9
Condition/Problem
Things to Check
Solution
Resistance does not
change (machine turns on
and operates)
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Reseat all connections. Small latch on connector should line up
and snap into place.
Check Servo Motor
(requires shroud removal)
If magnets move, adjust until they are within the proper range.
Replace Servo Motor if not functioning properly.
Check Console
Check for visual sign that Console is damaged. Replace Con-
sole if damaged.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada) for further assistance.
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Reset machine
Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Unit rocks/does not sit
level
Check leveler adjustment
Adjust levelers until bike is level.
Check surface under unit
Adjustment may not be able to compensate for extremely un-
even surfaces. Move bike to level area.
Pedals loose/unit difficult
to pedal
Check pedal to crank arm
connection
Pedal should be tightened securely to crank. Insure connection
is not cross-threaded.
Clicking sound when
pedaling
Check pedal to crank arm
connection
Remove pedals. Make sure there is no debris on threads, and
reinstall the pedals.
Pedals loose/unit difficult
to pedal
Check pedal to crank
connection
Pedal should be tightened securely to crank. Be sure connec-
tion is not cross threaded.
Seat Assembly shifts /
squeaks when in use
Hardware
Check hardware that attaches Seat assembly, and fully tighten
hardware.
