English - 22
English - 23
English - 23
What is Remote Support?
Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
•
Diagnose
your TV
•
Adjust
your TV settings
•
Perform a factory reset
for your TV
•
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call the Samsung Contact Centre
and
ask for remote support.
2. Open the menu
on your TV and go to the
Support section
.
3.
Select Remote Management and
Provide
the Pin#
to the agent.
4.
The agent will then
access your TV
.
That's it!
[UD105S9W-RU]BN68-06528D-02L04.indb 22
2014-08-28 2:23:16
