troubleshooting
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troubleshooting
PROBLEMS AND SOLUTIONS
PROBLEM
SOLUTION
The washing machine will
not start
•
Make sure the door is firmly closed.
•
Make sure the washing machine is plugged in.
•
Make sure the water source faucet is turned on.
•
Make sure to press the Start/Pause button.
No water or insufficient
water supply
•
Make sure the water source faucet is turned on.
•
Make sure the water source hose is not frozen.
•
Make sure the water intake hose is not bent.
•
Make sure the filter on the water intake hose is not clogged.
Detergent remains in the
detergent drawer after the
wash program is complete
•
Make sure the washing machine is running with sufficient water
pressure.
•
Put the detergents in the inner parts of the detergent drawer(away
from the outside edges).
Washing machine vibrates
or is too noisy
•
Make sure the washing machine is set on a level surface. If the
surface is not level, adjust the washing machine feet to level the
appliance.
•
Make sure that the shipping bolts are removed.
•
Make sure the washing machine is not touching any other object.
•
Make sure the laundry load is balanced.
The washing machine does
not drain and/or spin
•
Make sure the drain hose is not squashed or bent.
•
Make sure the water hose mesh filter is not clogged.
The Door does not open
•
The door will not open when door-lock light is on.
•
The door will not open until 3 minutes after the
machine stops or the power turns off.
UNDERSTANDING ERROR MESSAGES
ERROR CODE
SOLUTION
dE
•
Close the door.
4E
•
Make sure the source water faucet is turned on.
•
Check the water pressure.
5E
•
Clean the debris filter.
•
Make sure the drainage hose is installed correctly.
UE
•
Laundry load is unbalanced; loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or
jeans, the final spin result might be unsatisfactory and an “UE” error
message will be shown in the display window.
cE/3E
•
Call after-sales service.
Before contacting After-Sales service:
1.
Try to remedy the problem (See “Troubleshooting” on this page).
2.
Restart the programme to see if the fault is repeated.
3.
If the malfunction persists, call after-sales service and describe the problem.
04
TROUBLESHOOTING
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2007-10-10 ¿ÀÈÄ 5:32:39
