Customer Helpline
1300 889 028
13
Troubleshooting
Disconnect the machine from the power source before making any repair. To avoid
unnecessary disappointments, you should check the following before contacting the
service organization:
Symptom
Cause
Recommended action
Machine refuses
to start
Machine not plugged in
Defective socket
Fuse has blown
Defective extension cable
Plug in machine.
Try another socket.
Replace fuse. Switch off other
machines.
Try without the extension cable.
Fluctuating
pressure
Pump sucking air
Valves dirty, worn out or
stuck
Pump seals worn out
Check that hoses and connections
are airtight.
Clean and replace or refer to local
distributor.
Clean and replace or refer to local
distributor.
Machine stops
Fuse has blown
Incorrect mains voltage
Thermal sensor activated
Nozzle partially blocked
Replace fuse. Switch off the machine.
Check that the mains voltage
corresponds to specification on the
model tag.
Leave the washer for 5 minutes to
cool down.
Clean the nozzle.
Fuse blows
Fuse too small
Change to an installation higher
than the amp. consumption of the
machine. You may try without the
extension cable.
Machine
pulsating
Air in inlet hose
Inadequate supply of
mains water
Nozzle partially blocked
Water filter blocked
Hose kinked
Pump allow machine to run with
open trigger until regular working
pressure resumes.
Check that the water supply
corresponds to specifications
required.
Avoid using long, thin hoses.
(min. 1/2”)
Clean the nozzle.
Clean the filter.
Straighten out hose.
Machine often
starts and stops
by itself
Pump/spray gun is leaking
Centre.
Contact your nearest Service.
Machine starts,
but no water
comes out
Pump/hoses or accessory
frozen
No water supply
Water filter blocked
Nozzle blocked
Wait for pump/hoses or accessory
to thaw.
Connect inlet water.
Clean the filter.
Clean the nozzle.
