18
Switching from Speakerphone Mode to Another Mode
During a Call
Speakerphone to Handset:
Pick up the handset.
Speakerphone to Headset:
Press
the
(headset) button.
Switching from Another Mode to Speakerphone Mode
During a Call
Press the
(speaker) button.
Transferring Calls
This wiki describes how to transfer a call using the
following methods:
Blind:
The caller is placed on hold while you
transfer the call to a new recipient. You do not
speak to the new recipient first.
Attended
: The caller is placed on hold while you
speak to (or attempt to speak to) the new
recipient. If the new recipient can accept the call,
you can transfer it when ready. If the new
recipient does not answer, or is otherwise
unavailable, you can return to the on-hold call in
progress and/or try to reach a different recipient.
Blind Transfer
1.
Press the
(transfer) button or
the
Transfer
soft key during a call. The caller is
placed on hold.
2.
Enter the number to transfer the call to.
3.
Press the
(transfer) button or
the
Transfer
soft key again to complete the
transfer.
Attended Transfer
1.
Press the
(transfer) button or
the
Transfer
soft key during a call. The caller is
placed on hold.
