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40

English

Other Information

Troubleshooting

If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.
samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues

Solutions and Explanations

Picture Quality

First of all, please perform the 

Picture Test

 and confirm that your TV is properly displaying test image. 

(go to 

MENU

 - 

Support

 - 

Self Diagnosis

 - 

Picture Test

) (p. 22)

If the test image is properly displayed, the poor picture may caused by the source or signal.

The TV image does not look as good as it 
did in the store.

•  If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component 

cables to deliver HD (high definition) picture quality.

•  Cable/Satellite subscribers: Try HD stations from the channel line up.
•  Antenna connection: Try HD stations after performing Auto programme.

 

Many HD channels are upscaled from SD(Standard Definition) contents.

•  Adjust the Cable/Set top box video output resolution to 1080i or 720p.
•  Make sure you are watching the TV at the minimum recommended distance based on the size and 

definition of the signal.

The picture is distorted: macroblock error, 
small block, dots, pixelization

•  Compression of video contents may cause picture distortion especially in fast moving pictures such 

as sports and action movies.

•  Low signal level or bad quality can cause picture distortion. This is not a TV issue.

Colour is wrong or missing.

•  If you’re using a component connection, make sure the component cables are connected to the 

correct jacks. Incorrect or loose connections may cause colour problems or a blank screen.

There is poor colour or brightness.

•  Adjust the 

Picture

 options in the TV menu. (go to 

Picture

 mode / 

Colour / Brightness / Sharpness

(p. 16)

•  Adjust 

Energy Saving

 option in the TV menu. (go to 

MENU

 - 

Picture

 - 

Eco Solution

 - 

Energy 

Saving

) (p. 16)

•  Try resetting the picture to view the default picture settings. (go to 

MENU

 - 

Picture

 - 

Picture Reset

(p. 18)

There is a dotted line on the edge of the 
screen.

•  If the picture size is set to 

Screen Fit

, change it to 

16:9

 (p. 17).

•  Change cable/set top box resolution.

The picture is black and white.

•  If you are using an AV composite input, connect the video cable (yellow) to the Green jack of 

component input 1 on the TV.

When changing channels, the picture 
freezes or is distorted or delayed.

•  If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until 

the cable box reboots. It may take up to 20 minutes.

•  Set the output resolution of the cable box to 1080i or 720p.

Sound Quality

First of all, please perform the 

Sound Test

 to confirm that your TV audio is properly operating.

(go to 

MENU

 - 

Support

 - 

Self Diagnosis

 - 

Sound Test

) (p. 22)

If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the sound is too low 
at maximum volume.

•  Please check the volume of the external device connected to your TV.

The picture is good but there is no sound.

•  Set the 

Speaker Select

 option to 

TV Speaker

 in the sound menu (p. 19).

•  If you are using an external device, make sure the audio cables are connected to the correct audio 

input jacks on the TV.

•  If you are using an external device, check the device’s audio output option (ex. you may need to 

change your cable box’s audio option to HDMI when you have a HDMI connected to your TV).

•  If you are using a DVI to HDMI cable, a separate audio cable is required.
•  If your TV has a headphone jack, make sure there is nothing plugged into it.

The speakers are making an inappropriate 
noise.

•  Check cable connections. Make sure a video cable is not connected to an audio input.
•  For antenna or cable connections, check the signal strength. Low signal level may cause sound 

distortion.

[UC4000_32]BN68-02722E-XU.indb   40

2010-03-04   오전 3:34:41

Summary of Contents for UE32C4000PW

Page 1: ...w samsung com ie U K 0845 SAMSUNG 7267864 www samsung com uk 2010 Samsung Electronics Co Ltd All rights reserved BN68 02722E 00 LED TV user manual imagine the possibilities Thank you for purchasing th...

Page 2: ...hich will affect image quality To reduce risk of this effect please follow below recommendations Avoid displaying the same TV channel for long periods Always try do display any image on full screen us...

Page 3: ...nu 18 Sound Menu 20 Setup Menu 22 Support Menu Advanced Features 24 24 Connecting to a PC 25 Media Play 31 Anynet Other Information 35 35 Analogue Channel Teletext Feature 36 Assembling the Cables 37...

Page 4: ...uick Setup Guide y y Cleaning Cloth y y Power Cord y y Blanking Bracket Screw X1 y y Holder Ring 4EA y y Holder Wire stand y y Power Cord Clamp y y Cable Tie y y Holder Wire 3EA y y Component Adapter...

Page 5: ...OSD use the Y buttons as you would use the and buttons on the remote control z Changes the channels In the OSD use the z buttons as you would use the and buttons on the remote control Power Indicator...

Page 6: ...annels Displays channel lists on the screen p 14 Displays the EPG Electronic Programme Guide p 12 Displays information on the TV screen Exits the menu Have direct access to channels Adjusts the volume...

Page 7: ...the ENTERE button Select the appropriate country If the desired country does not exist on the menu select Others 4 Selecting an antenna Press the or button then press the ENTERE button Select Air or...

Page 8: ...ce such as a DVD Blu ray player cable box STB satellite receiver supporting HDMI versions older than 1 3 is connected the TV may operate abnormally e g no screen display no sound annoying flicker abno...

Page 9: ...best picture quality the Component connection is recommended over the A V connection If the size of the cable mold part was an abnormal shape the part may not be connected to the input port properly Y...

Page 10: ...to the amplifier or DVD home theatre When the source is a digital component such as a DVD Blu ray player cable box STB Set Top Box satellite receiver and is connected to the TV via HDMI only 2 CH aud...

Page 11: ...ng information containing a telephone number the CI or CI CARD ID the Host ID and other information will be displayed in about 2 3 minutes If an error message is displayed please contact your service...

Page 12: ...The adjustment in the OSD may differ depending on the selected menu 6 ENTER E Press ENTERE to complete the configuration 7 EXIT e Press EXIT Using the INFO button Now Next guide The display identifie...

Page 13: ...the same time The c mark appears to the left of the selected channels x x Blue Sort Change the list ordered by channel name or channel number x x k Page Move to next or previous page x x T Tools Displ...

Page 14: ...annel source to memorise When selecting Cable Digital Analogue or Digital Provide a value to scan for cable channels Search Mode Full Network Quick Scans for all channels with active broadcast station...

Page 15: ...and viewed NOTE x x This function is available only when the Child Lock is set to On x x The PIN input screen appears Enter your 4 digit PIN the default of which is 0 0 0 0 Change the PIN using the C...

Page 16: ...C is in power saving mode Changing the Picture Options Advanced Settings available in Standard Movie mode You can adjust the detailed setting for the screen including colour and contrast In PC mode yo...

Page 17: ...080p mode Adjusts the Position or Size by using button x x If you use the Screen Fit function with HDMI 720p input 1 line will be cut at the top bottom left and right as in the overscan function Scree...

Page 18: ...x will appear 4 Navigate to the Settings tab on the display dialog box y y The correct size setting resolution Optimum 1920 X 1080 pixels y y If a vertical frequency option exists on your display sett...

Page 19: ...Speaker x x TV Speaker Off External Speaker On When Speaker Select is set to TV Speaker x x TV Speaker On External Speaker On If there is no video signal both speakers will be mute Additional Setting...

Page 20: ...er t Automatically shuts off the TV after a preset period of time 30 60 90 120 150 and 180 minutes To cancel Sleep Timer select Off Setting the On Off Timer Timer 1 Timer 2 Timer 3 Three different on...

Page 21: ...ondary Subtitle Language Primary Teletext Language Secondary Teletext Language Select a language which will be the default language when a channel is selected Subtitle Use this menu to set the Subtitl...

Page 22: ...video source simultaneously PIP Picture in Picture does not function in the same mode NOTE x x For PIP sound refer to the Sound Select instructions x x If you turn the TV off while watching in PIP mo...

Page 23: ...ll be automatically searched and downloaded The time required to download the software is determined by the signal status Standby Mode Upgrade A manual upgrade will be automatically performed at selec...

Page 24: ...0 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1280 x 720 1360 x 768 31 469 37 500 37 861 37 879 46 875 48 077 48 363 56 476 60 023 45 000 47 712 59 940 75 000 72 809 60 317 75 000 72 18...

Page 25: ...ded from a non free site cannot be played Digital Rights Management DRM is a technology that supports the creation of content the distribution and management of the content in an integrated and compre...

Page 26: ...VD sub or txt string based Jan 10 2010 Jan 10 2010 Jan 10 2010 Jan 10 2010 Jan 10 2010 Jan 10 2010 Jan 10 2010 Jan 10 2010 Jan 10 2010 Jan 10 2010 Movie 01 avi 1 1 Movie 01 avi SUM Movie 03 avi Movie...

Page 27: ...920x1080 24 25 30 30 AC3 MPEG LPCM AAC MPEG2 1920x1080 24 25 30 30 H 264 1920x1080 6 30 25 ts tp trp TS MPEG2 1920x1080 24 25 30 30 AC3 AAC MP3 DD HE AAC H 264 1920x1080 6 30 25 VC1 1920x1080 6 30 25...

Page 28: ...e If the sound is strange when playing MP3 files adjust the Equalizer in the Sound menu An over modulated MP3 file may cause a sound problem Photos Viewing a Photo or Slide Show 1 Press the or button...

Page 29: ...older Title It sorts and displays the file title in Symbol Number Alphabet Special order Preference It sorts and displays the file by preference You can change the file preference in the file list sec...

Page 30: ...w Zoom You can zoom into images in full screen mode Rotate You can rotate images in full screen mode Information You can see detailed information about the played file Settings Using the Setup Menu Co...

Page 31: ...TV and the Digital Audio Input on the Home Theatre x x When following the connection above the Optical jack only outputs 2 channel audio You will only hear sound from the Home Theatre s Front Left and...

Page 32: ...g Up Anynet Setup Anynet HDMI CEC Off On To use the Anynet Function Anynet HDMI CEC must be set to On When the Anynet HDMI CEC function is disabled all the Anynet related operations are deactivated Au...

Page 33: ...ening through a Receiver You can listen to sound through a receiver i e Home Theatre instead of the TV Speaker 1 Select Receiver and set to On 2 Press the EXIT button to exit If your receiver supports...

Page 34: ...he TV remote control and select a device other than Anynet devices Press P and PRE CH to change the TV mode Note that the channel button operates only when a tuner embedded Anynet device is not connec...

Page 35: ...cs on a Teletext page are colour coded and can be selected by pressing the coloured buttons Press the colour corresponding to the topic of your choice A new colour coded page is displayed Items can be...

Page 36: ...les in the Cable Tie so that the cables are not visible through the transparent stand 1 2 3 1 2 3 Wall Mount Type Do not pull the cables too hard when arranging them This may cause damage to the produ...

Page 37: ...ng the Wall Mount Kit The wall mount kit sold separately allows you to mount the TV on the wall For detailed information on installing the wall mount see the instructions provided with the wall mount...

Page 38: ...w the product installation instructions x x Do not mount the TV at more than a 15 degree tilt Product Family inches VESA Spec A B Standard Screw Quantity LED TV Ultra Slim 19 22 75 X 75 M4 4 23 29 200...

Page 39: ...tionally 2 Remove the screws from the back centre of the TV put the screws into the clamps and then fasten the screws onto the TV again Screws may not be supplied with the product In this case please...

Page 40: ...p 16 Adjust Energy Saving option in the TV menu go to MENU Picture Eco Solution Energy Saving p 16 Try resetting the picture to view the default picture settings go to MENU Picture Picture Reset p 18...

Page 41: ...can cause picture distortion This is not a TV issue PC Connection A Mode Not Supported message appears Set your PC s output resolution and frequency so they matche the resolutions supported by the TV...

Page 42: ...ween the rubber cushion pads on the base stand and the top finish of some furniture To prevent this use felt pads on any surface of the TV that comes in direct contact with furniture This TFT LED pane...

Page 43: ...headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal pl...

Page 44: ...atre 10 I Installation Space 2 L Language 21 Licence 42 Lock 15 M Media Play 25 Melody 22 Menu Transparency 22 Music 28 N Navigate 12 Now Next guide 12 O Optimal resolution 24 P Photos 28 Picture Size...

Page 45: ...nd adaptors and the point where they exit from the appliance y y To protect this apparatus from a lightning storm or when it is left unattended and unused for long periods of time unplug it from the w...

Page 46: ...ed Kingdom This Samsung product is warranted for a period of twelve 12 months from the original date of purchase against defective materials and workmanship In the event that warranty service is requi...

Page 47: ...This page is intentionally left blank UC4000_32 BN68 02722E XU indb 47 2010 03 04 3 34 45...

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