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Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the suggestions.
Problem
Action
Does not start.
• Make sure the washer is plugged in.
• Make sure the door is properly closed.
• Make sure the faucets are open.
• Make sure to press or tap
Start/Pause (Hold to Start)
to start the
washer.
• Make sure
Child Lock
is not activated.
• Before the washer starts to fill, it will make a series of clicking
noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
Water supply is insufficient, or
no water is supplied.
• Fully open the faucet.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
After a cycle, detergent remains
in the detergent drawer.
• Make sure the washer is running with sufficient water pressure.
• Make sure you add liquid detergent to the liquid detergent
container. Make sure to remove the liquid detergent container if
you are using powdered detergent.
• Clean the detergent drawer.
Excessive vibrations or makes
noise.
• Make sure the washer is installed on a level, solid floor that is not
slippery. If the floor is not level, use the leveling feet to adjust the
height of the washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
• Remove the filling of the pillows and cushions, and wash only the
covers.
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2021-11-04 6:44:24
