Error messages and malfunctions
BASCC BC - 02.06 - V01
Page 6-3
Control panel display
Cause
Remedy
"Grinder left no beans"
"Grinder right no beans"
"Grinder front no beans"
"Grinder back no beans"
One of the coffee bean containers is empty.
Pour in 1 kg of coffee beans and click
on
Ok.
"Grinder left blocked
"Grinder right blocked"
"Grinder front blocked"
"Grinder back blocked"
An object (e.g. a stone) is stuck in the
grinder.
- If the message on the control panel
persists, disconnect the coffee machine
from the power mains. Vacuum the coffee
beans out of the grinder. Check the
grinder for stuck objects.
- If the problem still persists, contact an
authorised customer service
representative.
"Timeout level supply "
The water level in the steam generator is
not correct.
Steam discharge is blocked.
Other products can be dispensed.
- Check whether the stop valve of the
water mains is open.
- Switch the machine off and on again.
- If the problem still persists, contact an
authorised customer service
representative.
"Coffee grounds container is
missing"
- The coffee grounds container is not in its
compartment.
- The coffee grounds container is not in its
proper final position.
- Limit switch is damaged.
The coffee machine is blocked.
- Push coffee grounds container fully into
coffee grounds container compartment.
- Check whether the coffee grounds
container is fully inserted into the coffee
grounds container slot. Always remove
the ground coffee residue from the back
panel of the coffee grounds compartment.
- If the message persists, contact a
manufacturer-authorised customer
service representative.
”Clean the coffee grounds
container”
The coffee grounds container is full.
The coffee machine is blocked.
Empty the coffee grounds container.
”Coffee grounds container
full”
You can still serve 5 products before the
coffee machine gets blocked.
Empty the coffee grounds container.
"Temperature sensor - steam”
The temperature sensor in the steam
generator is defective.
Steam discharge is blocked.
Other products can be dispensed.
Contact a manufacturer-authorised
customer service representative.
"Temperature sensor coffee”
The temperature sensor in the instant
heater for coffee water and hot water is
defective:
No coffee can be dispensed.
Other products can be dispensed.
Contact a manufacturer-authorised
customer service representative.
"Temperature sensor tea”
The temperature sensor in the instant water
heater is defective.
Hot water dispensing is disabled.
Other products can be dispensed.
Contact a manufacturer-authorised
customer service representative.
