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My File Won't Play
When files aren't playing, this may help resolve the problem.
The problem
Try this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but you might
experience problems with high-bitrate files.
I Want to Reset the TV
Initialise the settings to factory defaults.
Reset
Path
Description
Reset Settings
Settings
Support
Self Diagnosis
Reset
Resets
Picture
,
Sound
,
Broadcasting
, and all other settings, except
for the network settings, to the default settings.
Reset Smart Hub
Settings
Support
Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart Hub
applications.
Reset Picture
Settings
Picture
Expert Settings
Reset Picture
Resets current picture settings.
Reset Sound
Settings
Sound
Expert Settings
Reset
Sound
Resets current sound settings.
