Santec SanStore 4/8/16LMX User Manual Download Page 1

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Version 1.4sfi/0711/engl/A5

USER MANUAL

SanStore digital video recorder

Models:

SanStore 4/8/16LMX

SanStore 4/8/16MMX

SanStore 8/16HMX

SanStore LMX series

SanStore MMX series

SanStore HMX series

Summary of Contents for SanStore 4/8/16LMX

Page 1: ...Version 1 4sfi 0711 engl A5 USER MANUAL SanStore digital video recorder Models SanStore 4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX SanStore LMX series SanStore MMX series SanStore HMX series...

Page 2: ...em or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the written prior permission of Sanyo Video Vertrieb AG No reproduction of any part or e...

Page 3: ...anel 16 2 2 Rear panel connectors 18 SanStore HMX series 2 1 Front panel t 20 2 2 Rear panel connectors 23 2 3 Remote control 25 2 4 Virtual keyboard for mouse control 26 3 INSTALLATION AND CONNECTION...

Page 4: ...5 1 Disk manager 60 7 5 2 Recording disk HDD 63 7 5 3 SMART status 64 7 6 Network 65 7 6 1 Ethernet 65 7 6 2 General 66 7 6 3 E mail 67 7 6 4 SMTP 69 7 6 5 DDNS dynamic DDNS 70 7 6 6 Host List 71 7 6...

Page 5: ...ual backup 96 10 1 1 Internal CD DVD R W drive only for MMX and HMX series 96 10 1 2 USB memory stick 98 10 1 3 Backup range setup 98 10 2 Auto backup via FTP server 99 10 3 Log list backup 100 11 Rem...

Page 6: ...ference 1 1 Description of symbols Caution Danger to life In the text this sign symbolises life threatening voltages which may lead to damages to humans and to material Attention Important note In the...

Page 7: ...c shock a short circuit or fire Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to p...

Page 8: ...ource specified on the nameplate Please consult your electrician if you are unsure whether the power supply on site is appropriate Only use the supplied power cables or power adapters or the specified...

Page 9: ...tal device is subject to natural attrition Every recording device contains mechanical parts which like any other device need to be maintained and checked regularly This is particularly important for a...

Page 10: ...ive providers Apps for Apple iPhone and Android Smartphones Max DVRs Live View Search Playback Snapshot OSD DVR control Virtual DVR PTZ MobileCMS Lite free of charge 2 Yes No Yes Yes No No Yes MobileC...

Page 11: ...CONTROLS SanStore LMX series 2 1 Front panel 1 Status LED 3 LEDs indicate the status of the video recorder Green Recoder is operating Red Recording in process Blue Power on 2 Playback Record These fu...

Page 12: ...d Fast Forward In still mode this buttons is used to move forward picture by picture In playback mode this button is used to fast forward Stop Press this button tos top the playback Menu Press this bu...

Page 13: ...0 eingegeben werden Example press this button one and then 6 to see channel 16 8 Function buttons Backup Press this button to go to the backup menu You can set the time and the channels to backup foot...

Page 14: ...LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 14 2 2 Rear panel connectors SanStore 4LMX 4 channels SanStore 8LMX 8 channels...

Page 15: ...necting alarm out relays 4 RS 422 485 For connecting a PTZ camera and or a keyboard 5 LAN RJ 45 Ethernet port For connecting to a remote PC via Ethernet network 6 VGA VGA out connector 7 HDMI HDMI out...

Page 16: ...ve a number of functions enter numerical data when prompted for the password make channel camera selection choose the day in schedule option enter alphabets to label each channel 4 Backup Press this b...

Page 17: ...tton to display the time search menu This button is also used for to decrease settings 12 Menu direction enter cancel Menu Press this button to display the main menu Press this button to exit with sav...

Page 18: ...LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 18 2 2 Rear panel connectors SanStore 4MMX 4 channels SanStore 8MMX 8 channels...

Page 19: ...to PTZ camera and or a keyboard 6 AC power socket 7 110V or 230V Power selection switch 8 75 Ohm termination 1 4 1 8 1 16 9 Audio input connectors D SUB to RCA 4 8 channels 1 8 channels 16 channels 1...

Page 20: ...n off 2 Numeric 0 16 These buttons have a number of functions enter numerical data when prompted for the password make channel camera selection choose the day in schedule option enter alphabets to lab...

Page 21: ...the hard drive If there is no peripheral recording device connected this button cannot be used 9 Ext search Press this button to start external HDD search This button is used for to increase settings...

Page 22: ...cursor to move the zoom are PTZ Focus Press this button to control a PAN TILT ZOOM camera via RS 485 connection 16 Function buttons Log in log out Toggle between log in and log out Time search Press t...

Page 23: ...Store 4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 23 2 2 Rear panel connectors SanStore 8HMX 8 channels SanStore 16H...

Page 24: ...Z camera and or a keyboard 6 AC power socket 7 75 Ohm termination 1 8 1 16 termination 8 Audio input connectors D SUB to RCA 8 channels 1 8 channels 16 channels 1 8 channels 9 16 channels 9 Audio outp...

Page 25: ..._____________ 25 2 3 Remote control All SanStore recorder series and models Note DVR ID button Set the proper DVR system ID through which to operate Press the ID button and then press the number butto...

Page 26: ...ecorder series and models This DVR provides a virtual on screen keyboard to perform the control by mouse Connect a mouse via USB port before use If you click right button of your mouse in live mode an...

Page 27: ...ng If you want to use the recorder s HDMI output the monitor to be connected has to have a HDMI input Hence it is necessary to use a HDMI HDMI cable It is not possible to make a conversion to the DVI...

Page 28: ...User manual SanStore 4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 28 SanStore MMX series SanStore HMX series...

Page 29: ...ed on 3 monitors at the same time by using the respective outputs HDMI VGA FBAS 3 2 Alarm inputs and alarm outputs SanStore MMX and HMX series 3 2 1 Connection of N O Normally Open The maximum of alar...

Page 30: ...User manual SanStore 4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 30 3 2 2 Connection of N C Normally Close...

Page 31: ...4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 31 3 3 PTZ and controller connection 3 3 1 Connecting the speed dome directly to the DVR S...

Page 32: ...4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 32 3 3 2 Connecting both speed dome and DVR via J box SanStore MMX serie...

Page 33: ...________________________________________________________________________ 33 3 3 3 Controlling 2 recorders Multiple PTZ cameras are connected by daisy chaining the camera connection Multiple Keyboards...

Page 34: ...2000 ME Windows XP Windows Vista Windows 7 Note on operating system If several users share a computer the user account has limited functions for downloading Please use a suitable version depending on...

Page 35: ...K START PAGE Factory default login is ADMIN and the default password is 000000 The default user ID to run the EMS software is admin and password is 0 Time date setting When the DVR is powered on for t...

Page 36: ...sed on the recording status 1 Red Event motion alarm recording 2 Yellow Continues recording 3 Black No recoding 2 Event Indicator 1 Indicate alarm In terminal is triggered by an alarm sensor To appear...

Page 37: ...blue while it s doing backup 3 Indicates that a USB device is connected on rear panel It changes to blue while it s doing backup 4 Indicates the login or locking status 5 Indicates that audio data is...

Page 38: ...of the desired camera 5 2 2 Multi screen display and switch sequencing display Press the DISPLAY button to activate the multiscreen display It changes the order as defined in the SPLIT MODE To start...

Page 39: ...e displayed Note 4 6 8 10 13 split mode must be checked on Spit mode to use this function 2 Repositioning It is possible to reposition the camera from the bigger window with the one from a smaller one...

Page 40: ...w of the screen 1 To activate the digital zoom select the full screen display of the camera you wish to zoom 2 Then press the ZOOM button on remote control A zoom area box pops up as shown below x2 3...

Page 41: ...et the spot sequence mode and the split mode Spot Cancel Press the SPOT button for 2 seconds or the CANCEL button to exit the main monitor If there is no input signal it will automatically change back...

Page 42: ...panel or the remote control press the POWER button 2 When the DVR is powered on it will start to scan the DVR status 3 The live viewing screen will appear after initialisation after about 50 sec It ca...

Page 43: ...k the menu Items selected in the menu are highligted with an arrow 4 Press the ENTER button to select the menu and to display the sub menu Using the mouse double click 5 Use the left right buttons to...

Page 44: ...formation for the camera number and title BORDER LINE Select the colour of the board lines between the different cameras Grey white blue black dark grey BACKGROUND Select the background colour in case...

Page 45: ...vice Each monitor may be configured in a different way MAIN SPOT1 SPOT2 SPOT3 SPOT4 Dwell time Select the interval that each camera or multi screen mode is alternatingly displayed Use the button to ma...

Page 46: ...tton To exit the menu without making changes press the CANCEL button 4 Press and hold the DISPLAY button for 2 seconds to automatically toggle between cameras on the main monitor Press the SPOT button...

Page 47: ...ensitivity can be set from 1 low to 20 high Default setting is 10 o The respective function is highlighted The motion can be monitored in the display window Default settin is OFF Privacy mask o To be...

Page 48: ...and column a ID Configure the appropriate model and then enter the corresponding Baud rate and camera PTZ ID address b Tour group Preset tours allow a camera to move though a programmed sequence of PT...

Page 49: ...either use the virtual keyboard or can can press the appropriate numeric button on the remote control or on the front panel virtual keyboard Entries done via remote control Entries done via front pan...

Page 50: ...k drive ON By default the hard disk drive will overwrite from the beginning when it becomes full ring buffer OFF It stops recording after HDD is full Auto delete Allows you to configure when the DVR a...

Page 51: ...___________________ 51 Approximate file size Quality PAL Unit 720x576 720x288 360x288 LOW 14 0 7 0 3 5 KB MIDDLE 18 0 9 0 4 5 KB HIGH 22 0 11 0 5 5 KB SUPER 26 0 13 0 6 5 KB ULTRA 30 0 15 0 7 5 KB Not...

Page 52: ...on and the recording speed for each channel individually D1 720x576 Field 720x288 CIF 360x288 You may also select identical settings for all channels In order to do so enter the desired settings and p...

Page 53: ...o another press the Display button Item Adjustment F S Select the recording speed for each camera QUALITY Specify the picture quality of the recording for each camera ultra super high middle low Conti...

Page 54: ...defined by adjusing the speed and quality Set the continuous recording to OFF On the Day Event tab determine the settings for alarm motion and video loss 1 Alarm recording One alarm input can be conf...

Page 55: ...s a Press the buttons to change the value or select options By mouse use the wheel b indicates that multiple alarm sources are selected Note There may be cases when the recorder s built in motion dete...

Page 56: ...icking the mouse 7 3 5 Continuous and event motion alarm recording Both continuous and event recording can be set at the same time The DVR records video data continuously over a 24 hour period But whe...

Page 57: ...selecting Schedule Use as ON The night mode will be activated 7 4 1 Chart setup The schedule chart below shows a graphical representation of the defined record mode Night mode will be set by default H...

Page 58: ...ime the recording ends The ending time must not be before the starting time or the same as the starting time It must be any time later the starting time b To save changes and exit the menu press the M...

Page 59: ...o 16 holidays If a holiday occurs on the same date as a weekday the holiday schedule will override the weekday schedule 1 A cursor highlighted menu can be moved using the direction buttons 2 Select th...

Page 60: ...up down buttons to highlight the HDD or ODD then press the buttons to confirm your selection Device and size This information lists the installed drives and their respective capacities Status o CD DVD...

Page 61: ...is menu will be activated when you work with 2 HDDs at the same time It will automatically configure one HDD for recording and the other one for mirroring duplicating Initialize for backup The selecte...

Page 62: ...m O X X X must be formatted on DVR before backing up or exporting data to the device O O X O Symbols x yes O no Notes A USB flash memory is working without formatting If a FAT32 NTFS is installed for...

Page 63: ...stored data range and the status of the recording 4 Device It displays whether the HDD is master or slave for mirroring The upper device is the master and the other one is the slave Once the slave HDD...

Page 64: ...as bad sector temperature or HDD running time SMART information may be slightly different depending on the HDD manufactures It is recommended to exchange the HDD when the HDD status Pre fail is indica...

Page 65: ...configure the DVR for the networking purposes 7 6 1 Ethernet 1 Static IP If the static IP is selected the following settings are available IP address Enter the static IP address Netmask Enter the IP...

Page 66: ...Default is OFF Scan No response for auto scan Default is OFF Stream mode For stream mode choose between dual and optimized Dual Video audio streaming with a defined quality It is independent from the...

Page 67: ...Way Audio between recorder and EMS software is supported Tick the Enable box 7 6 3 E mail This DVR allows you to specify the events that generate a notification An e mail notification can be sent if a...

Page 68: ...mber to try to send e mail again if the sending has failed 4 E mail source An event has to be specified by notification options Event edit Notifications can be enabled for each channel for alarm motio...

Page 69: ...rd or press the appropriate numeric button on the remote control or the front panel 2 Port Define the port that the SMTP server will communicate through By default it set to 25 3 Authentication Check...

Page 70: ...tons 1 Use Set DDNS to ON or OFF The default is OFF Press the button to select Using the mouse click the option to select DDNS provider Default Default it is provided by the manufacture We offer DDNS...

Page 71: ...user ID c Password Enter your password d Update test Click the update test button to confirm the connection A success message will appear To save changes and exit the menu press the MENU button To ex...

Page 72: ...s such as Hypertext Transfer Protocol HTTP port 80 File Transfer Protocol FTP port 21 Telnet port 23 and Post Office Protocol 3 POP3 port 110 are used To solve the firewall problem and let visitor int...

Page 73: ...ect via IP address If you are connecting from outside your network and if you know your static IP address use the IP address Ex http 124 137 23 72 6000 2 Description of symbols Connected x Not able to...

Page 74: ...024 x 768 1280 x 720 1280 x 1024 1600 x 1200 1680 x 1050 1920 x 1080I 1920 x 1080P HDMI Auto If the HDMI Auto function is activated the HDMI resolution on the monitor is automatically recognised and a...

Page 75: ...ecorded in various modes including real time There may be a slight delay in synchronisation of the audio and video data 3 Keypad Model Select the joystick and the Baud rate Note Default device SANTEC...

Page 76: ...right hand column A cursor highlighted menu can be moved using the direction buttons 2 Input Change the input type Use the button to change the values 3 Output You can configure how the relay outputs...

Page 77: ...nvalid password in sequence Auxiliary event reserved Control Manual control for relay output and buzzer 4 Buzzer Use o ON The buzzer sounds if an alarm is triggered The buzzer will sound for the durat...

Page 78: ...the PTZ action none go to tour 3 Inactive Configure the command once an event has ended none go to tour 4 Event edit Press ENTER to edit multiple events The menus are displayed with options on the lef...

Page 79: ...VRs irrespective or their ID will be controlled at the same time 2 DVR Name Assign a name to the DVR especially when you have several DVRs in the network 3 Key tone By default the DVR emits a beep eve...

Page 80: ...hange in the system time stamp for recorded data When the Daylight Saving Time ends the DVR automatically adjusts the time 2 Date format Select the format to display the date MM DD YYYY DD MM YYYY YYY...

Page 81: ...d settings in the right hand column A cursor highlighted menu can be moved using the direction buttons Press the button to change the values 1 User Name The DVR comes preconfigured with ADMIN Select a...

Page 82: ...ers It is possible to create different passwords for network access Password length up to 10 characters Characters A to Z no special characters numerals 0 to 9 4 Channel Each user can be assigned to s...

Page 83: ...tick in the root directory 2 Connect the USB stick into one of the USB ports If you are currently recording please stop the recording 3 Using direction button move to START Press the button to look fo...

Page 84: ...an in progress message is displayed 6 After the update process is completed a Restart message is displayed Press the button to restart Note Do not switch off the DVR or press any key during the update...

Page 85: ...buttons When in PTZ interface mode all buttons are used for PTZ related operation 8 1 PTZ menu To activate the pan tilt control select the full screen display of the camera you wish to control Then pr...

Page 86: ...the SPOT OUT button on the remote control a Move the PTZ camera into the desired position b Press the Preset button c Custom 1 will illuminate d Set the number for the preset position e Press the ENT...

Page 87: ...e corresponding Baud rate Please also refer to the PTZ camera manufacturer s instruction manual for proper settings 2 Tour There are 4 programmable tours Using the button to choose a tour Group 1 Grou...

Page 88: ...the remote control 8 4 Auto pan auto tilt power Button Function Auto pan STOP button on the remote control Auto tilt REW button on the remote control Power on off FF button on the remote control 8 5...

Page 89: ...the playback During playback the DVR may be played back in reverse paused speed search with up to 16 times the normal speed or move picture by picture 9 2Time search 9 2 1 Multi channel playback 1 Pre...

Page 90: ...arch table The day will be displayed 2 Choose the desired channel by pressing by numeric button 1 3 Use the button to navigate between day and hour Using the mouse work with the wheel 4 While snapshot...

Page 91: ...______ 91 9 2 3 Recorded event search The recorded event search feature allows you to search for recorded video by event Use the direction buttons to choose event select Press ENTER Press the buttons...

Page 92: ...rch feature allows you to search for an occurred event The time search table displays the times which selected occurred events 9 2 5 Event area search single channel playback The recorded video data c...

Page 93: ...____________________________________________________________________________ 93 9 3 Go to search 1 Press the Time Search button for 2 seconds The time input menu will pop up 2 Set the date and time st...

Page 94: ...the event search press the LOG button on the remote control The log list menu pops up as shown below MENU TAB CONDITION ALL All events are listed which occurred ever since the recorded was initially...

Page 95: ...Store 8 16HMX _________________________________________________________________________________ 95 Detailed log information icon means that there is more detailed information available Press the INFO...

Page 96: ...rmatted before backup 2 Press the BACKUP button on the remote control and the backup menu will appear 3 Use the button to select the device CD DVD RW 4 Use the button to select the channel All channel...

Page 97: ...n again the backup status is displayed again It is recommended not to perform any playback while the DVR is in backup session 10 When finished the CD DVD icon will changed to grey and the CD DVD is ej...

Page 98: ...ad the USB backup please use FAT32 or NTFS formats To backup as an AVI file set the file format to AVI using the button 10 1 3 Backup range setup It is possible to run a backup over a specific time ra...

Page 99: ...are displayed with options on the left hand column and settings in the right hand column ITEM ADJUSTMENT Server Select th highlighted FTP server and then press the numeric buttons to define it Port De...

Page 100: ...1 Plug in the USB memory stick to the USB port 2 Press the LOG button to see the log list of the DVR 3 Press the BACKUP button to save the log list to the USB memory stick Use the button to select a...

Page 101: ...11 Remote access via the Internet Explorer You can access your SanStore recorder via the Internet Explorer 11 1 IP address 11 2 Login Open the Internet Explorer As URL enter the IP address of the reco...

Page 102: ...8 16HMX _________________________________________________________________________________ 102 If you access the recorder via the Internet Explorer for the first time click on add on so that the plug...

Page 103: ...has been installed the following screen pops up 1 Main camera display window A live video or a playback video is displayed for 4 8 16 cameras depending on the recorder model The respective channel nu...

Page 104: ...d or not displayed on the screen 8 Select camera number Select the appropriate camera number which should be displayed as full screen 9 Display of camera views You can select from the following displa...

Page 105: ...om out 4 Focus Focus near Focus far Auto focus 5 Iris Iris close Iris open Auto iris 6 Preset and tour Save preset Go to preset Run presets sequentially 7 Special functions First customer function Sec...

Page 106: ..._________________ 106 11 4 Live mode 1 Camera title 2 Time 3 Recorder status REC Normal recording Wait Wait for initial connection Loss Video loss Close Disconnected from recorder Alarm Alarm recordin...

Page 107: ...Select the date and the time and then clikc on Play to start the playback 1 Year and month 2 Day 3 Hour 4 Minute 5 Type of video recording For every hour or minute window the respective recording mode...

Page 108: ...r minute or clip at any time to scrol forwards or backwards You can also changethe playback speed 1 Camera title 2 Time 3 Recorder status REC Normal recording Wait Wait for initial connection Loss Vid...

Page 109: ...ick on download instead of on play as described in the previous chapter The download window pops up The begin the end and the current time are indicated As soon as the download process is completed th...

Page 110: ...x 288 100 fps 720 x 576 200 fps 720 x 288 400 fps 360 x 288 Audio inputs output 1x Cinch 1x Cinch Characteristics Recording mode Continuous alarm motion schedule Motion detection Mask 8 x 8 adjustable...

Page 111: ...fps 720 x 288 100 fps 720 x 576 200 fps 720 x 288 400 fps 360 x 288 Audio inputs output 4x cinch 1x cinch 8x cinch 1x cinch 16x cinch 1x cinch Characteristics Recording mode Continuous alarm motion s...

Page 112: ...Audio inputs output 8x cinch 1x cinch 16x cinch 1x cinch Characteristics Recording mode Continuous alarm motion schedule Motion detection Mask 8 x 8 adjustable Sensitivity 20 levels PTZ control Yes PT...

Page 113: ...User manual SanStore 4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 113 NOTES...

Page 114: ...User manual SanStore 4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 114 NOTES...

Page 115: ...User manual SanStore 4 8 16LMX SanStore 4 8 16MMX SanStore 8 16HMX _________________________________________________________________________________ 115 NOTES...

Page 116: ...__________________________________________________________________________ www santec video com Your local distributor...

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