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Check this list of possible problems and solutions before bringing your vacuum to a service center.
Problem: Cleaner won’t run
Possible Cause
Possible Solution
·
Not firmly plugged in
·
Plug unit in firmly
·
No voltage in wall plug
·
Check fuse or breaker
·
Blown fuse or tripped breaker
·
Replace fuse or reset breaker
·
Filters blocked or dirty
·
Clean filters as per manual instructions
Problem : Poor job of dirt pickup
Possible Cause
Possible Solution
·
Full or clogged Dirt Cup
·
Empty the Dirt Cup and check for blockages.
·
Broken or worn belt
·
Replace belt.
·
Clogged hose or nozzle
·
Clean hose or nozzle area.
·
Hole in hose
·
Replace hose.
·
Dirt Cup improperly installed
·
Properly install the Dirt Cup
·
Incorrect carpet height setting
·
Rotate nozzle control knob to lower setting
·
Clogs in air flow passage
·
Clear clogs/clean filters as per manual instructions
Possible Cause
Possible Solution
·
Dirt Cup improperly installed
·
Re-install the Dirt Cup.
Problem : Dust escapes the Dirt Cup
Possible Cause
Possible Solution
·
Strange sound like rushing air
·
Check for clogs in hose, nozzle area and or
filters, clear or claen any clogs or blockages
as per manual instructions
Problem : Abnormal sound
Possible Cause
Possible Solution
·
Incorrect carpet height setting
·
Rotate nozzle control knob to lower setting
Problem : Cleaner hard to push
This Vacuum cleaner is approved the following.
Electromagnetic Compatibility directive: 2004/108/EEC
low Voltage directive: 2006/95/EC
If you have any comments or questions regarding a Samsung products,
contact the SAMSUNg customer care center.
0330-SAMSUNG (726-7864)
0860 7267864 (SAMSUNG)
Customer Care Center
☎
U.K
SOUTh AFRICA
Country
www.samsung.com
www.samsung.com
Web Site
Troubleshooting
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