert and the display shows the Divert Divert symbol .
When you do not want your incoming calls Diverted When you do not want your incoming calls Diverted::
1. Press Divert Divert again.
This feature can also be used while the terminal is ringing with a call.
Note that if you are diverting all calls to another extension, that extension
can call you and transfer calls back to you.
Once programmed Divert When Busy
Divert When Busy and Divert No Answer Divert No Answer are in
force all the time on your terminal until you reprogram it.