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Problem
Action
Cannot add additional
detergent.
• Make sure the remaining amount of detergent and fabric softener
is not over the limit.
The washer stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press
Start/Pause (Hold to Start)
to start the
washer. For your safety, the washer will not tumble or spin unless
the door is closed.
• Before the washer starts to fill, it will make a series of clicking
noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and
the washer may start.
• Make sure the mesh filter of the water supply hose at the faucets
is not clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer
temporarily will not drain or spin. As soon as the washer regains
sufficient power, it will operate normally.
Fills with the wrong
temperature water.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure your water heater is set to supply hot water with a
minimum temperature of 120 °F (49 °C) at the tap. Also, check the
water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filters. The mesh filters
may be clogged.
• While the washer fills, the water temperature may change as the
automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washer fills, you may notice just hot and/or just
cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of the
automatic temperature control feature as the washer determines
the water temperature.
The load is wet at the end of a
cycle.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
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2021-11-04 6:44:24