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Troubleshooting
If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the
call centre listed on the back cover of this manual.
Issues
Solutions and Explanations
The TV won’t turn on.
Make sure the AC power cord is securely plugged into
the wall outlet and the TV.
Make sure the wall outlet is working.
Try pressing the
P
button on the TV to make sure the
problem is not the remote. If the TV turns on, refer to the
“Remote control does not work” item below.
There is no picture/video.
Check the cable connections. Remove and reconnect
all cables connected to the TV and external devices.
Set the video outputs of your external devices (Cable/
Sat Box, DVD, Blu-ray etc) to match the TV's input
connections. For example, if the output of an external
device is HDMI, it should be connected to an HDMI
input on the TV.
Make sure your connected devices are powered on.
Be sure to select the correct input source.
Reboot the connected device by unplugging it, and
then reconnecting the device’s power cable.
Issues
Solutions and Explanations
The remote control does not
work.
Replace the remote control batteries. Make sure the
batteries are installed with their polarities (+/–) in the
correct direction.
Clean the sensor’s transmission window on the
remote.
Try pointing the remote directly at the TV from 1.5 ~
1.8 m away.
The remote control of the cable/
set top box doesn’t turn the TV
on or off or adjust the volume.
Programme the Cable/Set remote control to operate
the TV. Refer to the Cable/Set-Top-Box user manual
for the SAMSUNG TV code.
- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated
technology to produce. There may, however be a few bright or dark pixels. These pixels
will have no impact on the performance of the product.
- To keep your TV running optimally upgrade to the latest firmware on the Samsung website
via the USB device USB (Samsung.com > Support > Downloads).
- Some of the pictures and functions above are available for specific models only.
[UD105S9W-RU]BN68-06528D-02L04.indb 20
2014-08-28 2:23:15
