Samsung SM-G928R4 User Manual Download Page 46

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Basics

Emergency mode

Emergency mode changes the screen to grey tones to reduce battery consumption. Some
apps and functions will be restricted.

Activating emergency mode

Press and hold the Power key, and then tap

Emergency mode

Add more apps to use.

Make an emergency call.

Remaining battery power and

usage time left

Turn on the flash.

Make a call.

Send your current location

information in a message.

Browse the Internet.

Access additional options.

Sound alarms.

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Deactivating emergency mode

To deactivate emergency mode, tap

MORE

→

Disable Emergency mode

. Alternatively, press

and hold the Power key, and then tap

Emergency mode

→

DISABLE

DRAFT, not FINAL

DRAFT

Summary of Contents for SM-G928R4

Page 1: ...www samsung com User s Manual English EU 01 2015 Rev 1 0 a an a an a na and a d d a n a a and a n na d a and a a a d d n SM G928R4 D R A F T n o t F I N A L DRAFT ...

Page 2: ...s 47 Introduction 47 Wi Fi 49 Bluetooth 51 Tethering and Mobile hotspot 52 Flight mode 52 Data usage 53 Mobile networks 53 More 58 Sound and notification 58 Display 59 Motions gestures 59 Applications 60 Wallpaper 60 Themes 60 Lock screen security 65 Privacy safety 68 Easy mode 68 Accessibility 69 Accounts 70 Backup and reset 70 Language and input 71 Battery 71 Storage 72 Date and time 72 User man...

Page 3: ...er 102 S Health 105 SVoice 106 Music 107 Video 107 Voice Recorder 110 My Files 110 Memo 111 Clock 112 Calculator 113 Google apps 115 Microsoft apps Appendix 116 Accessibility 131 Troubleshooting 136 Removing the battery non removable type D R A F T n o t F I N A L DRAFT ...

Page 4: ...er purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi feature Default apps that come with the device are subject to updates and...

Page 5: ...plied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device befo...

Page 6: ...era Speaker Power key Touchscreen Recents key Headset jack Home key Fingerprint recognition sensor LED indicator Proximity Light sensor SIM card tray Main antenna Infrared port Flash Volume key NFC antenna Wireless charging coil Rear camera Microphone GPS antenna D R A F T n o t F I N A L DRAFT ...

Page 7: ...ouchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Tap and hold to launch the split screen view Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap...

Page 8: ... not be available depending on the service provider For more information about service availability contact your service provider 1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the SIM card tray gently from the SIM card tray slot D R A F T n o t F I N A L DRAFT ...

Page 9: ...oured contacts facing downwards Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 4 Insert the SIM card tray back into the SIM card tray slot D R A F T n o t F I N A L DRAFT ...

Page 10: ... ejection pin into the hole on the SIM card tray to loosen the tray 2 Pull out the SIM card tray gently from the SIM card tray slot 3 Remove the SIM or USIM card 4 Insert the SIM card tray back into the SIM card tray slot D R A F T n o t F I N A L DRAFT ...

Page 11: ... is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the USB powe...

Page 12: ... disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while chargi...

Page 13: ...tive fast charging or Quick Charge 2 0 Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen You cannot use the fast charging feature when the screen is turned on Turn off the screen to increase the charging speed You cannot use the built in f...

Page 14: ... there are foreign materials between the device and the wireless charging pad the device may not charge properly If you use the wireless charging pad in areas with weak signals you may lose reception Power saving mode Save the battery power by limiting the device s functions On the Home screen tap Apps Settings Battery Power saving mode and then tap the switch to activate it To automatically activ...

Page 15: ... time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Turning the device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press a...

Page 16: ...ot recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on screen button or t...

Page 17: ...the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return D R A F T n o t F I N A L DRAFT ...

Page 18: ...the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out D R A F T n o t F I N A L DRAFT ...

Page 19: ... of the device s features It displays widgets shortcuts to apps and more To view other panels swipe to the left or right or tap one of the screen indicators at the bottom of the screen A widget An app A folder Screen indicators Favourite apps Apps screen icon D R A F T n o t F I N A L DRAFT ...

Page 20: ...lpapers Change the wallpaper settings for the Home screen and the locked screen Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Screen grid Cha...

Page 21: ...board Briefing panel Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home screen To add widgets tap and hold an empty area on the Home screen tap Widgets tap and hold a widget and then drag it to the Home screen Moving and removing an item Tap and hold an item on the Home screen and then drag it to a new location To move the item to another panel drag it t...

Page 22: ...e folder colour tap To add more apps to the folder tap and hold another app and then drag it to the folder Managing panels On the Home screen tap and hold an empty area to add move or remove a panel To add a panel swipe to the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove a...

Page 23: ... bottom of the screen Moving items On the Apps screen tap EDIT Tap and hold an item and drag it to a new location To move the item to another panel drag it to the side of the screen Creating folders 1 On the Apps screen tap EDIT 2 Tap and hold an app and then drag it over another app 3 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be create...

Page 24: ...appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated GPS activated...

Page 25: ...cified period To unlock the screen press the Power key or the Home key and swipe in any direction You can change the way that you lock the screen to prevent others from accessing your personal information On the Apps screen tap Settings Lock screen security Screen lock type and then select a screen lock method The device requires an unlock code whenever unlocking it If the unlock code is forgotten...

Page 26: ...paper to change automatically based on your settings your location and weather and your interests 1 On the Home screen tap and hold an empty area and then tap Wallpapers Alternatively on the Apps screen tap Settings Wallpaper 2 Tap Lock screen 3 Select a wallpaper option From Gallery Select images from Gallery The device will display the images on the locked screen at the interval you set Live wea...

Page 27: ...swipe upwards on the screen You can use the following functions on the notification panel Launch Settings Launch S Finder Tap a notification and perform various actions Clear all notifications Adjust the brightness Rearrange quick setting buttons Activate or deactivate options Tap and hold a button to view more detailed settings Launch Quick Connect Rearranging quick setting buttons To rearrange q...

Page 28: ... select categories Quick Connect Automatically search for nearby devices and quickly connect to them When connecting to a device that does not support the Quick connect feature ensure thatWi Fi Direct or the Bluetooth feature is activated Connection methods may vary depending on the type of connected devices or the shared content Connecting to other devices 1 Open the notification panel and tap Qu...

Page 29: ...in the list search for the device Tap REFRESH and select the device from the list of detected devices Deactivating the Quick connect feature To deactivate the Quick connect feature tap Sharing content Share content with the connected devices 1 Open the notification panel and tap Quick Connect 2 Select a device from the list of detected devices 3 Tap Send content and select a media category 4 Follo...

Page 30: ...tap it twice Change the keyboard settings Enter a space Changing the input language Tap Select input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap select a language under Input languages and then select a keyboard layout to use On 3x4 k...

Page 31: ...on that was used Enter text by voice Change the language Open the keyboard Start or pause entering text by voice Add an item from the clipboard Enter emoticons Switch to the floating keyboard You can move the keyboard to another location by dragging the tab Switch to the standard keyboard Change the keyboard settings D R A F T n o t F I N A L DRAFT ...

Page 32: ...eatures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the...

Page 33: ...he screen Refer to Motions gestures for more information It is not possible to capture a screenshot while using some apps and features Opening apps On the Home screen or the Apps screen select an app icon to open it To open an app from the list of recently used apps tap and select a recent app window Closing an app Tap and drag a recent app window to the left or right to close it To close all runn...

Page 34: ...ti window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view D R A F T n o t F I N A L DRAFT ...

Page 35: ...recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 Select another app to launch You can also launch the split screen view by tapping and holding D R A F T n o t F I N A L DRAFT ...

Page 36: ...o access the following options Switch locations between app windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature Minimise the window Maximise the window Close the app D R A F T n o t F I N A L DRAFT ...

Page 37: ... size of the windows Pop up view 1 On the Apps screen launch an app to use in the pop up view 2 Drag down diagonally from either end of the top edge The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Drag and drop content D R A F T n o t F I N A L DRAFT ...

Page 38: ... and hold the circle between the app windows The selected app will launch in the pop up view Device and data management Transferring data from your previous device Using a backup account You can transfer backup data from your previous device to your new device using your Google or Samsung account Using a Google account 1 Tap Settings on the Apps screen 2 Tap Backup and reset and tap the Back up my...

Page 39: ...sing a Samsung account open the Apps screen and tap Settings Backup and reset Restore Current data will be deleted from the device to restore the selected items Using Samsung Smart Switch You can transfer data from a previous device to your new device via Samsung Smart Switch The following versions of Samsung Smart Switch are available Mobile version Smart Switch Mobile Transfer data between mobil...

Page 40: ...does not appear on the screen you can download the app from GALAXY Apps or Play Store 2 On your previous device download and install Smart Switch from GALAXY Apps or Play Store 3 Launch Smart Switch Mobile on both devices 4 On your previous device tap ANDROIDTO GALAXY 5 On your previous device tap SEND CONTENT Then on your new device tap RECEIVE CONTENT The devices will automatically connect 6 On ...

Page 41: ...tch to download Smart Switch 2 On the computer launch Smart Switch 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device To select data to back up tap Settings Back up and then select data 5 Disconnect your previous device from the computer Then connect your new device to the computer using the USB cab...

Page 42: ...tification panel and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating over the air The device can be directly updated to the latest software b...

Page 43: ...ice is updating While updating the device do not connect other media devices to the computer Doing so may interfere with the update process Before updating disconnect all other media devices from the computer Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored on the device Refer to Using a Google ac...

Page 44: ... notification panel and tap Quick Connect 3 Select theTV and tap RegisterTV Sharing screen You can mirror your device s screen on aTV or vice versa This feature is compatible with Samsung s 2015 SmartTV 5500 Series or higher Mirroring your device screen to aTV When your device recognises the registeredTV while you are watching a video the icon will appear on the device Tap the icon to stream the v...

Page 45: ... turns on automatically according to the preset time set on your device and displays the time weather and your schedule information on the screen To use this feature your device and theTV must be connected to the same access point This feature is compatible with Samsung s 2015 SmartTV 5500 Series or higher 1 Open the notification panel and tap Quick Connect The registeredTV will appear on the list...

Page 46: ...me left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap MORE Disable Emergency mode...

Page 47: ...i Fi network Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Your device uses a non harmonised frequency and is intended for use in all European countries TheWLAN can be operated in the EU without restriction indoors but cannot be operated outdoors Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi Fi and then t...

Page 48: ...u want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct connections request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 ...

Page 49: ...ived via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies o...

Page 50: ...reen is open 3 Accept the Bluetooth connection request on your device to confirm The devices will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another devic...

Page 51: ...es when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a co...

Page 52: ...k services On the Settings screen tap Flight mode Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Data usage Mobile data Set the device to use data connections on any mobile network Set mobile data limit Set a limit for mobile data usage To change the monthly reset date for the monitoring period tap Change cycle Limiting data...

Page 53: ... NFC for more information Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information MirrorLink Use the MirrorLink feature to control your device s MirrorLink apps on the vehicle s head unit monitor Refer to MirrorLink for more information Download booster Set the device to...

Page 54: ...g the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags If you insert a SIM or USIM card that has a payment feature you can use the device to make payments conveniently 1 On the Settings screen tap More NFC and then tap the switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The informati...

Page 55: ...app tap Tap and pay and select an app The payment services list may not include all available payment apps Sending data Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap More NFC and then tap the switch to activate it 2 Tap Android Beam and tap the switch to activate it 3 Select an item and touch the other device s NFC antenna to...

Page 56: ...stall it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device To add printers manually tap MORE Add printer ADD PRINTER To change print settings tap MORE Printing settings Printing content While viewing content such as images or documents tap Share Print and then select a printer MirrorLink Connec...

Page 57: ...imultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap More Download booster This feature may not be supported by some devices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn off If network signals are unstab...

Page 58: ...tification Change the notification settings for each app LED indicators Set the device to turn on the notification light when you have missed calls messages or notifications Display Change the display settings On the Settings screen tap Display Brightness Adjust the brightness of the display Font Change the font size and type Screen timeout Set the length of time the device waits before turning of...

Page 59: ...y not work if the screen is turned on or the device is not on a flat surface Mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You can view the captured images in Gallery It is not possible to capture a screens...

Page 60: ...locked screen Unlock effect Select an effect that you see when you unlock the screen Fingerprint Register your fingerprint to the device to secure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information Anti malware Scan for and remove malware from the device You can also activate the real time scanning feature to block phishing attacks and malicious web...

Page 61: ...d necklaces The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction Remove the screen protector to improve fingerprint sensitivity Ensure that the fingerprint recognition area and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or th...

Page 62: ...action using the same finger until the fingerprint is registered 4 When a screen appears requesting to register a backup password enter the backup password and then tap CONTINUE 5 Enter the backup password again to verify it and then tap OK You can use the backup password instead of scanning your fingerprints 6 When a fingerprint lock pop up window appears tap OK You can use your fingerprints to u...

Page 63: ...ity Fingerprint 2 Scan a registered fingerprint or tap and enter the backup password 3 Tap Change backup password 4 Enter a new password and tap CONTINUE 5 Enter the password again and tap OK Verifying the Samsung account password Use fingerprints to verify your Samsung account password You can use a fingerprint instead of entering your password for example when you purchase content from GALAXY Ap...

Page 64: ...nts and tap REMEMBER You can use your fingerprint to verify your account and password to sign in to the webpage Using fingerprints for purchases via PayPal You can make purchases by scanning your fingerprints This feature may not be available depending on the region or service provider 1 On the Settings screen tap Lock screen security Fingerprint 2 Scan a registered fingerprint or tap and enter th...

Page 65: ...ipients Refer to Send SOS messages for more information Private mode Hide personal content in your device to prevent others from accessing it In private mode you can hide items in Gallery Video Music Voice Recorder My Files and Internet Activating private mode 1 On the Settings screen tap Privacy safety Private mode and then tap the switch to activate it If you are activating private mode for the ...

Page 66: ...vate mode is activated 1 On the Settings screen tap Privacy safety Private mode and then tap the switch to activate it 2 Follow the on screen instructions to enter the preset private mode access code 3 On the Apps screen tap My Files Private All items moved in private mode appear on the screen Unhiding content 1 In the private folder tap and hold an item and then tick items to unhide 2 Tap MORE Re...

Page 67: ... three times The device sends messages to your primary contacts The messages include your location information 1 On the Settings screen tap Privacy safety Send SOS messages and then tap the switch to activate it 2 Follow the on screen instructions to add primary contacts if you have not already done so To send help messages with audio recordings or photos tap the Attach audio recording or Attach p...

Page 68: ... Home screen and tap Settings Easy mode Standard mode DONE Managing shortcuts To add a shortcut to an app to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home screen tap EDIT and select an app or contact with Accessibility Configure various settings to improve accessibility to...

Page 69: ...sync Removing accounts On the Settings screen tap Accounts select an account name select the account to remove and then tap MORE Remove account Registering Samsung accounts You need a Samsung account when using some Samsung apps You can back up or restore data saved in the device to your Samsung account Register your Samsung account to the device to conveniently use Samsung services 1 On the Setti...

Page 70: ...m the Google server when apps are reinstalled Factory data reset Reset settings to the factory default values and delete all data Language and input Change the settings for text input Some options may not be available depending on the selected language On the Settings screen tap Language and input Language Select a display language for all menus and apps Default Select a default keyboard type for ...

Page 71: ... Ultra power saving mode for more information The estimated maximum standby time shows the time remaining before the battery power runs out if the device is not used Standby time may vary depending on your device settings and operating conditions Abnormal battery usage View a list of apps that are consuming an excessive amount of battery power Storage View memory information for your device On the...

Page 72: ...eceive time zone information from the network when you move across time zones Set date Set the current date manually Set time Set the current time manually Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format Select date format Select a date format User manual View help information to learn how to use the device and apps or configure important settings On the S...

Page 73: ...s apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap to search for a keyword Select an app to view information about it To download free apps tap INSTALL To purchase and download apps...

Page 74: ...SABLE or UNINSTALL Disabling apps Disable selected default apps that cannot be uninstalled from the device Uninstalling apps Uninstall downloaded apps Enabling apps On the Apps screen tap Settings Applications Application manager scroll to DISABLED select an app and then tap ENABLE Phone Introduction Make or answer voice and video calls Making calls 1 Tap Phone on the Apps screen 2 Enter a phone n...

Page 75: ... screen On the locked screen drag outside the large circle Making calls from call logs or contacts list Tap LOGS or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then ta...

Page 76: ...tus bar Open the notification panel to view the list of missed calls Alternatively on the Apps screen tap Phone LOGS to view missed calls Options during calls During a voice call The following actions are available Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone Whe...

Page 77: ... Switch between the front and rear cameras End the current call Turn off the microphone so that the other party cannot hear you Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating contacts manually 1 Tap Contacts on the Apps screen 2 Tap and select a storage location 3 Enter contact information Add an image Add or delete a contact field 4 Tap SAVE D ...

Page 78: ... to your device On the Apps screen tap Contacts MORE Settings Import Export contacts IMPORT and select an import option Searching for contacts On the Apps screen tap Contacts Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap the search field at the top of the contacts lis...

Page 79: ...ncur additional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Access additional options Enter a message Select contacts from the contacts list Enter emoticons Enter recipients Attach files Send the message 4 Tap SEND to send the message D R A F T n o t F I N A L DRAFT ...

Page 80: ...g 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently 1 Tap Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go D R A F T n o t F I N A L DRAFT ...

Page 81: ...mail accounts 1 Tap Email on the Apps screen Set up an email account when opening Email for the first time 2 Enter the email address and password and then tap NEXT To manually register a company email account tap MANUAL SETUP 3 Follow the on screen instructions to complete the setup To set up another email account tap MORE Settings Add account If you have more than one email accounts you can set o...

Page 82: ... using various modes and settings Basic shooting You can take photos or record videos View your photos and videos in Gallery Tap Camera on the Apps screen Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy...

Page 83: ...ar cameras Shooting modes Preview thumbnail Current mode On the preview screen swipe to the right to access the list of shooting modes Or swipe to the left to view photos and videos you have captured The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is clean Otherwise the device may not w...

Page 84: ...me key twice To automatically take a photo after quick launching Camera open the preview screen and tap Quick open Quick shot and open Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated HDR Rich tone Take photos with rich colours and reproduce details even in bright and dark areas To activa...

Page 85: ...ate it 2 Tap to return to the preview screen 3 Tap the subject you want to track 4 Tap to take a photo or tap to record a video Tracking a subject may fail in the following conditions The subject is too big or too small The subject moves excessively The subject is backlit or you are shooting in a dark place Colours or patterns on the subject and the background are the same The subject includes hor...

Page 86: ...cus To switch to auto focus mode drag the adjustment bar towards AUTO Select an appropriate white balance so images have a true to life colour range Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Change the exposure valu...

Page 87: ...an appropriate exposure You can separate the exposure and focus areas and select the exposure level you want for the subject 1 On the preview screen tap and hold the area to focus The AF AE frame will appear on the focus area 2 Tap and hold the AF AE frame and drag it to the exposure area The exposure area will be separated from the focus area D R A F T n o t F I N A L DRAFT ...

Page 88: ...ke the subject and its background stand out 6 Tap SAVE It is recommended that you position subjects within 50 cm of the device Position the subject that you want to focus on close to the device When taking photos ensure there is sufficient distance between the subject and the background The distance should be more than three times the distance between the device and the subject The quality of phot...

Page 89: ...pty sky or a plain wall Slow motion mode Record a video in this mode to play it in slow motion On the preview screen tap MODE Slow motion and then record a video Viewing the slow motion video After recording a video in slow motion mode you can set the device to play the video in slow motion 1 On the preview screen tap the preview thumbnail 2 Tap The video will start playing with a randomly set slo...

Page 90: ...change the playback speed tap a slow motion section and tap Speed 6 Tap to preview the video 7 Tap EXPORT to save the video Fast motion mode Record a video in this mode to play it in fast motion On the preview screen tap MODE Fast motion and then record a video Viewing the fast motion video After recording a video in fast motion mode you can set the device to play the video in fast motion 1 On the...

Page 91: ... motion To set a fast motion section more precisely tap and hold or and then drag your finger to the left or right to move through the section frame by frame To add another fast motion section tap the fast motion section Add To delete a section tap a section Delete To change the playback speed tap a fast motion section and tap Speed 6 Tap to preview the video 7 Tap EXPORT to save the video D R A F...

Page 92: ... On the preview screen tap MODE Virtual Shot 2 Place a subject in the centre of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Drag your finger left or right on the screen or slowly swivel the device left or right to view the subject from different angl...

Page 93: ...3 Face the front camera lens 4 Tap the sensor on the back of the device to take a photo of yourself You can also tap the screen to take a photo To take a photo using your palm tap and tap the Palm selfie switch to activate it Show your palm to the front camera After recognising your palm the device will take a photo after two seconds D R A F T n o t F I N A L DRAFT ...

Page 94: ...our palm to the front camera After recognising your palm the device will take a photo after two seconds 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while t...

Page 95: ...lf You can also tap the screen to take a photo The device will take four photos at the two second intervals To take a photo using your palm tap and tap the Palm selfie switch to activate it Show your palm to the front camera After recognising your palm the device will take a photo in two seconds 4 Tick photos you want to save and tap SAVE Downloading modes Download more shooting modes from GALAXY ...

Page 96: ...era automatically takes a photo Adjust the slide bar to take a photo with lightened faces for gentler images Activate or deactivate the flash Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used Rear camera picture size Front camera picture size Select a resolution for photos Using a higher resolution will result in ...

Page 97: ...reas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Volume keys Set the device to use theVolume key to control the shutter or zoom function Voice control Set the device to take photos or record videos with voice commands You can say Smile Cheese Capture or Shoot to take a photo To record a...

Page 98: ...lery on the Apps screen 2 Select an image or a video Video files show the icon on the preview thumbnail To play a video tap More options Move to the previous screen Add the image to favourites Share the image with others Delete the image Modify the image To hide or show the menus tap the screen D R A F T n o t F I N A L DRAFT ...

Page 99: ...e s battery storage RAM and system security You can also automatically optimise the device with one tap of your finger Using the quick optimisation feature On the Apps screen tap Smart Manager CLEAN NOW The quick optimisation feature improves device performance through the following actions Identifying apps that use excessive battery power and deleting unnecessary files Deleting unwanted files and...

Page 100: ... you do not use any more RAM Check the amount of available RAM You can close background apps and reduce the amount of RAM you are using to speed up your device Device guard Check the device s security status This feature scans your device for malware and blocks phishing attacks and malicious websites S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner C...

Page 101: ...tion of the event Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event Creating tasks 1 Tap S Planner on the Apps screen 2 Tap Tasks 3 Enter task details and tap TODAY or TOMORROW to set a due date To add more details tap 4 Tap SAVE to save the task D R A F T n o t F I N A L DRAFT ...

Page 102: ...ction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup 1 Tap S Health on the Apps screen 2 Follow the on screen instructions to complete the setup B...

Page 103: ...rackers Dashboard Swipe to the left or right to view your goals and programmes GOALS Set your fitness goals and view your progress PROGRAMS Use customisable exercise programmes TRACKERS Keep track of your overall fitness such as food intake and step count To add trackers goals or programmes to the S Health screen tap MORE Manage items and then select items under TRACKERS GOALS or PROGRAMS To acces...

Page 104: ...mitted to others Use caution when sharing your personal data with others If the device is connected to measuring devices verify the communication protocol to confirm proper operation If you use a wireless connection such as Bluetooth or ANT the device may be affected by electronic interference from other devices Avoid using the device near other devices that transmit radio waves The content used i...

Page 105: ...When SVoice is launched the device begins voice recognition This app may not be available depending on the region or service provider 2 Say a voice command If the device recognises the command the device will perform the corresponding action To repeat a voice command or say a different command tap This app will close automatically if the device is not used for a specified period Tips for better vo...

Page 106: ...sic on the Apps screen Tap select a category and then select a song to play Tap the album image at the bottom of the screen to open the music player screen Change the repeat mode Skip to the next song Tap and hold to fast forward Pause and resume playback Access additional options Adjust the volume Skip to the previous song Tap and hold to rewind Turn on shuffle Set the file as your favourite song...

Page 107: ...he pop up video player Pause and resume playback Adjust the volume Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Voice Recorder Introduction Use different recording modes for various s...

Page 108: ...ording 3 Tap to finish recording Changing the recording mode Tap to select a mode from the list Normal This is the normal recording mode Voice memos recorded in this mode appear with the icon next to them Interview The microphone is sensitive to sounds from two directions In this mode both the top and the bottom of the device pick up equal amounts of sound Voice memos recorded in this mode appear ...

Page 109: ...not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice memos When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Tap Voice Recorder on the Apps screen 2 Tap Recordings and select a voice memo recorded in interview mode 3 To mute certain sound sources tap for the corres...

Page 110: ...SEARCH Memo Create memos and organise them by category Tap Memo on the Apps screen Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Category Create or set a category Image Insert images Voice Make a voice recording to insert Tasks Add tick boxes at the beginning of each row to create a list of tasks To save the memo tap SAVE To edit a memo tap...

Page 111: ...ptions tap OPTIONS set alarm options and then tap SAVE To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms World clock On the Apps screen tap Clock World c...

Page 112: ... 2 Set the duration and then tap START 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled open the notification panel and tap Screen rotation to activate it To see the calculation history tap HISTORY To close the calcu...

Page 113: ... Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device Play Movies TV Watch videos stored on your device and download various content to watch from the Play Store Play Books Download vario...

Page 114: ...ate videos and share them with others Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phrase Google Settings Configure settings for some features provided by Google D R A F T n o t F I N A L DRAFT ...

Page 115: ... may not be available depending on the region or service provider Office Mobile View and edit documents in various formats OneDrive Store your content on the cloud access it from anywhere and share it with others OneNote Create and share your notes with others Skype Make voice or video calls to your friends over the Internet You can also chat with your friends individually or in groups D R A F T n...

Page 116: ...sibility menus You can access the following accessibility menus by pressing the Home key three times quickly Accessibility GalaxyTalkback Universal switch Negative colours Greyscale Colour adjustment Interaction control Page reader Magnifier On the Apps screen tap Settings Accessibility Direct access and then tap the switch to activate it Then select an accessibility menu to open when you press th...

Page 117: ... the screen with finger gestures You can use various finger gestures to control the screen while you are usingTalkBack One finger gestures Tapping Read aloud the item under your finger To explore the screen place a finger on the screen and move it on the screen Tapping twice Open the selected item While selected items are read aloud when you hear the item you want release your finger from the item...

Page 118: ...e text selection mode Swiping to the left Move to the next page In text selection mode copy the selected text Swiping to the right Return to the previous page In text selection mode paste the copied text Swiping upwards Scroll up the list In text selection mode cut the selected text Swiping downwards Scroll down the list In text selection mode select all text Swiping in any direction on the locked...

Page 119: ...ngs Accessibility Vision GalaxyTalkback SETTINGS Manage custom labels Configuring settings forTalkBack Configure settings forTalkBack for your convenience On the Apps screen tap Settings Accessibility Vision GalaxyTalkback SETTINGS Speech volume Adjust the volume level for voice feedback Speech rate Select a speed for voice feedback Use pitch changes Set the device to read aloud text at a low pitc...

Page 120: ... Manage custom labels View the labels you added Indicator information Select items to read aloud when you tap the screen three times with two fingers Developer settings Set options for app development Using the device with the screen turned off Set the device to turn the screen off at all times to keep the content on your screen private The screen does not turn on when you press the Home key or ta...

Page 121: ... keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger from the screen to select it The character is entered and the device reads the text aloud If Rapid key input is not activated release your finger from the character you want and then tap anywhere on the screen twice quickly To activate the rapid key input ...

Page 122: ...ion Voice label The voice recorder will start 2 When you are finished recording tap to stop 3 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Using the page reader Set the device to launch the page reader and to read the screen aloud 1 On the Apps screen tap Settings Accessibility Vision and then tap the Page reader switch...

Page 123: ...g two or more fingers across the magnified screen Adjusting zoom ratio Pinch two or more fingers on the magnified screen or spread them apart You can also temporarily magnify the screen by tapping the screen three times and holding While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards on the screen cannot be magnified When this f...

Page 124: ... the screen if you have difficulty in distinguishing colours The device changes the colours into more recognisable colours On the Apps screen tap Settings Accessibility Vision Colour adjustment and then tap the switch to activate it Follow the on screen instructions to complete the colour adjustment procedure Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby...

Page 125: ... Setting flash notification Set the flash to blink when you have incoming calls new messages or notifications On the Apps screen tap Settings Accessibility Hearing and then tap the Flash notification switch to activate it Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice during a call On the Apps screen tap Settings Accessibility Hearing an...

Page 126: ...ugh all headset speakers Use this if you have a hearing impairment or if a single earbud is more convenient On the Apps screen tap Settings Accessibility Hearing and then tap the Mono audio switch to activate it Auto haptic When the auto haptic feature is activated the device will vibrate with the sound when playing music watching videos or playing games It will also vibrate when buttons are tappe...

Page 127: ... the Home key three times Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 On the Apps screen tap Settings Accessibility Dexterity and interaction Assistant menu 2 Tap the switch to activate it The assistive shortcut icon...

Page 128: ...ive menus for selected apps On the Apps screen tap Settings Accessibility Dexterity and interaction Assistant menu Assistant plus tap the switch to activate it and then select apps Turning on the screen with the air gesture feature Use the air gesture feature to turn on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When y...

Page 129: ...splays the restricted area The restricted area will not react when you touch it and the device s hard keys will be disabled To deactivate interaction control mode press and hold the Home key and theVolume key down simultaneously Direction Lock Create a directional combination to unlock the screen 1 On the Apps screen tap Settings Accessibility Direction Lock and tap the switch to activate it 2 Dra...

Page 130: ...rt you to notifications tick apps under Select applications Answering or ending calls Change the method of answering or ending calls On the Apps screen tap Settings Accessibility Answering and ending calls Select the desired method Using single tap mode When an alarm sounds or a call comes in tap the button to stop the alarm or answer the call instead of dragging the button On the Apps screen tap ...

Page 131: ...ore contacting a Samsung Service Centre please attempt the following solutions Some situations may not apply to your device When you turn on your device or while you are using the device it prompts you to enter one of the following codes Password When the device lock feature is enabled you must enter the password you set for the device PIN When using the device for the first time or when the PIN r...

Page 132: ...ps the touchscreen may malfunction The touchscreen may malfunction in humid conditions or when exposed to water Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If the touchscreen is scratched or damaged visit a Samsung Service Centre Your device freezes or has fatal errors If your device freezes or hangs you may need to clo...

Page 133: ...A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless netwo...

Page 134: ...our device s lifespan or performance Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still havi...

Page 135: ...properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless feature is activa...

Page 136: ...he device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly Removing the battery non removable type These instructions are only for your service provider or an authorised repair agent Damage or faults caused by the unauthorised removal of the battery are not covered by the...

Page 137: ... not forcefully lift the screen This may result in damage to the connector or device 4 Remove the Home key and then loosen and remove the screws 5 Remove the circuit board by lifting it out of the back cover using an opening tool then put the back cover aside and place the circuit board face down on a flat work surface D R A F T n o t F I N A L DRAFT ...

Page 138: ...in the image below 7 Push the back of the battery with your fingers and remove the battery Make sure not to press or puncture the battery with your fingernails or other objects when removing it This may cause explosion or fire D R A F T n o t F I N A L DRAFT ...

Page 139: ...h the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a new model phone is a...

Page 140: ...produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such findings have not been confirmed by additional research In some cases other researchers have had difficulty in reproducing those studies or in determining the reasons for inconsistent ...

Page 141: ... had been genetically engineered or treated with cancer causing chemicals so as to be pre disposed to develop cancer in absence of RF exposure Other studies exposed the animals to RF for up to 22 hours per day These conditions are not similar to the conditions under which people use wireless phones so we don t know with certainty what the results of such studies mean for human health Three large e...

Page 142: ... in the context of the latest research developments around the world What steps can I take to reduce my exposure to radio frequency energy from my wireless phone If there is a risk from these products and at this point we do not know that there is it is probably very small But if you are concerned about avoiding even potential risks you can take a few simple steps to minimize your exposure to radi...

Page 143: ...s have shown that these products generally do not work as advertised Unlike hand free kits these so called shields may interfere with proper operation of the phone The phone may be forced to boost its power to compensate leading to an increase in RF absorption In February 2002 the Federal trade Commission FTC charged two companies that sold devices that claimed to protect wireless phone users from...

Page 144: ...ng your wireless phone behind the wheel of a car practice good common sense and remember the following tips 1 Get to know your wireless phone and its features such as speed dial and redial If available these features help you to place your call without taking your attention off the road 2 When available use a hands free device If possible add an additional layer of convenience and safety to your w...

Page 145: ... and always switch your phone off whenever it is forbidden to use it or when it may cause interference or danger When connecting the phone or any accessory to another device read its user s guide for detailed safety instructions Do not connect incompatible products As with other mobile radio transmitting equipment users are advised that for the satisfactory operation of the equipment and for the s...

Page 146: ...eed to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas ...

Page 147: ...e may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so Restricting Children s access to your Phone Your phone is not a toy Children should not be allowed to play with it because they could hurt themselves and others damage the phone or make calls that increase your phone bill D R A F T n o t F I N A L DRAFT ...

Page 148: ...e by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The phone may cause TV or radio interference if used in close proximity to receiving...

Page 149: ...ur phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon The more bars displayed the stronger the signal If you re inside a building being near a window may give you better reception Understanding the Power Save Feature If your phone is unable to find a signal after 15 minutes of searching a Power Save feature is automatically activated If...

Page 150: ...harge your battery only with Samsung approved chargers When a charger is not in use disconnect it from the power source Do not leave the battery connected to a charger for more than a week since overcharging may shorten its life Extreme temperatures will affect the charging capacity of your battery it may require cooling or warming first Do not leave the battery in hot or cold places such as in a ...

Page 151: ...int the phone Paint can clog the device s moving parts and prevent proper operation Do not put the phone in or on heating devices such as a microwave oven a stove or a radiator The phone may explode when overheated When the phone or battery gets wet the label indicating water damage inside the phone changes color In this case phone repairs are no longer guaranteed by the manufacturer s warranty ev...

Page 152: ...with other commercial wastes for disposal Correct disposal of batteries in this product Applicable in the European Union and other European countries with separate battery return systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols ...

Page 153: ...s find mobile devices that may be compatible with their hearing devices Not all mobile devices have been rated Mobile devices that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a ra...

Page 154: ... National Standards Institute ANSI C63 19 the hearing aid and wireless mobile device rating values are added together to indicate how usable they are together For example if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating the sum of the two values equals M5 Under the standard this should provide the hearing aid user with normal use while using the h...

Page 155: ...e with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provid...

Page 156: ...information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks ...

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Samsung SM-G928R4, User Manual

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