SANTOS : Instruction and maintenance manual
98102 US 5.2 - 03 2011
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www.santos.fr
WARRANTY CERTIFICATE
WARRANTY
Since the 01.01.95, all our appliances comply with CE and possess the CE label. Our guarantee
is of 24 months from the manufacturing date mentioned on the descriptive plate, except
concerning the asynchronous motors (consisting of a rotor and a stator) which are warranted for
5 years from their manufacturing date. Warranty is strictly limited to the free replacement of any
part of origin recognized by us as defective due to a defect or building default and identified as
belonging to the concerned appliance. Warranty does not apply to damages resulting from
installation or use non-complying with our appliance data sheet (user’s manual) or in case of an
evident lack of maintenance or disrespect of elementary security electric rules. It does not apply
in case of regular wear and tear.
Any replacement of parts under warranty will be realized after
return of the defective part in our workshops, postage paid, supported by a copy of a conformity
statement on which appears the serial number of the appliance. Every appliance is equipped with
a descriptive plate conforming to the EC recommendations and of which a duplicate exists in the
conformity statement (serial number, manufacturing date, electrical characteristics …). In case of
serious damage judged repairable only in our workshops, and after prior consent from our
departments, any appliance under guarantee is sent by the Distributor, carriage paid. In case of
repairs or reconditioning of appliances not under guarantee, the round trip transport is payable by
the distributor. The parts and workforce are invoiced at the current rate. A preliminary estimate
can be supplied.
Coffee grinder not using SANTOS original burrs are not taken under guarantee. The warranty
conditions, repairs, reconditioning, of the espresso coffee grinder are the object of a specific
note. Our guarantee does not extend to the payment of penalties, the repair of direct or indirect
damages and notably to any loss of income resulting from the nonconformity or the
defectiveness of products, SANTOS's global responsibility being limited to the sale price of the
delivered product and to the possible repair of the defective products.
In case of revelation of an imperfection during the warranty period, the Distributor has to, unless
a different written agreement of SANTOS, indicate to his customer to stop any use of the
defective product. Such a use would release SANTOS of any responsibility.
APPLIANCE IDENTIFICATION PLATE
SPECIMEN
For all documents not supplied with
the appliance.
Printed, Faxed and Downloaded
