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Service manual - X10

Maintenance schedule & tooling

4.4.

Torque table

Use the general torques as indicated in the table below, unless specified otherwise.

Thread Size

Pitch (mm)

Max. torque (Nm)

0.7

0.8

1.25

M10

1.5

M12

1.75

M14

120

The minimum torque values are 7 - 9 % below the maximum values.

Summary of Contents for X10

Page 1: ...Service Manual X10 V1 0 from March 1st 2017 ...

Page 2: ...d modifications The information provided is valid for the product in its standard version Scout Mobility BV cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration The available information has been prepared with all possible care but Scout Mobility BV cannot be held liable for possible errors in the information or the conseq...

Page 3: ... 13 4 1 Overview of scheduled maintenance tasks 13 4 2 Mechanical tools 14 4 3 Electronical tools 14 4 4 Torque table 15 5 Maintenance on the control system 16 5 1 Replace the remote control Shark VR2 and R Net 16 5 2 Replace the remote control DX2 16 5 3 Replace the power module Shark VR2 and R Net 16 5 4 Replace the power module DX2 16 6 Troubleshooting 18 6 3 Diagnostics and troubleshooting for...

Page 4: ...e necessary to one of the other manuals that are available for this wheelchair User manual wheelchair for general information about the use of the wheelchair User manual for the electronics for detailed information about the use of the controller of the wheelchair User manual for the seating system for detailed information about the user adjustments and the use of the seating system Spare parts ma...

Page 5: ... repaired because of a fault condition Remove the main fuse s while the wheelchair is unattended Service and technical support For information about settings maintenance and repair works please contact you supplier Make sure you have the following information at hand Type Identification number Year of manufacture This information is printed on the identification plate of the wheelchair How to orde...

Page 6: ...6 Service manual X10 Introduction 1 5 Product identification A Model B Year of manufacture C Identification number D Maximum load in kg E Maximum Safe Slope ...

Page 7: ...y stipulations the following terms are used Product the electric wheelchair manufactured Scout Mobility BV User the person who actually uses the product Customer the person who obtains the product from Scout Mobility BV Dealer the person company who supplies the product from Scout Mobility BV to the customer ...

Page 8: ...uct or the battery forming part of the Product including the improper charging of the battery and the failure to perform timely and proper maintenance the Customer shall save Scout Mobility BV harmless from and against any claims by Users or other third parties for defects resulting due to improper or careless use of the Product or the battery forming part thereof This includes damage resulting du...

Page 9: ...ue to a defect in the Product for which Scout Mobility BV is liable and for damage to another good owned by the User of the Product in a private capacity provided that such damage is the direct result of a defect in the Product 2 Scout Mobility BV shall indemnify for damage as referred to in article 1 up to the sum covered by its statutory liability insurance taken out with its insurance company 3...

Page 10: ...t in use make sure that it is not exposed to direct sunlight for lengthy periods of time Some parts of wheelchair such as the seat the back and the armrest can become hot if they have been exposed to full sunlight for too long This may cause burns or allergic reactions to the skin Programming Programming should only be conducted by healthcare professionals with in depth knowledge of wheelchair con...

Page 11: ...ese tests it cannot be excluded that electromagnetic radiation can have influence on the wheelchair For example mobile telephony large scale medical apparatus other sources of electromagnetic radiation it cannot be excluded that the wheelchair can interfere with electromagnetic fields For example shop doors burglar alarm systems in shops garage door openers In the unlikely event that such problems...

Page 12: ...nging the controller aside to avoid getting anything crushed B Battery charging connection C Danger of crushing D Attachment point of the tie down system for transportation on a vehicle E Freewheel switch F Do not put the freewheel switch in Push mode on a slope G Trap danger Danger of getting fingers jammed H Identification plate ...

Page 13: ...ires Check pressure and inflate if necessary Weekly by the user Wheelchair and upholstery Clean Weekly by the user Electrical system Inspection Twice a year every 6 months Batteries Inspection Twice a year every 6 months Drive Inspection Twice a year every 6 months Mechanical parts Inspection Yearly Bearings Inspection Yearly Tires Check condition and profile Yearly Fasteners and bolts Check condi...

Page 14: ...Ring spanner sizes 10 13 17 19 Torque wrench up to 60 Nm with sockets sizes 10 13 17 19 Allen keys sizes 3 4 5 6 7 8 Loctite 270 for bolt securing Loctite 648 Tie wraps color black n a not applicable 4 3 Electronical tools The following tools and general supplies are needed to do the maintenance as described in this manual Part number Description DX2 DX Shark R Net VR2 4100531 Dynamic Wizard Progr...

Page 15: ...orque table Use the general torques as indicated in the table below unless specified otherwise Thread Size Pitch mm Max torque Nm M4 0 7 3 M5 0 8 6 M6 1 10 M8 1 25 25 M10 1 5 50 M12 1 75 80 M14 2 120 The minimum torque values are 7 9 below the maximum values ...

Page 16: ...n the drive profile selection bar A for 3 seconds This confirms the selection and the system will beep when confirmed 5 Switch the controls off and on again to activate the new settings For REM550 1 Replace the remote control 2 Switch on the controls The display shows a selection sequence for the backup program 3 Replace the remote control 4 Select the module that has NOT been replaced The backup ...

Page 17: ...the remote control 4 Simultaneously press the horn button B and the button on the drive profile selection bar A for 3 seconds This confirms the selection and the system will beep when confirmed 5 Switch the controls off and on again to activate the new settings For REM550 1 Replace the remote control 2 Switch on the controls The display shows a selection sequence for the backup program 3 Replace t...

Page 18: ... One table shows the troubleshooting for the wheelchair in general the other tables show information about troubleshooting for the available controls systems NOTICE If the problem is not solved with the help of the solutions in the tables contact your dealer distributor or the Service Department of Scout Mobility BV ...

Page 19: ...ections are loose Check battery connections and restore if needed Battery voltage too low Measure battery voltage and charge batteries Battery defect Measure battery voltage Voltage below 10 V can indicate that one battery is defect Replace batteries Remote control or button defect Check by replacing with new one Power Module defect Check by replacing with new one Wheelchair continuously drives sl...

Page 20: ...ro module if present is not connected correctly or is not functioning properly Controllers switch to SystemSlowDown mode Check Gyro cabling and or replace Gyro module Wheelchair only drives well for a short period of time Current limit is set too low or the controller is underspecified Check program settings and or replace controller Wheelchair can be powered up but does not drive Parking brakes a...

Page 21: ...ical flaws Check for loose bolts cracked or worn frame parts Check height of carrier left and right User weight is not in the center of the wheelchair Check position of user see if position can be improved If not possible use veer compensation in program to correct the steering Chair stops intermittently High Voltage due to overcharging or driving down slopes with full batteries regenerative braki...

Page 22: ...ce if needed Wheelchair goes into fault status when actuator is operated Actuator has a short circuit that becomes active when the actuator is operated Replace actuator Actuator inhibit is active Check program to see what actuator inhibit is present Check if inhibit signal is functioning correctly example with lift and tilt to maximum recline will no longer move backwards Actuator module output fa...

Page 23: ...t correctly connected Check cabling See wiring diagrams for correct connections Lighting settings not correctly set in program Check programming and make corrections if needed Wheelchair moves turns very slowly and seems to be lacking power Load compensation too low incorrect setting Modify load compensation in driving program Check with manufacturer for correct settings Too much load on front cas...

Page 24: ...e left hand motor m1 is defect Replace this motor The ON OFF light flashes 4 times The right hand motor m2 connection is not good Check the connection and the cabling The m2 motor is defect Replace this motor The ON OFF light flashes 5 times The left hand parking brake m1 connection is not good or disconnected Check the connection and the cabling The left hand parking brake m1 is defect Replace th...

Page 25: ...ent after this replace the controller The ON OFF light flashes 10 times Unknown fault Check all connections and correct them if needed If the fault signal is still present after this contact the Service Department of Scout Mobility BV The ON OFF light flashes 11 times System does not fit System modules are not compatible Check if the controller type corresponds with the power module Replace one of...

Page 26: ...ols WARNING Remove both fuses from the batteries before you change any cables fuses and or modules This way the power is disconnected from the wheelchair NOTICE For more detailed information about DX2 Controllers specific manuals can be downloaded from the website www dynamiccontrols com ...

Page 27: ...rt circuit and or overload of the accessories The optional electrical high low adjustment is not in the lowest position De LED flashes twice to indicate that the speed limitation has been switched on the wheelchair will drive considerably slower The ON OFF light flashes 3 times The left hand motor m1 connection is not good loose or short circuit Check the connection and the cabling The left hand m...

Page 28: ...eft hand parking brake m1 connection is not good or disconnected Check the connection and the cabling The left hand parking brake m1 is defect Replace the drive motor The ON OFF light flashes 6 times The right hand parking brake m2 connection is not good or disconnected Check the connection and the cabling The right hand parking brake m2 is defect Replace this drive motor The ON OFF light flashes ...

Page 29: ...till present after this contact the Service Department of Scout Mobility BV The ON OFF light flashes 11 times STALL overload error a motor continuously demands too much power Check the drive units Note This error is often caused by taking obstacles that are too high or by driving against walls and door frames etc This error may also be caused by a difficult turn from a standing position Check the ...

Page 30: ... controls WARNING Remove both fuses from the batteries before you change any cables fuses and or modules This way the power is disconnected from the wheelchair NOTICE For more detailed information about R Net Controllers specific manuals can be downloaded from the website www pgdt com ...

Page 31: ...e 35 V Most common reasons for this are overcharging of the batteries or bad connections between the batteries and the control system Check the condition of the batteries and check the connections to the control system If this does not solve the error the power module may be defect M1 Brake Error 1505 The control system detects a problem in the solenoid brakes of the M1 motor or the connection to ...

Page 32: ...Enter OBP and re try to calibrate If this does not solve the error the joystick module may be defect Memory Error This is a non specific memory error which can be caused by any of the modules within the system Check all cables and connections Turn the power off and on If the error is still present and the system contains modules not supplies by PGDT Disconnect all non PGDT modules and turn the pow...

Page 33: ... joystick or a button is used Charging The control system detects that a charger is connected to Inhibit 1 or to in Inhibit 3 The Battery charger screen is shown during charger connection An entry is made in the system log each time this occurs If the On Board charger is used Disconnect the charger from the AC supply If an Off Board charger is used Disconnect the charger from the wheelchair If thi...

Page 34: ...om the batteries before you change any cables fuses and or modules This way the power way is disconnected from the wheelchair NOTICE For more detailed information about VR2 Controllers specific manuals can be downloaded from the website www pgdt com The number of LEDs on the battery indicator indicates the type of fault ...

Page 35: ...air one possibility is that the battery charger is still connected 7 LEDs Joystick fault Make sure that the joystick is in the center position and re try to switch on the system 8 LEDs Control system fault Check all connections and cables 9 LEDs The parking brakes have a bad connection Check the connections of the parking brake and of the motor 10 LEDs An excessive voltage has been applied to the ...

Page 36: ...ator flashes The speed of the wheelchair is being limited for safety reasons The external cause depends on the type of wheelchair most common cause is that the seat is in the elevated position Actuator LED flashes The actuator may be inhibited in one or both directions to prevent a unstable setting of the wheelchair Most likely the user has put another setting like lift in a maximum position Put t...

Page 37: ...Service manual X10 37 Cable and module schemes 7 Cable and module schemes 7 1 Shark controls 7 2 DX2 controls 7 3 VR2 controls ...

Page 38: ...38 Service manual X10 Cable and module schemes 7 4 R Net controls ...

Page 39: ...Service manual X10 39 Cable and module schemes ...

Page 40: ...40 Service manual X10 Cable and module schemes ...

Page 41: ...Service manual X10 41 Cable and module schemes 8 Version history Version Release date Changes ...

Page 42: ...Appendices 42 Service manual X10 9 Appendices ...

Page 43: ...Parts X10 V1 0 from 01 03 2017 ...

Page 44: ...he right to changes and modifications The information provided is valid for the product in its standard version Scout Mobility BV cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration The available information has been prepared with all possible diligence but Scout Mobility BV cannot be held liable for possible errors in th...

Page 45: ...3 ...

Page 46: ...4 ...

Page 47: ...10 Armrests 1 002 01 2 X10 Armrests 2 002 02 X10 Legrest Standard 002 03 X10 Legrest Comfort 002 04 X10 Legrest Powered 002 05 X10 Joystick Bracket 002 06 X10 Backrest Frame Electronics Cover 002 07 X10 Mechanical Powered Recline 002 08 X10 Backrest Mounting 002 08 01 X10 Backrests 002 09 X10 Legrest Mounting 002 10 X10 Seat Cushion Mounting 002 10 01 X10 Seat Cushions 003 00 X10 Lift Tillt Module...

Page 48: ...TABLE OF CONTENTS X10 EN NP 6 ...

Page 49: ...00 00 X10 Wheel Chair X10 Drawing nr Description 001 00 X10 Carrier Standard 002 00 X10 Seating System Standard 003 00 X10 Lift Tillt Modules X10 EN NP General terms and conditions for sale see page 3 7 ...

Page 50: ...r Standard Drawing nr Description 001 01 X10 Motorarm Motors 001 02 X10 Drive Wheels Mudguards 001 03 X10 Castor Wheels Mudguards 001 04 X10 Covers 001 05 X10 Batteries Chargers General terms and conditions for sale see page 3 8 ...

Page 51: ...R net VR2 4 4100434 Motor 12 5 km h Type A R net VR2 4 4100435 Motor 12 5 km h Type B R net VR2 4 4100608 Motor 10 km h Type A DX2 Shark 4 4100609 Motor 10 km h Type B DX2 Shark 4 4100610 Motor 12 5 km h Type A DX2 Shark 4 4100611 Motor 12 5 km h Type B DX2 Shark 5 4100673 Motor Carbon Brush Set 5 mm 6 4100612 Side Frame B RWD Left 6 4100613 Side Frame A RWD Right X10 EN NP General terms and condi...

Page 52: ... Mudguard 14 Left Right 2 4100675 Tire 3 00x8 Puncture Protected 3 4100137 Drive Wheel Assy 3 00 8 Air Puncture protected 3 4100138 Drive Wheel Assy 3 00 8 Puncture proof 4 4100145 Wheel Hub Set 5 4100550 Parallel Key for Drive Wheel 6 mm General terms and conditions for sale see page 3 10 ...

Page 53: ...n 1 4100175 Castor Fork 9 Set 2 4100271 Castor Mudguard 9 Left Right 3 4100133 Castor wheel 9 Air Puncture protected 3 4100134 Castor wheel 9 Puncture proof 4 4100676 Tire 2 60x Puncture Protected X10 EN NP General terms and conditions for sale see page 3 11 ...

Page 54: ...0 Covers X10 EN NP Pos Partno Description 1 4100475 Battery Cover Standard Frame 2 4100607 Bearing Cover Set Yellow 3 4100477 Cover Power Module Standard frame General terms and conditions for sale see page 3 12 ...

Page 55: ...tion 1 4100586 Battery Charger 24 V 8 A 2 4100677 Adaptor Socket UK 3 4100280 Battery 50 Ah C20 AGM 3 4100281 Battery 60 Ah C20 Gel 3 4100282 Battery 78 Ah C20 Gel 4 4100376 Battery Strap X10 EN NP General terms and conditions for sale see page 3 13 ...

Page 56: ...10 Legrest Standard 002 03 X10 Legrest Comfort 002 04 X10 Legrest Powered 002 05 X10 Joystick Bracket 002 06 X10 Backrest Frame Electronics Cover 002 07 X10 Mechanical Powered Recline 002 08 X10 Backrest Mounting 002 09 X10 Legrest Mounting 002 10 X10 Seat Cushion Mounting General terms and conditions for sale see page 3 14 ...

Page 57: ...andard 3 4101053 Bearing Set Arm Rests 4 4100397 Arm Rest Height Adjuster Set 5 4100150 Arm Rest Axle 6 4100491 Arm Rest Left 7 4100492 Arm Rest Right 8 4100678 Side Profile Set 1 side 9 4100410 Width Adjuster Bracket 10 4100130 Side Mounting Profile Seat X10 EN NP General terms and conditions for sale see page 3 15 ...

Page 58: ...ered 1 4100672 Arm Pad P Shape Right Upholstered 2 4100620 Arm Pad 40 cm Upholstered 3 4100619 Arm Pad 30 cm Upholstered 4 4100403 Arm Rest Extrusion Profile 5 4100592 Arm Rest Angle Adjuster Set Right 6 4100591 Arm Rest Angle Adjuster Set Left General terms and conditions for sale see page 3 16 ...

Page 59: ...s Partno Description 1 4100593 Leg Rest Upper Part Right 1 4100594 Leg Rest Upper Part Left 2 4100656 Leg Rest Angle Adjuster Set 3 4100045 Lower Leg Rest Part Left Right X10 EN NP General terms and conditions for sale see page 3 17 ...

Page 60: ...593 Leg Rest Upper Part Right 1 4100594 Leg Rest Upper Part Left 2 4100679 Gasspring Set for 1 Leg rest 3 4100095 Gasspring Locking Lever 4 4100059 Gasspring Comfort Leg Rest 5 4100045 Lower Leg Rest Part Left Right General terms and conditions for sale see page 3 18 ...

Page 61: ...s Partno Description 1 4100593 Leg Rest Upper Part Right 1 4100594 Leg Rest Upper Part Left 2 4100058 Actuator Powered Leg Rest 3 4100045 Lower Leg Rest Part Left Right X10 EN NP General terms and conditions for sale see page 3 19 ...

Page 62: ...acket X10 EN NP Pos Partno Description 1 4100389 Remote Arm Rest Bracket 2 4100379 Remote Swing Away Module 3 4100539 Fixed Remote Bracket 4 4100388 Remote Mounting Bracket General terms and conditions for sale see page 3 20 ...

Page 63: ... Cover Pos Partno Description 1 4100429 Cover Electronics 2 4100373 Adjustment Slider Seat Depth 3 4100417 Recline Support weld assy 4 4100427 Back Rest Frame Standard Complete X10 EN NP General terms and conditions for sale see page 3 21 ...

Page 64: ...0 Mechanical Powered Recline X10 EN NP Pos Partno Description 1 4100545 Mechanical Recline Set 2 4100606 Quick Release Pin 3 4100428 Actuator Back Rest Recline General terms and conditions for sale see page 3 22 ...

Page 65: ...002 08 X10 Backrest Mounting Pos Partno Description 1 002 08 01 X10 Backrests 2 4100680 Back Rest Cushion Mounting Set X10 EN NP General terms and conditions for sale see page 3 23 ...

Page 66: ...r Backrest FLEX with adj horiz 50x50 Stretch Rubber 1 4100727 Deep Contour Backrest FLEX with adj horiz 50x57 Stretch Rubber 1 4100728 Deep Contour Backrest FLEX with adj horiz 54x50 Stretch Rubber 1 4100729 Deep Contour Backrest FLEX with adj horiz 54x57 Stretch Rubber 1 4100730 Deep Contour Backrest FLEX with adj hor straps Special 1 4100731 Deep Contour Backrest FLEX with ad horiz 36x45 Agilo A...

Page 67: ... 36x50 Agilo Air 1 4100746 Deep Contour Backrest with vertical elastic straps 39x50 Agilo Air 1 4100747 Deep Contour Backrest with vertical elastic straps 42x50 Agilo Air 1 4100748 Deep Contour Backrest with vertical elastic straps 42x57 Agilo Air 1 4100749 Deep Contour Backrest with vertical elastic straps 46x50 Agilo Air 1 4100750 Deep Contour Backrest with vertical elastic straps 46x57 Agilo Ai...

Page 68: ...lo Air 1 4100766 Extra Deep Contour Backrest with hor adj straps 42x57 Agilo Air 1 4100767 Extra Deep Contour Backrest with hor adj straps 46x50 Agilo Air 1 4100768 Extra Deep Contour Backrest with hor adj straps 46x57 Agilo Air 1 4100769 Extra Deep Contour Backrest with hor adj straps 50x50 Agilo Air 1 4100770 Extra Deep Contour Backrest with hor adj straps 50x57 Agilo Air 1 4100771 Extra Deep Co...

Page 69: ...ckrest 50x57 Agilo Air 1 4100804 Lumbar Support backrest 54x50 Agilo Air 1 4100805 Lumbar Support backrest 54x57 Agilo Air 1 4100857 Standard Contour Back Rest 36x45 Agilo Air 1 4100858 Standard Contour Back Rest 36x50 Agilo Air 1 4100859 Standard Contour back Rest 39x50 Agilo Air 1 4100962 Support Back Rest 36x45 Agilo Air 1 4100963 Support Back Rest 36x50 Agilo Air 1 4100964 Support Back Rest 39...

Page 70: ...X10 EN NP Pos Partno Description 1 4100569 Legrest Harness Powered Leg Rests 2 4100599 Leg Rest Socket Left 3 4100681 Leg Rest Clamping Set 1 side 4 4100600 Leg Rest Socket Right General terms and conditions for sale see page 3 28 ...

Page 71: ...002 10 X10 Seat Cushion Mounting Pos Partno Description 1 002 10 01 X10 Seat Cushions 2 4100682 Seat Cushion Mounting Set X10 EN NP General terms and conditions for sale see page 3 29 ...

Page 72: ...13 Memory Foam Seat 39x50 Agilo Air 1 4100814 Memory Foam Seat 42x48 Stretch Rubber 1 4100815 Memory Foam Seat 42x48 Agilo Air 1 4100816 Memory Foam Seat 42x55 Stretch Rubber 1 4100817 Memory Foam Seat 42x55 Agilo Air 1 4100818 Memory Foam Seat 46x48 Stretch Rubber 1 4100819 Memory Foam Seat 46x48 Agilo Air 1 4100820 Memory Foam Seat 46x55 Stretch Rubber 1 4100821 Memory Foam Seat 46x55 Agilo Air ...

Page 73: ...t 36x44 Agilo Air 1 4100870 Standard Contour Seat 39x44 Agilo Air 1 4100871 Standard Contour Seat 39x50 Agilo Air 1 4100872 Standard Contour Seat 42x48 Agilo Air 1 4100873 Standard Contour Seat 42x55 Agilo Air 1 4100874 Standard Contour Seat 46x48 Agilo Air 1 4100875 Standard Contour Seat 46x55 Agilo Air 1 4100876 Standard Contour Seat 50x48 Agilo Air 1 4100877 Standard Contour Seat 50x55 Agilo Ai...

Page 74: ...ilo Skin 1 4100908 Standard Contour Seat 46x55 Agilo Skin 1 4100909 Standard Contour Seat 50x48 Agilo Skin 1 4100910 Standard Contour Seat 50x55 Agilo Skin 1 4100911 Standard Contour Seat 54x48 Agilo Skin 1 4100912 Standard Contour Seat 54x55 Agilo Skin 1 4100978 Support Seat 36x36 Stretch Rubber 1 4100979 Support Seat 36x36 Agilo Air 1 4100981 Support Seat 36x44 Stretch Rubber 1 4100982 Support S...

Page 75: ...99 Support Seat 46x55 Stretch Rubber 1 4101000 Support Seat 46x55 Agilo Air 1 4101001 Support Seat 50x48 Stretch Rubber 1 4101002 Support Seat 50x48 Agilo Air 1 4101003 Support Seat 50x55 Stretch Rubber 1 4101004 Support Seat 50x55 Agilo Air 1 4101005 Support Seat 54x48 Stretch Rubber 1 4101006 Support Seat 54x48 Agilo Air 1 4101007 Support Seat 54x55 Stretch Rubber 1 4101008 Support Seat 54x55 Ag...

Page 76: ...8 Agilo Skin 1 4101041 Webbed Seat 46x55 Agilo Skin 1 4101042 Webbed Seat 50x48 Agilo Skin 1 4101043 Webbed Seat 50x55 Agilo Skin 1 4101044 Webbed Seat 54x48 Agilo Skin 1 4101045 Webbed Seat 54x55 Agilo Skin 1 4101046 Webbed Seat Special General terms and conditions for sale see page 3 34 ...

Page 77: ...003 00 X10 Lift Tillt Modules Drawing nr Description 003 01 X10 Lift Tillt Module X10 EN NP General terms and conditions for sale see page 3 35 ...

Page 78: ...003 01 X10 Lift Tillt Module X10 EN NP Pos Partno Description 1 4100367 Powered Seat Lift Tilt Module General terms and conditions for sale see page 3 36 ...

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