Samsung SU67 Series Page 16 User Manual Download

Page: 16 / 16

Code No. DJ68-00503A REV(0.1)

troubleshooting

This Vacuum cleaner is approved the following.
Electromagnetic Compatibility Directive : 2004/108/EEC
Low Voltage Directive : 2006/95/EC

Check this list of possible problems and solutions before bringing your vacuum to a service
center.

PROBLEM

POSSIBLE SOLUTION

Vacuum cleaner won’t run

• Power cord not plugged in

• Check electrical plug

• Blown fuse/tripped breaker in home

• Check/Replace fuse or reset breaker.

Vacuum cleaner and tools won’t pick up dirt

• Incorrect Height Adjustment

• Set carpet height adjust lever to appropriate setting for

carpet being cleaned - Pg.8

• Hose not attached to suction opening

• Firmly push Hose wand onto the suction opening.

• Twist Snap Hose not securely attached

• Make sure Twist Snap Hose is snapped into locked

position.

• Crack or hole in Hose

• Check Hose and replace if needed.

• Broken or worn Drive Belt

• Replace Drive Belt, see Pg 12

• Brush Drum bristles worn

• Replace Brush

• Brush Drum jammed

• Remove brush and clean debris from brush ends

• Clog in vacuum

• Clear clog, see Pg 10, 11

• Dust Bin full

• Empty Dust Bin

• Dust Bin not installed properly

• Position correctly and lock in place

• Filters are dirty

• Check Pre-motor and Exhaust Filter

• Mini Turbo Brush is clogged or debris is wrapped around

the brush roll

• Maintaining Mini Turbo Brush, see Pg.14

• Petz Turbo Brush is clogged or debris is wrapped

around the brush roll

• Maintaining Petz Turbo Brush, see Pg.15

Visible dirt escaping from cleaner

• Dust Bin full

• Empty Dust Bin

• Filters missing or installed incorrectly

• Check Pre-motor and Exhaust Filter for correct

installation.

• Dust Bin installed incorrectly

• Pull out and re-attach Dust Bin correctly

COUNTRY

CALL

OR VISIT US ONLINE AT

U.K

0845 SAMSUNG (7267864)

www.samsung.com/uk

SOUTH AFRICA

0860 7267864 (SAMSUNG)

www.samsung.com/za

If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.

Summary of Contents for SU67 Series

Page 1: ...operating this unit please read the instructions carefully For indoor use only English imagine the possibilities Thank you for purchasing a Samsung product To receive a more complete service please register your product at www samsung com register ...

Page 2: ...ck up flammable or combustible materials such as gasoline or fine wood fine wood sandings or use in areas where they may be present Store your vacuum cleaner indoors in a cool and dry area Avoid picking up hard sharp objects with the cleaner They may damage the cleaner Always turn off this appliance before connecting or disconnecting the hose removing the bottom plate for maintenance Use only on d...

Page 3: ...teristics of your vacuum cleaner may differ slightly from those described in this manual SAFETY INFORMATION WARNING Indicates that a danger of death or serious injury exists CAUTION Indicates that a risk of personal injury or material damage exists The Brush Drum will continue to rotate while you use your vacuum for above floor cleaning To prevent carpet damage do not lean on the vacuum or let the...

Page 4: ...08 Handle Positions 08 Height Adjustment 08 Petz Plus Dual Brush System 09 Cleaning Tools 09 Carrying Handle Dust Bin Handle MAINTENANCE 10 10 Empty Dust Bin 11 Cleaning the Pre Motor Filter 11 Cleaning the Exhaust Filter 12 Check Brush Drum and Drive Belt 12 Replace Brush Drum and Drive Belt 13 Picker Drum Maintenance 14 Mini Turbo Brush 15 Petz Turbo Brush TROUBLESHOOTING 16 ...

Page 5: ... and children PRODUCT VIEW Handle Option Petz Turbo Brush Carrying Handle Dust Bin Handle Cyclone Cap Cord Rewind Button Vacuum Hose Combination Dust Brush Upholstery Tool Accessory Holder Cord Clip Hose Clip Power Cord Power Switch Extended Wand Crevice Tool Hose Wand Hose Wand Base Handle Release Pedal Picker Drum Brush Drum Petz Plus Dual Brush System Dust Bin Height Adjustment Knob Exhaust Fil...

Page 6: ...l not operate properly unless the hose wand is firmly attached 3 Snap the hose into the hose clip on the back of the vacuum handle 4 Attach the accessory holder by lining up the tab on the base with the corresponding notch on the back of the vacuum and insert a 16mm screw provided from the bag with an accessory holder into the existing hole Tighten securely with a screwdriver 5 Slide the extension...

Page 7: ...rd rewind button lightly with your toe And then place the plug into the guide hole on the body as shown 3 CORD CLIP Place the power cord into the cord clip on the body as shown This helps keep the power cord out from under the vacuum cleaner nozzle 4 PLUG IN Plug the polarized power cord into a 240 Volt outlet located near the floor When removing the plug from the electrical outlet grasp the plug ...

Page 8: ...dle release pedal once Position used for most household floor cleaning tasks 3 Low Cleaning With the vacuum in normal cleaning position press handle release pedal again Use for reaching under low furniture such as tables chairs or beds operating the cleaner For optimal cleaning performance adjust to the lowest practical setting If your cleaner is difficult to push adjust to the next higher setting...

Page 9: ...ush action for small areas such as stairs and upholstery Combination Dust Brush Uphoistery Tool Extension Wand Crevice Tool Carrying Handle Dust Bin Handle Mini Turbo Brush Select Models Only Petz Turbo Brush Select Models Only This tool has rubber comb to trap pet hair Press gently down and pull towards you in a raking motion Too much pressure will cause the brush to stop rotating The Petz Turbo ...

Page 10: ...dy push the dust bin release button 3 Turn cyclone cap to left and pull out to remove Clean debris from cyclone chamber Replace cyclone cap 5 Replace dust bin into vacuum cleaner Make sure bin base is securely fitted to body grille as shown 2 Hold dust bin over waste receptacle and push the thumb button to release contents 4 After cleaning out cyclone ensure that cyclone cap is properly inserted a...

Page 11: ...h the Dust Bin If the Pre Motor Filters become dirty remove and clean filters according to following instruction 1 Unplug the Vacuum Cleaner from electrical outlet 2 The Exhaust Filter assists in the filtration process to return clean air to the room It is located in the Exhaust Filter Case on the front of the cleaner If the Exhaust Filter becomes dirty remove and clean filter 1 Unplug the Vacuum ...

Page 12: ...s 7 Check Drive Belt carefully for wear cuts or stressed areas 8 Check Air Passageway for obstructions Remove debris from this area 1 Unplug cleaner from electrical outlet 2 With Brush Drum removed from vacuum cleaner Step 1 4 of Check Brush Drum and Drive Belt grasp old Drive Belt and remove from Motor Shaft Discard old Drive Belt 3 Place new Belt over Motor Shaft and stretch other end over Brush...

Page 13: ...r Drum at both ends and lift 5 Clean strings hair and other debris from Picker Drum paying particular attention to Drum ends 6 Replace the cleaned Picker Drum down into both end slots as shown 7 Reposition Brush Cover and screw or snap back into place Check to be sure all screws or latches are secured To reduce the risk of injury from moving parts turn off vacuum cleaner and disconnect Power Plug ...

Page 14: ...move bottom plate by sliding switch to unlock position See figure in To Replace Brushroll instructions 3 Loop one end of new belt around shaft of pulley 4 Loop other end of belt around designated area for it on brushroll Insert brushroll into slots in nozzle housing See figure in To Replace Brushroll instructions 5 Fit Mini Turbo Brush back together as described in To Replace Brushroll instruction...

Page 15: ...om the brushroll remove the brushroll from the drive belt and clean debris 4 Reposition the drive belt on the brushroll Place ends of brushroll in slots on sides Reposition faceplate and secure with two screws The Petz Turbo Brush should be checked regularly for clogs or debris wrapping around the brush This tool is designed to remove pet hair from upholstered or carpeted surfaces It should not be...

Page 16: ...or worn Drive Belt Replace Drive Belt see Pg 12 Brush Drum bristles worn Replace Brush Brush Drum jammed Remove brush and clean debris from brush ends Clog in vacuum Clear clog see Pg 10 11 Dust Bin full Empty Dust Bin Dust Bin not installed properly Position correctly and lock in place Filters are dirty Check Pre motor and Exhaust Filter Mini Turbo Brush is clogged or debris is wrapped around the...

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