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Plug the 

 end into the the Console port on the appliance

RJ45

Plug the 

 end into a laptop or desktop computer

USB

If your computer does not have the software drivers installed for the usb-to-serial cable please visit the following page:
-> 

Appliance USB to Serial Cable

-> you must have the drivers installed otherwise your computer will not be able to communicate with the appliance through the 
console cable.

From the computer determine which USB port the console cable is plugged into.

For Windows: open up device manager and expand the ports area, see below example:

in the above example, COM3 is the port.

From the computer, open up a terminal program and connect to the above detected COM port.

use the following connection settings:

Speed: 115200n8 1
Hardware/Software flow control: disabled

 
For example, on a Windows computer, you can use 

 (free downloadable program) and connect as seen below 

Putty

(with your detected port in place of COM3):

 

The terminal screen should appear black/blank (which is normal) as the appliance is powered off and there is nothing to 
be seen on screen. 

 

         

USB Recovery Process

 

serial-to-usb console cable 

Summary of Contents for PBXact System 300

Page 1: ...cat 5 into on the appliance as seen below port 0 Plug the other end of the network cable into a network that will provide internet access to the appliance Plug a USB to Serial Console Cable into the...

Page 2: ...the console cable is plugged into For Windows open up device manager and expand the ports area see below example in the above example COM3 is the port From the computer open up a terminal program and...

Page 3: ...en below BOOT Within the Boot menu screen you will be able to see the boot order In the example screenshot below we can see when the PBX starts up it will first try to boot from the OWC Mercury Harddr...

Page 4: ...f the Current Stable version with Full Install Asterisk 13 The following Network Device screen will appear asking you to select the your network cable is plugged into Ethernet interface Since your net...

Page 5: ...r standard DHCP settings recommended press the key on your keyboard to move forward to the button and then press the TAB OK enter key If you want to setup a static IP address press the TAB key over Ma...

Page 6: ...ith your root password that you created in the previous step The final step is to reactivate the appliance with the that originally shipped with your system deployment ID To reactivate your appliance...

Page 7: ...ing the arrow keys on your keyboard navigate to the menu item as seen below BOOT Scroll down to the Boot order and verify or change the system Hard drive is now BOOT Option 1 In the example below the...

Page 8: ...result is a complete new PBXact system This process takes about 3 4 minutes When completed you can run the following End of Line testing and all checks should come back Passed If you have any failed...

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