Troubleshooting
The following are troubleshooting solutions for each problem.
Picture Issues
When the TV has trouble with the picture, these steps may help resolve the problem.
The screen is flashing or has become dark
If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable
Brightness Optimisation
,
Brightness Reduction
,
Motion Lighting
or
Contrast Enhancer
.
•
Menu
Settings
All Settings
General & Privacy
Power and Energy Saving
Brightness
Optimisation
Try Now
•
Menu
Settings
All Settings
General & Privacy
Power and Energy Saving
Brightness
Reduction
Try Now
•
Menu
Settings
All Settings
General & Privacy
Power and Energy Saving
Motion Lighting
Try Now
•
Menu
Settings
All Settings
Picture
Expert Settings
Contrast Enhancer
Try Now
Run
Picture Test
. When the tested image quality is normal, check the signal of the connected device.
•
Menu
Settings
Support
Device Care
Self Diagnosis
Picture Test
Try Now
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