V3 10/2020
1 Year Warranty
STEAM AND VACUUM
1 YEAR
PR
EMIUM
W
A R R A NT
Y
Your cleaner, in the case of domestic use, has one year
parts and labour warranty against product defects and
failures when the product is used in accordance with the
terms and conditions of this warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This
warranty is valid only in the country where the cleaner is
purchased.
The cleaner must be operated in accordance with these
instructions and used only for domestic household
cleaning to remove DRY dirt and dust from household
carpets, flooring and fabrics. This cleaner is not fit to be
used as an industrial cleaner, and is not designed for the
collection of vitreous building material including particle
board, construction products and similar products
such as wood/fibres, cement, fillers, fibre glass etc or
excessive or frequent sand. The infrequent pick-up of
these materials in these circumstances may be harmful to
your cleaner and may void the manufacturer’s warranty.
Accessories and consumables including filters, unless
defective in manufacture, are not subject to this
warranty. In order to prolong the life of accessories
and consumables, regular care and maintenance is
recommended.
When properly used and cared for, your cleaner will
render excellent service; refer to the instruction manual
for further details, as misuse or failure to follow the
instructions makes this warranty void.
In the event of service or advice being needed, please
contact Electrical Home-Aids Pty. Limited, Level 1,
Building 3, Brandon Business Park, 530 Springvale
Road, Glen Waverley Victoria 3150, or on 1800 815 270
(AUS) or 0800 282 288 (NZ), Monday-Friday 9am-5pm
EST. The decision to repair or replace the cleaner is at
the sole discretion of Electrical Home-Aids Pty. Limited.
If Electrical Home-Aids Pty. Limited decide to repair or
replace the cleaner, it will do so at its own cost.
Electrical Home-Aids Pty. Limited is unable to accept
responsibility under this warranty for any repair work not
carried out by an authorised Service Agent or from the
use of non-genuine parts. If any part is no longer available
or manufactured, Electrical Home-Aids Pty. Limited will
replace it with a genuine functional replacement part.
This warranty does not apply to the cost of replacing
any parts of the product due to normal wear and tear,
alterations, improper installation, physical abuse, misuse
or accidental damage. Any transportation costs involved
in the repair of defective parts shall be borne by the
claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the
cleaner is chargeable.
The repair of the cleaner under this warranty does not
extend the original period of warranty.
The benefits conferred by this warranty are in addition to
all other rights and remedies in respect of the product as
outlined under the Competition and Consumer Act and
other State and Territory laws.
“Our goods come with guarantees that cannot be
excluded in the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.”
