Appendix
62
Your device freezes or encounters an error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the Galaxy Fit
If your Galaxy Fit freezes or hangs, you may need to stop using some features or turn off the
Galaxy Fit and turn it on again.
Forcing restart
If your Galaxy Fit is frozen and unresponsive, press and hold the Side key for more than
7 seconds to restart it.
Resetting the Galaxy Fit
If the method above do not solve your problem, perform a factory data reset.
Launch the
Galaxy Wearable
app on your mobile device and tap
Home
→
About band
→
Reset band
. Before performing the factory data reset, remember to make backup copies of
all important data stored in the Galaxy Fit. Back up data from Galaxy Fit through the Galaxy
Wearable app or Samsung cloud.
Another Bluetooth device cannot locate your Galaxy Fit
•
Reset your Galaxy Fit and try again.
•
Ensure that your Galaxy Fit and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre.
