100 _
troubleshooting
PROBLEM
SOLUTION
Player isn’t playing.
•
Check if the available fi le has been saved in the
memory.
•
Check if the music fi le is damaged.
•
Check if there is enough battery power.
File upload doesn’t
work.
•
Check if the USB plug is securely connected.
Reconnect if necessary.
•
Check if the memory is full.
•
Press the Reset hole.
Files or data are
missing.
•
Check if the USB plug has been disconnected
during fi le or data transmission. If this is the case, it
may cause serious damage not only to fi les/data but
also to the product. You have to be extra cautious
as Samsung is not responsible for data loss.
Abnormal play time
display during play.
•
Check if the fi le is in Variable Bit Rate (VBR) format.
Abnormal display of fi le
name.
•
Go to
<Settings>
ĺ
<Language>
ĺ
<Contents>
in the Main Menu screen and set an appropriate
language.
The product is hot.
•
Heat may be generated during recharging. This has
no effect on the product life or functions.
A message appears
while watching a video.
•
Try to download the video clip through Media Studio
again.
