SaniServ 798, Operation Manual

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Please make these simple checks prior to contacting you service provider. Because adjustments to the machine are not covered
under the terms of warranty, these tips can save you time and money. If you feel you are not comfortable performing trouble-shooting
suggestions, please contact your local certified service provider.
Machine will
not start Make sure electrical cord is correctly seated in the electrical receptacle.
Check circuit breaker in electrical panel.
Product is
Soft
Do not make a consistency adjustment at this point. Always check product temperature first. Should be
between 25-28 degrees non-alcoholic frozen beverage and 18-22 degrees alcoholic frozen beverage. See
Product Breakdown in glossary section. Replace with fresh product. If using a frozen beverage product
and temperature is lower than listed, product has too much sugar, alcohol or combination. Correct
ingredients and start with freshly mixed product.
Check for properly
mixed product
. Replace as necessary
If using Re-run product, remove product and add fresh mix.
Check for dull
scraper blades
. Blades should be sharp. Replace every 6 months.
Check Condenser for dirt or obstructions. See Quarterly Maintenance
Confirm that the condenser fan is running.
Confirm 6” of airflow on all both sides and back of machine.
High
ambient temperature
. Recommended machine ambient temperature not to exceed 82 degrees.
Product is too
Thick
Check for properly mixed product .
Confirm freezing cylinder is not starved of product. See glossary (Starved Cylinder)
Check product temperature. Should be between 25-28 degrees non-alcoholic frozen beverage and 18-22
degrees alcoholic frozen beverage.
Check for missing scraper blade or stator rod. Check dasher assemblies.
Front Plate
Leaking
Confirm front plate o-ring is not ripped or torn. Replace if necessary. Replace seals and o-rings every six
months.
Do not lubricate front plate o-ring.
Confirm spigot plunger o-rings are not ripped or torn. Replace if necessary. Replace every six months.
Confirm spigot plunger o-rings are lubricated daily.
Tighten
front plate
knobs evenly.
Confirm stator rod is not worn or grooved.
Product
leaking from
the drip chute
and or drip
tube. Rear Seal is worn. Replace. Note: Replace seals, o-rings and gaskets every six months.
Do Not Lubricate the rubber portion of the rear seal
The shaft of the dasher where the rear seal is installed must be lubricated daily.
Confirm stator rod is not worn or grooved.
Front plate knobs loose.
Squeaking ,
chirping
noises and or
vibration
heard.
Use properly mixed product . Replace as necessary.
Confirm
freezing cylinder
is not starved of product. See glossary
(Starved Cylinder)
Check lubrication
Confirm all panel screws are installed and tightened
Adjust width of drip tray bracket.
Check for dull
scraper blades
. Blades should be sharp. Replace every 6 months.
Compressor
Runs
Continuously
This is normal for the Model 798. Refrigerant is directed to each freezing cylinder independently based on
the electronic consistency control system.
Who to
contact for
service and
parts
If you do not have a local service and parts provider, contact your SaniServ Dealer/Distributor. Visit
www.saniserv.com to locate a Distributor (Sales Section) or a Service Agent (Technical Support Section).
Standard Units
TROUBLESHOOTING GUIDE
PAGE 14