SBC SBC373, Owner'S Manual

Page: 53 / 59

52
Before calling for service, please check this list of the most common problems.
Problem
Check
The phone does not work
Are the LINE CORD and AC adapter connected properly?
Is the handset too far away from the base unit?
Does the battery pack becom e weak? Charge the battery
on the base unit for about 15 hours.
The phone does not ring
Check the RINGER setting.
Cannot dial
Do you have touch-tone service?
Check the TONE/PULSE setting.
The audio sounds scratchy
Is the base unit located next to m etal objects or
appliances? Try relocation.
CALLER ID doesn’t work
Do you have CALLER ID service?
No caller’s nam e Does the CALLER ID service to which you subscribed
include the CALLERS NAME DELIVERY feature?
You cannot hear or be heard
clearly
Increase the handset receiver volum e (See page 30).
Caller’s inform ation is not
registered
Did you or your answering machine answer calls before
the second ring?
Interference from wireless
networking device
Change the location of the wireless networking device
and/or the base of the cordless phone.
Switch the channel on the wireless networking device.
Please refer to the m anual of your wireless networking
device, or consult a qualified technician of how to switch
the channel. If that doesn’t work, try another channel.
For optimum result, switch to a mid transm it range
channel.
SAVE THESE INSTRUCTIONS.
T ROUBLE S HOOT ING