66
The machine cannot be switched on, display
remains dark even after pressing a button:
X
Check whether the mains power is switched on at the
wall and the plug is in.
X
Check whether all the fuses are intact or the safety
switch has tripped.
X
Mains blockage, generally at noon. Operate the
machine after the mains blockage has ended.
The drying target was not achieved:
When warm, laundry feels more moist than it actually is!
Remove the laundry from the dryer and let it cool.
When still moist:
X
Clean filter (see chapter «Starting the programme»).
X
Increase degree of drying (see chapter «Basic set-
tings»).
X
Clean moisture sensor (see chapter «Cleaning and
Care»).
The individual laundry piece does not reach
the set drying target:
X
If one single piece is to be dried in the dryer, it will be
dried more evenly by adding additional pieces as ballast,
e.g. two terry towels.
The drying takes too long:
X
Clean filter (see chapter «Starting the programme»).
X
Power failure (note lock times of EW).
The laundry is not dry after the maximum
possible settings:
X
Drum is overloaded (see chapter «Programme table»).
X
Laundry not sufficiently spun.
X
Insufficient room ventilation (open a window or
door).
X
The filter is blocked with fluff or scale deposits (see
chapter «Starting the programme»).
The machine makes a short loud noise :
X
Towards the middle and the end of a drying pro-
gramme, the heat exchanger is cleaned. The lifting mag-
net, triggering the cleaning process, is clearly audible.
This is no error, but quite normal. During cleaning the
message «Cleaning in process» is displayed.
Drum lighting does not work:
X
Faulty light bulb. For safety reasons, the lamp should
only be replaced by customer services or a specialist.
Dampness in the room increases significantly:
X
The room does not have sufficient ventilation.
Ensure adequate ventilation.
Door does not open:
X
If no power is available to open the door, you can
open the door manually by pressing next to the door
lock.
Customer Services
Before you call customer services, check whether you
can rectify the problem yourself (see chapter «Problems»).
If advice is required, costs may be incurred if a service
technician is required, even during the guarantee period.
If you cannot rectify a problem yourself, unplug the
machine or switch it off at the wall and call customer
services.
Dial the central customer services number (see back
cover). You will be automatically connected to the
customer ser vices branch for your region.
Give customer services product and machine numbers.
You will find this information on the type label on the
inside of the door.
Note the numbers for your machine here.
Product No.
Machine No.
Guarantee subscription
After the end of the normal 2 years guarantee period,
this can be extended if required with a guarantee
sub scription. We will be happy to send you the relevant
documents. Please see also the enclosed guarantee and
customer services booklet.
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