Instructions for the installer, maintenance
technician and final user
Page 47 of 54
© SandenVendo Europe SpA
6 TROUBLESHOOTING
The following table lists the problems that may occur on our vending machines. We have
listed the possible causes together with the recommended solutions to eliminate the
problems.
Attention!
In case of failure and/or poor cooperation only contact the skilled personnel at our service
centers.
Attention!
Check the programming manual to know the meaning of the errors shown on the display.
6.1 Door Errors
Problem
Possible causes
Recommended solutions
It is difficult to close the door or it
does not close
vending machine crooked
Check that the vending machine is
level, adjust the position by
unscrewing / screwing the feet.
Condensation
Worn gasket
Check door gasket, and replace if
necessary.
LEDs do not light up
No power supply
Controllare se la macchina è
alimentata nel modo adeguato.
Harness disconnected
Check connection of LED
connectors.
Defective LEDs
Replace.
Coin Return Motor not working
Faulty harness
Check harness connections
Defective Motor
Replace
Wrong motor height
Position the coin return motor at
the correct height
SVE01 board without power supply Transformer box
Check harness connections
Check fuses
Check socket
Does not enter the programming
mode
Wiring connections of the SVE01
board
Connect harness properly.
Replace card.
Defective display
It won't turn on
Check harness connection.
Replace Display.
The vending machine is out of
order and the display does not turn
on
The fuses that protect the vending
machine from short circuit are
blown
Check the parameters of the electric
current used.
Look for the cause of the short
circuit, check the power supply
harness and the components of the
transformer box.
Replace the fuses on the
transformer box.
