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Trouble shooting
66
04.00 - FW 2.x | EGL | Assembly and Operating Manual | en | 389661
7.2 Product moves in a jerky fashion, is sluggish or blocked
Possible cause
Corrective action
Product is overloaded
Check load situation, e.g. maximum
permissible finger weight, maximum
permissible finger length, load data of the
base jaws.
Check product, contact SCHUNK Service if
necessary.
Voltage supply malfunction
Check the power output of the power supply
unit.
Check power cable line and cable cross
sections (high loss of voltage possible with
24 VDC power supply).
Check power cable line for shorts and cable
breakage.
Sporadic breaks in communication
Check bus connection.
Dirt deposits on product (increasing
sluggishness)
Clean product.
Moisture in the product (oil, cutting fluid,
cleaning agent)
Clean product.
Check for appropriate IP class.
Mechanical defect
Check product and replace if necessary.
7.3 Drive not turning
Possible cause
Corrective action
No voltage connected. (emergency stop
chain interrupted, safety light curtain
triggered)
Check the power supply requirement,
20].
Insufficient voltage.
Power supply fuse triggered
Check power supply fuse and replace if
necessary.
Error message pending
Eliminate errors and acknowledge error
message, see the "SCHUNK Motion Protocol
(SMP)" and "SCHUNK Drive Protocol (SDP)"
software manuals.
Setpoint settings for current, speed, jerk and
acceleration are not suitable or too low
Check setpoint settings and enter suitable
values, see the "SCHUNK Motion Protocol
(SMP)" and "SCHUNK Drive Protocol (SDP)"
software manuals.