Using Your SDX Telephone
Using Your SDX Telephone – Page
– Page 10
10
SDX 10/20/40E - FT-2/3/4 Terminal Guide
SDX 10/20/40E - FT-2/3/4 Terminal Guide
39HTN00
39HTN000026PEA - Issue 6 (April 1997)
0026PEA - Issue 6 (April 1997)
Dial Ahead To Another Terminal
Dial Ahead To Another Terminal
Call handling on SDX is simple and quick. For instance, with a call in
progress you can Dial Ahead
Dial Ahead to another terminal to see if it is free or
busy BEFORE you Enquire
Enquire and/or Transfer
Transfer which enables you to
continue talking to the caller.
To Dial Ahead when a call is in progress
To Dial Ahead when a call is in progress::
1. Dial terminal number.
OR
OR
2. Select stored internal number from buttons AA to E.
E.
3. Display shows if terminal is free, busy or in No calls
No calls mode
(see page
8)
.
4. Press H
H to call terminal and replace handset or press Release
Release to
automatically transfer call.
OR
OR
5. Press to cancel Dial Ahead
Dial Ahead - as required.
Hold
Hold
An external call or call to another SDX terminal can be placed on Hold
Hold.
Only the terminal that placed the call on hold
hold can retrieve it.
To Place a call on Hold
To Place a call on Hold::
1. Press H
H.
To Retrieve a Held call
To Retrieve a Held call::
1. Press H
H.
Enquire/Transfer
Enquire/Transfer
With a call in progress
With a call in progress::
1. Press H
H.
2. Make an internal or external Enquiry
Enquiry call by dialling the required
number.
3. When contact is established, you can deal with the call as follows:
– To Transfer call:
To Transfer call: Replace handset or
or press Release.
Release.
–– To toggle calls:
To toggle calls: Press H
H again
You can also Transfer
Transfer a call to a busy or ringing extension by replacing
the handset or pressing Release
Release.
If required, use Confer
Confer to change an Enquiry
Enquiry call into a three party
conference call. (Conference is not available on SDX 10).
You cannot
cannot transfer on external call to another external call unless
unless one
of the external calls is on a Tie Line. In this case Transfer
Transfer as for a normal
call.
