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Q & A:
W HAT DOES OUR W ARRANTY COVER?
•
Any defect in m aterial or workm anship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
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To the original purchaser only - ONE YEAR.
W HAT W ILL SBC DO?
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At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF W ARRANTY?
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In the U.S., call Custom er Service for Return Authorization at: 1-800-233-5961.
•
Properly pack your unit. Include any cables and accessories that were originally
provided with the product. W e recomm end using the original carton and packing
m aterials.
•
Include in the package a copy of the sales receipt or other evidence of date of original
purchase (if the unit was purchased within the last twelve m onths).
•
Print your nam e and address, along with a description of the defect, and include this
in the package.
•
Include paym ent for any service or repair not covered by warranty, as determ ined by
SBC.
W HAT DOES OUR W ARRANTY NOT COVER?
•
Batteries
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Dam age from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
•
Products, which m ay have been m odified or incorporated into other products.
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Products purchased and/or operated outside the USA, its territories, or Canada.
•
Products serviced by the owner or a service facility not expressly authorizes by SBC
Comm unications.
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Products purchased m ore than 12 m onths from current date.
•
Units purchased in "AS IS" condition, or units purchased as "Distressed
Merchandise".
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS W ARRANTY?
•
This warranty gives you specific rights. You m ay also have other rights that vary
from state to state or province to province.
W ARRANT Y
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