42
GB
13. Troubleshooting
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if your equipment fails
to work properly. If the problem still persists after working through the list, please contact your nearest service workshop.
Important hint in case of sending the equipment to a service station:
Due to security reasons please see to it that the equipment is sent back free of oil and gas!
Fault
Possible cause
Remedy
Machine does not start. •
Air filter is contaminated.
•
Fuel filter is blocked.
•
Lack of fuel supply.
• Fault in the fuel line.
•
Starting device is faulty.
• Engine stalled.
•
Spark plug cap not attached.
•
No spark.
•
Engine faulty.
•
Carburetor faulty
•
Clean/replace the air filter.
•
Clean or renew the fuel filter.
• Re-fuel.
•
Check the fuel line for kinks or damage.
• Contact the service centre.
•
Remove the spark plug, clean and dry it; then
pull the starter rope several times; re-fix the spark
plug.
•
Check the correct position of the spark plug cap.
•
Clean the spark plug or replace it, if applicable.
•
Check the ignition cable for damage.
• Contact the service centre.
• Contact the service centre.
Machine starts but
stops again.
•
Wrong carburetor setting (idle speed).
• Contact the service centre.
Engine starts but the
cutting tool stops.
•
Cutting tool blocked.
•
Internal fault (drive shaft, gearbox).
•
Clutch faulty.
•
Turn off engine and remove object.
• Contact the service centre.
• Contact the service centre.
Machine works with in
-
terruptions (sputtering).
•
Carburetor set up incorrectly.
•
Spark plug is sooty.
•
On/off switch faulty.
• Contact the service centre.
•
Clean the spark plug or replace it.
• Contact the service centre.
Smoke is generated.
• Wrong fuel mix.
•
Carburetor set up incorrectly.
•
Use two-stroke mixture at a ratio of 40:1.
• Contact the service centre.
Machine does not work
at full power.
• Machine is overloaded.
•
Air filter is contaminated.
•
Carburetor set up incorrectly.
•
Silencer is blocked.
•
Do not use force during mowing/trimming.
•
Clean the air filter or replace it.
• Contact the service centre.
•
Check the exhaust.
Brush cutter does not
work at full power.
•
Blades are blunt or damaged.
•
Cut material is too high (machine overload).
•
Sharpen or replace blades.
•
Cut the grass in phases.
Grass trimmer does not
work at full power.
• Cutting line too short or damaged.
•
Machine is overloaded because the grass is
too high.
•
Feed more cutting line through or replace it.
•
Cut the grass in phases.
Cutting line cannot be
fed through.
•
Spool empty.
•
Replace spool.
Pole saw does not saw,
it plucks or vibrates.
• Chain tension too high.
•
Chain blunt.
•
Chain attached incorrectly.
•
Chain worn.
•
Check and reset chain tension.
•
Have the chain sharpened or replace it.
• Re-attach the chain.
•
Replace the chain.
Saw chain becomes hot
or saw chain lubrication
does not work.
•
No oil in the tank.
•
Oil line blocked.
• Chain tension too high.
•
Chain blunt.
•
Refill oil.
• Clean the oil line.
•
Set the chain tension.
•
Have the chain sharpened or replace it.
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