Schluter Systems DH E RT2 / BW User Manual Download Page 58

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PAGE 58

Troubleshooting 1/2

Error messages:

If a fault or error occurs, the thermostat will display one of the following error
messages:

E0: Internal failure. The thermostat is defective. Contact your heating engineer.

The thermostat must be replaced.

E1: Internal sensor defective or short-circuited. Contact your heating engineer.

The thermostat must be replaced.

E2: External wired floor sensor disconnected, defective or short-circuited.

Contact your heating engineer for reconnection or replacement.

E5: Internal overheating. Contact your heating engineer in order to have the

installation inspected.

• Three circles containing dots are displayed on the screen; the thermostat cannot

be operated.
The thermostat is in “Child Lock” mode. See the section titled “Child Lock” in this
manual for instructions on how to unlock it.

Summary of Contents for DH E RT2 / BW

Page 2: ...le 2 3 24 Heating Schedule 3 3 25 Energy Use 26 User Settings 27 Child Lock 28 Display Brightness 29 Screen Saver 30 Energy Tariff 1 2 31 Energy Tariff 2 2 32 Eco Function 33 Date 34 Date Format 35 Time 36 Time Format 37 Daylight Saving Time 38 Unit 39 Language 40 Information 1 2 41 Information 2 2 42 Support 43 Engineer Settings 44 Adaptive Function 45 Open Window 46 Sensor Application 47 Sensor ...

Page 3: ...ghts reserved Used under license by Schlüter Systems KG Menu Overview Other Menu Menu Structure Home Screen in Scheduled Operation Other Menu Main Menu Heating Schedule User Settings Energy Tariff Menu Engineer Settings ...

Page 4: ...owering the temperature when your home is unoccupied will reduce your energy costs without reducing comfort The thermostat comes with a preset heating schedule suitable for most homes Unless you change the settings the thermostat will operate according to this preset heating schedule The thermostat features an adaptive function that automatically changes heating start times to ensure that the requ...

Page 5: ...hermostat is located This parameter is used for example to ensure correct use of Daylight Saving Time Tap the time region you are in Confirm with 2 Language set the language to be used on the thermostat display Tap the language you prefer Confirm with 3 Date set the current date Tap the parameter you want to change Use the Up Arrow or Down Arrow button to set the day month and year Confirm each se...

Page 6: ...s 6 Confirm your choice with or discard it with X The thermostat is now ready for use and will control the underfloor heating accord ing to the preset heating schedule If you want to change the heating schedule instructions are given in the section titled Heating Schedule Details of the preset heating schedule are given in the section titled Factory Set tings Startup Wizard 2 2 ...

Page 7: ... Systems KG The thermostat has an ON OFF switch on the left side of the thermostat Otherwise the thermostat is intuitively operated via the high resolution colour touchscreen which is used to navigate through the menus and to change the settings General Operation ...

Page 8: ...he lower left corner of the touchscreen Tap the Left Arrow button to return to the previous menu Cancel is shown on the screen as a button marked X Although Cancel has the same effect as Back it also results in all unsaved settings being discarded As soon as you leave a home screen and enter one of the menus either a Back button or a Cancel button will be shown To return to the home screen tap Bac...

Page 9: ...ode Frost Protection Holiday Mode Eco Function Menu Picture of icon Meaning of icon Heating Schedule Energy Use User Settings Child Lock Display Brightness Screen Saver Energy Tariff Date 7 Picture of icon Meaning of icon Date Format Time Time Format Daylight Saving Time Unit Language Information Support 7 5 Picture of icon Meaning of icon ...

Page 10: ...ptive Function Open Window Sensor Application Sensor Type Floor Sensor Calibration Room Sensor Calibration Temperature Scale Picture of icon Meaning of icon Factory Reset Error Message Accept Cancel Next change in event function at the given time The time is AM The time is PM Picture of icon Meaning of icon ...

Page 11: ...he thermostat allows you to control temperature automatically according to a weekly schedule of your choice The thermostat comes with a pre programmed schedule for easy and economic heating control of most homes see Factory Settings Preset Schedule The schedule can be changed in the Heating Schedule menu ...

Page 12: ...ting Modes The thermostat offers seven different modes of temperature control either from the Other menu on the home screen or from the home screen directly Scheduled Operation Manual Comfort Boost Frost Protection Holiday Eco this function must be enabled in the User Settings menu ...

Page 13: ...ther menu The function of the buttons and symbols shown on the home screen varies according to the chosen operating mode Scheduled Operation home screen 1 Day and time info 2 Tap here to access the menus 3 Icon indicating the current operating mode calendar Scheduled Operation 4 Current target setpoint temperature if shown in red heating is being provided 5 Time of next scheduled event change 6 If...

Page 14: ...select the required temperature Then simply leave the thermostat as it is While in Manual Override an X button is shown in the lower left corner of the home screen Press this button to return the thermostat to Scheduled Operation The function of the buttons and symbols shown on the home screen varies according to the chosen operating mode Manual home screen 1 Indication of Manual Override 2 Tap he...

Page 15: ... screen tap the Other button to access the alternative operating modes 2 Choose Comfort 3 Tap to confirm that you wish to override the auto heating schedule 4 Use the Up Arrow or Down Arrow button to select the required temperature Confirm with 5 Use the Up Arrow or Down Arrow button to set the required duration of Comfort mode Confirm with The thermostat automatically enters the Comfort mode home...

Page 16: ... Tap here to access the menus 3 Icon indicating the current operating mode feet Comfort 4 Current target setpoint temperature if shown in red heating is being provided 5 The time at which the thermostat will return to Scheduled Operation 6 Tap here to quit Comfort mode and return to Scheduled Operation Comfort 24 5 11 00 P M 1 2 3 4 5 6 ...

Page 17: ...ivate Boost mode by tapping The thermostat automatically enters the Boost home screen While in Boost mode an X button is shown on the home screen Press this button to return the thermostat to Scheduled Operation The function of the buttons and symbols shown on the home screen varies according to the chosen operating mode Boost home screen 1 Indication of Boost mode 2 Tap here to access the menus 3...

Page 18: ...efly before the thermostat automatically enters the Frost Protection home screen While in Frost Protection mode an ice crystal and glove are displayed on the home screen together with the target setpoint temperature 5 0 C Frost Protection home screen 1 Indication of Frost Protection mode 2 Tap here to access the menus 3 Icon indicating the current operating mode ice crystal and glove Frost Protect...

Page 19: ...on to access the alternative operating modes 2 Tap the Holiday button 3 Tap the OFF ON button to ON and confirm with the button 4 Tap the Right Arrow button on the confirmation screen that appears 5 Set the date on which you are going on holiday Tap the Right Arrow button 6 Set the date on which you plan to return Tap the Right Arrow button A confirmation screen will then be displayed briefly befo...

Page 20: ... date on which the thermostat entered Holiday mode and the date on which the thermostat will return to Scheduled Operation 5 Tap here to quit Holiday mode and return to Scheduled Operation 6 If leaving and returning dates have been entered but Holiday mode is not yet active an alternative Scheduled Operation home screen will be displayed featuring a suitcase Holiday 01 09 2014 05 01 2014 Mon 11 15...

Page 21: ... able to use the Eco Function it has to be enabled under User Settings Eco Function With Eco Function enabled in the User Settings 1 Tap the Eco button on the Scheduled Operation home screen to access the Eco Function The thermostat will then display the Eco Function home screen Eco Function home screen 1 Indication of Eco Function 2 Tap here to access the menus 3 Icon indicating the current opera...

Page 22: ...hich can be used to configure your ther mostat The main menu is accessed via the Menu button on the home screen Heating Schedule Energy Use User Settings Engineer Settings Some of the menus have various parameters which can be set Thermostat Setup Main Menu Heating Schedule Energy Use User Settings Engineer Settings ...

Page 23: ...s 3 Tap the Week Type button Choose between Work days home days and All days are different Work days home days is best if you have fixed working hours 4 If you chose Work days home days 5 an information screen about the schedule will be shown Tap the Right Arrow button to proceed 6 Select the days on which you work Tap the Right Arrow button to proceed 7 The thermostat will automatically designate...

Page 24: ... minutes Confirm with 13 Tap the Left Arrow or Right Arrow button to toggle through the various events 14 Once you have completed setting all the events tap the Right Arrow button to view a confirmation screen and return to the Heating Schedule menu The thermostat is preset to operate in Scheduled Operation with four events per work day and two events per home day This can be changed to six events...

Page 25: ...o different events during home days Perfect if your day is as follows You get up in the morning you go to work you return home and you go to sleep With a six event schedule you can set six different events during work days and two different events during home days Perfect if your day is as follows You get up in the morning you go to work you return home for lunch you go back to work you return hom...

Page 26: ...ed The graph shows hours per day Last month A graph of usage during each day of the past month will be displayed The graph shows hours per three days Last year A graph of usage during each month of the past year will be displayed The graph shows hours per month An overview of electricity consumption kWh and heating costs for the time periods specified above Note actual load currency and price per ...

Page 27: ...lowing options Child Lock Display Brightness Screen Saver Energy Tariff Eco Function Date Date Format Time Time Format Daylight Saving Time Unit Language Information Support User Settings Child Lock 5 7 7 Display Brightness Screen Saver Energy Tariff Eco Function Date Date Format Time Time Format Dayl Saving Time Unit Language Information Support ...

Page 28: ...or about 3 minutes Before you can operate the thermostat again you must unlock the child lock in the following way From the idle home screen a Tap the screen to activate it Three circles containing dots will be displayed on the screen b Draw an L on the screen in a single stroke without lifting your finger from the screen Start by touching the dot in the circle in the upper left corner then slide ...

Page 29: ...he Menu button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Display Brightness button 4 Select one of the five levels of brightness using the Up Arrow or Down Arrow button 5 Confirm your choice with The thermostat will automatically return to User Settings Display Brightness ...

Page 30: ...sured Screen Off This setting minimises energy consumption 1 Tap the Menu button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Screen Saver button 4 Tap the information you want to be shown in screen saver mode 5 Confirm your choice with or discard it with X The thermostat will automatically return to User Settings Screen Saver...

Page 31: ... User Settings button to access the various user settings 3 Tap the Energy Tariff button 4 Tap the parameter you want to change Currency a Tap the currency you prefer b Confirm with The thermostat will automatically return to Energy Tariff Price per kWh a Tap the Up Arrow or Down Arrow button to set the price you pay per kWh b Confirm with The thermostat will automatically return to Energy Tariff ...

Page 32: ...c If Auto Detection is set to OFF tap the Up Arrow or Down Arrow button to set the kW load of your underfloor heating system You should ask your heating engineer for this information d Confirm with The thermostat will automatically return to Energy Tariff 4 Tap the Left Arrow button to return to User Settings ...

Page 33: ...he OFF ON button to the setting you prefer 5 Confirm your choice with or discard it with X 6 The thermostat will automatically return to User Settings With Eco Function enabled the Scheduled Operation home screen is altered The lower left button Manual is changed to Eco Tap the Eco button to activate the Eco Function In Eco Mode the thermostat enters an energy saving state in which the lowest setb...

Page 34: ...ns such as Holiday mode and Daylight Saving Time 1 Tap the Menu button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Date button 4 Tap the parameter you want to change 5 Tap the Up Arrow or Down Arrow button to set the day month and year 6 Confirm each setting with 7 Tap the Left Arrow button to return to User Settings ...

Page 35: ...button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Date Format button 4 Tap the date format you prefer DD MM YYYY MM DD YYYY 5 Confirm your choice with or discard it with X The thermostat will automatically return to User Settings ...

Page 36: ... events during Scheduled Operation 1 Tap the Menu button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Time button 4 Tap the parameter you want to change 5 Tap the Up Arrow or Down Arrow button to set the hours and minutes 6 Confirm each setting with 7 Tap the Left Arrow button to return to User Settings 2 ...

Page 37: ...utton on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Time Format button 4 Tap the time format you prefer 24 Hours 12 Hours AM PM 5 Confirm your choice with or discard it with X The thermostat will automatically return to User Settings ...

Page 38: ...g time for the Region chosen in the Startup Wizard Note Only regions within North America and Europe are supported 1 Tap the Menu button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Daylight Saving Time button 4 Tap the OFF ON button to the setting you prefer 5 Confirm with the button The thermostat will automatically return t...

Page 39: ...button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Unit button 4 Tap the unit you prefer Celsius Fahrenheit 5 Confirm your choice with or discard it with X The thermostat will automatically return to User Settings Unit ...

Page 40: ... Tap the Menu button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Language button 4 Tap the language you prefer English German French Polish Czech Dutch Russian Italian Spanish 5 Confirm your choice with or discard it with X 6 Tap the Left Arrow button to return to User Settings ...

Page 41: ...s the various user settings 3 Scroll down and tap the Information button 4 Tap the Left Arrow button to return to User Settings Or tap the QR button 5 If QR is selected you can scan the QR Code with a suitable device with access to the Internet Software supporting QR Code scanning is necessary e g an app Scanning the QR Code provides the following data from the thermostat Contact Serial Number Sof...

Page 42: ...y Schlüter Systems KG Information 2 2 Temperature Unit Heating Schedule Energy Use 5 Tap on the QR Code to return to the Information screen 6 Tap the Left Arrow button to return to User Settings QR Code is a registered trademark of DENSO WAVE INCORPORATED ...

Page 43: ...ng support for the thermostat Please consult the Troubleshooting section of this manual before calling for any support 1 Tap the Menu button on the home screen 2 Then tap the User Settings button to access the various user settings 3 Scroll down and tap the Support button 4 Tap the Left Arrow button to return to User Settings ...

Page 44: ... engineer during ther mostat installation or service The menu contains the following options Adaptive Function Open Window Sensor Application Sensor Type Floor Sensor Calibration Room Sensor Calibration Temperature Scale Factory Reset Sensor Application Adaptive Function Open Window Factory Reset Temp Scale Room Sens Calibr Floor Sens Calibr Sensor Type ...

Page 45: ...tion will have automatically calculated how much earlier the heating must be turned on off to achieve this Select OFF if you simply want the heating to start at the beginning of an event 1 Tap the Menu button on the home screen 2 Scroll down and tap the Engineer Settings button 3 Tap the Adaptive Function button 4 Tap the OFF ON button to the setting you prefer and confirm with the button 5 The th...

Page 46: ...e thermostat shuts off the heating for 30 minutes if an open window is detected 1 Tap the Menu button on the home screen 2 Scroll down and tap the Engineer Settings button 3 Tap the Open Window button 4 Tap the OFF ON button to the setting you prefer and confirm with the button 5 The thermostat will automatically return to Engineer Settings If an open window is detected the Open Window screen will...

Page 47: ... from excessive heat The minimum temperature limit prevents the floor from becoming uncomfortably cold when heating is not needed e g in a bathroom Note that this function will increase energy consumption Floor Limit temperatures are set in the Temperature Scale menu Maximum temperature depends on floor type and temperature scale 1 Tap the Menu button on the home screen 2 Then tap the Engineer Set...

Page 48: ...tton on the home screen 2 Then tap the Engineer Settings button 3 Scroll down and tap the Sensor Type button 4 Tap the type of floor sensor actually used 5 Confirm your choice with or discard it with X 6 If Custom is chosen you must provide resistance values for the sensor concerned at four given temperatures 15 C 20 C 25 C and 30 C ask the supplier of your sensor for these values 7 Use the Right ...

Page 49: ...10 C in steps of 0 5 C in the following way 1 Tap the Menu button on the home screen 2 Then tap the Engineer Settings button 3 Scroll down and tap the Floor Sensor Calibration button 4 Confirm that you want to calibrate the sensor with or cancel with X 5 If is chosen you must then offset the thermostat to reflect the floor temperature actually measured 6 Use the Up Arrow or Down Arrow button to se...

Page 50: ...way 1 Tap the Menu button on the home screen 2 Then tap the Engineer Settings button 3 Scroll down and tap the Room Sensor Calibration button 4 Confirm that you want to calibrate the sensor with or cancel with X 5 If is chosen you must then offset the thermostat to reflect the room temperature actually measured 6 Use the Up Arrow or Down Arrow button to set the measured room temperature 7 Confirm ...

Page 51: ...oors from drying out For precise information please ask your flooring supplier Floor limit temperatures Floor limit temperatures allow you to set the lowest Minimum Temp Limit and highest Maximum Temp Limit permissible floor temperature during normal room temperature control If floor temperature drops below the Minimum Temp Limit the thermostat will activate the heating system to maintain the temp...

Page 52: ...ed 1 Tap the Menu button on the home screen 2 Then tap the Engineer Settings button 3 Scroll down and tap the Temp Scale button 4 Confirm that you want to set minimum and maximum operating temperatures for the thermostat by tapping or cancel with X 5 If is chosen you can set a Minimum Temp Scale 6 Use the Up Arrow or Down Arrow button to change the Minimum Temp Scale 7 Confirm the setting with 8 Y...

Page 53: ... the Up Arrow or Down Arrow button to change the Minimum Temp Limit 13 Confirm the setting with 14 You can now set a Maximum Temp Limit 15 Use the Up Arrow or Down Arrow button to change the Maximum Temp Limit 16 Confirm the setting with 17 A confirmation screen will be displayed 18 The thermostat will automatically return to Engineer Settings ...

Page 54: ...done and all your personal settings will be lost 1 Tap the Menu button on the home screen 2 Scroll down and tap the Engineer Settings button 3 Tap the Factory Reset button 4 Tap X if you want to maintain your settings and return to Engineer Settings Tap Reset if you want to restore the factory settings 5 The thermostat will then be reset and the Startup Wizard will appear on the screen ...

Page 55: ...set the time region in which the thermostat is located This parameter is used for example to ensure correct use of Daylight Saving Time Tap the time region you are in Confirm with 2 Language set the language to be used on the thermostat display Tap the Up Arrow or Down Arrow button to scroll up and down Tap the language you prefer Confirm with 3 Date set the current date is used for several functi...

Page 56: ...2 4 Time set the current time Tap the parameter you want to change Use the Up Arrow or Down Arrow button to set the hours and minutes Confirm each setting with 5 Floor Type choose between Tile floors made of tile or stone Soft Floor wooden or other engineered floors 6 Confirm your choice with ...

Page 57: ...me Event start Target setpoint temperature dependent on Sensor Application Work days Floor Room Floor Limit Wake up 6 00 25 C 20 C Leave home 8 00 20 C 15 C Daytime home 12 00 25 C 20 C Daytime leave 13 00 20 C 15 C Come home 17 00 25 C 20 C Go to sleep 23 00 20 C 15 C Home days Floor Room Floor Limit Wake up 8 00 25 C 20 C Go to sleep 23 00 20 C 15 C You can change the settings for these temperat...

Page 58: ...ective or short circuited Contact your heating engineer The thermostat must be replaced E2 External wired floor sensor disconnected defective or short circuited Contact your heating engineer for reconnection or replacement E5 Internal overheating Contact your heating engineer in order to have the installation inspected Three circles containing dots are displayed on the screen the thermostat cannot...

Page 59: ...ion Scheduled Operation Manual Boost Comfort Frost Pro tection Holiday Eco Open Window detection Yes Yes Not available Yes Not available Not available Not available Floor comfort override sensor application Yes Yes Not available Yes Not available Not available Not available Eco Function Changes the home screen to display the Eco button instead of Manual Not available Not available Not available No...

Page 60: ...Contact Data 67376A 02 15 HKT 2015 OJ Electronics A S All rights reserved Used under license by Schlüter Systems KG Schlüter Systems KG Schmölestraße 7 58640 Iserlohn Germany www schlueter systems com ...

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