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Appendix

188

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi 
or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot 
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in 
the device.

A small gap appears around the outside of the device case

•  

This gap is a necessary manufacturing feature and some minor rocking or vibration of 
parts may occur.

•  

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete 
unused apps or files to free up storage space.

The Home button does not appear

The navigation bar containing the Home button may disappear while using certain apps or 
features. To view the navigation bar, drag upwards from the bottom of the screen.

Removing the battery

•  

To remove the battery, contact an authorized service centre. 

•  

For your safety, you 

must not attempt to remove

 the battery. If the battery is not 

properly removed, it may lead to damage to the battery and device, cause personal 
injury, and/or result in the device being unsafe.

•  

Samsung does not accept liability for any damage or loss (whether in contract or tort, 
including negligence) which may arise from failure to precisely follow these warnings and 
instructions, other than death or personal injury caused by Samsung’s negligence.

Summary of Contents for SM-F936W

Page 1: ...www samsung com ca USER MANUAL English CA 11 2022 Rev 1 0 SM F936W...

Page 2: ...Using multiple apps at once 50 Bixby 52 BixbyVision 53 Samsung Kids 54 Samsung Health 55 Samsung Members 55 Samsung Global Goals 55 SamsungTV Plus 56 GalaxyWearable 56 Calendar 57 Reminder Receiving...

Page 3: ...nce mode 156 Apps 157 General management 158 Accessibility 158 Software update 159 Tips and User Manual 159 About phone 111 Sharing content 113 Screen capture and screen record 115 Transferring data f...

Page 4: ...tions for using the device 163 Notes on package contents and accessories 164 Maintaining water resistance 165 Device overheating situations and solutions Appendix 169 Accessibility 183 Troubleshooting...

Page 5: ...5 Getting started...

Page 6: ...Side key Fingerprint recognition sensor SIM card tray Speaker Light sensor Volume key Main screen Under display camera Speaker Earphone jack Multipurpose jack USBType C Side key Fingerprint recogniti...

Page 7: ...7 Folded Home button soft button Speaker Proximity Light sensor Cover camera Cover screen Cover camera Flash Rear camera Hall sensor NFC antenna Wireless charging coil Main antenna Rear camera GPS ant...

Page 8: ...a chance that another object could scratch or puncture the screen or cause screen damage Do not press the screen or the under display camera lens with a hard or sharp object such as a pen or fingernai...

Page 9: ...It could also damage the area where the screen folds by causing internal cracking The S Pen is sold separately Only use the S Pen Pro or the S Pen Fold Edition All other S Pens or stylus pens may dam...

Page 10: ...own key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pres...

Page 11: ...battery Place the centre of the device s back on the centre of the wireless charger to charge the battery After fully charging disconnect the device from the wireless charger The estimated charging t...

Page 12: ...identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductive material...

Page 13: ...automatically at the preset time using Routines When the fast wireless charging feature turns off the charger s fan noise and the indicator light will be reduced Wireless power sharing You can charge...

Page 14: ...e may be less than the amount shared to it by your device If you charge the other device while charging your device the charging speed may decrease or the device may not charge properly depending on t...

Page 15: ...er that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately after the charger is connected Allow a depleted battery to charge for a f...

Page 16: ...ower data transfer speeds in some areas eSIM may not be available depending on the region service provider or model Some services that require a network connection may not be available depending on th...

Page 17: ...Launch the Settings app and tap Connections SIM manager Add eSIM When a mobile plan is found follow the on screen instructions to activate the eSIM If you have a QR code provided by your service prov...

Page 18: ...o turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap...

Page 19: ...urn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up som...

Page 20: ...nd various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features n...

Page 21: ...g account If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Sa...

Page 22: ...device To view content on the large screen switch to the Main screen by unfolding the device When switching to the Main screen the layout of some apps will automatically change For example when using...

Page 23: ...sing on the Main screen to the Cover screen when you fold the device Launch the Settings app tap Display Continue apps on cover screen and then tap the switches of the apps you want to continue using...

Page 24: ...on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do no...

Page 25: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a bigger screen...

Page 26: ...available on the Cover screen Switching between Home and Apps screens On the Home screen swipe upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps scre...

Page 27: ...vice s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide...

Page 28: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to...

Page 29: ...pps from the bottom of the Home screen recently used apps and the all apps button will be displayed on the taskbar You can switch apps quickly by selecting the app you want from the taskbar You can al...

Page 30: ...ps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panel...

Page 31: ...your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to p...

Page 32: ...text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the t...

Page 33: ...ing functions on the notification panel Control connected nearby devices and SmartThings devices and scenes Clear all notifications Launch Settings Access the notification settings Quick setting butto...

Page 34: ...the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby conn...

Page 35: ...out of some apps will automatically change For example when using the Camera app the shooting options at the top of the screen will move down for easier control Refer to Using the camera with the devi...

Page 36: ...languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the key...

Page 37: ...or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To past...

Page 38: ...an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Ne...

Page 39: ...unch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category...

Page 40: ...ipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settings Other call settings and then tap the Swipe to call or text switch to activate it Using speed...

Page 41: ...ious rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch...

Page 42: ...ort contacts 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsu...

Page 43: ...Launch the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the C...

Page 44: ...our message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Attach files Recipient Enter...

Page 45: ...ot appear tap at the top of the messages list tap Settings and tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message...

Page 46: ...es More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search hist...

Page 47: ...Split screen view Pop up view Some apps may not support this feature Some features may not be available on the Cover screen Split screen view 1 Tap the Recents button to open the list of recently use...

Page 48: ...o activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps as an app pair to launch them together in the split screen vi...

Page 49: ...l be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and h...

Page 50: ...e Bixby intro page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appe...

Page 51: ...te it 3 Tap the Recognize voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your v...

Page 52: ...ision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap...

Page 53: ...t time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created...

Page 54: ...g Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home sc...

Page 55: ...ce Samsung Global Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to e...

Page 56: ...th your device Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or...

Page 57: ...he Reminder app icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a...

Page 58: ...et alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator a...

Page 59: ...es tap My games Add games Game performance may be limited to control the device s temperature if the temperature rises above a certain level Removing a game from Game Launcher Tap My games tap and hol...

Page 60: ...hots Record your game sessions To stop recording tap Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your ga...

Page 61: ...ect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defe...

Page 62: ...speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap Conn...

Page 63: ...2 On your friend s smartphone launch the Settings app tap Connections Bluetooth Advanced settings and then tap the Music Share switch to activate it You can use additional features such as setting who...

Page 64: ...this feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings ap...

Page 65: ...you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adapt...

Page 66: ...e HDMI adapter USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the...

Page 67: ...ted devices list and tap Start now SomeTVs will only be detected when their screen mirroring mode is turned on The computer must be connected to the sameWi Fi network as your smartphone and the Samsun...

Page 68: ...can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set...

Page 69: ...General management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps si...

Page 70: ...ock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing...

Page 71: ...also view the music collections stored on your device and play them GoogleTV Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from...

Page 72: ...requently used apps To open the Air command panel hover the S Pen over the screen and press the S Pen button Alternatively hover the S Pen over the screen and tap the Air command icon with the S Pen S...

Page 73: ...atures to search for similar images detect and translate text and more Magnify Hover the S Pen over an area of the screen to enlarge it Glance Reduce an app to a thumbnail and hover the S Pen over the...

Page 74: ...quickly create memos by writing on the screen without turning on it When the screen is off hover the S Pen over the screen and press the S Pen button When you tap Save after writing a memo the memo wi...

Page 75: ...or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note Enter a title Insert files Manage pages Reading mode 2 When you are finished composing the...

Page 76: ...area to erase Alternatively select an area while pressing and holding the S Pen button To change the eraser type tap once more Stroke eraser Erase the line you select Area eraser Erase only the area y...

Page 77: ...the Samsung Notes app tap and then select a PDF file You can add memos to the PDF file PENUP PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others ar...

Page 78: ...Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from t...

Page 79: ...a lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolution Your device s camera features a wide a...

Page 80: ...features are available only when using the rear camera Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting ba...

Page 81: ...ects Turn the Cover screen on or off Select a metering method This determines how light values are calculated Centre weighted metering uses the light in the centre portion of the shot to calculate the...

Page 82: ...results of your shot on the preview screen You can also set to display the preview screen while the device is unfolded Tap to switch to capture view mode Using the Cover screen You can take pictures...

Page 83: ...n some shooting modes If you want to switch the preview to the Main screen drag on the Main screen in any direction Using dual preview screens You can preview the scene being shot on both the Main and...

Page 84: ...epending on the model Shot suggestions The camera suggests the ideal composition for the picture by recognizing the position and angle of your subject On the preview screen tap and tap the Shot sugges...

Page 85: ...Video mode The camera adjusts the shooting options automatically depending on the image content to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch betwe...

Page 86: ...le recording videos On the shooting modes list tap VIDEO tap to activate it and then record a video To track and adjust the shooting angle and zoom in on a selected person tap the frame that is displa...

Page 87: ...hile recording or playing the video 1 On the preview screen tap to change the saving option to Save front and rear as separate 16 9 videos 2 Tap to record a video You can change the size or location o...

Page 88: ...ctures with filters or videos with certain sections repeated 1 On the shooting modes list tap MORE SINGLETAKE 2 Tap to capture the scene you want 3 When you are finished tap the preview thumbnail To v...

Page 89: ...ust the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a picture or tap to record a video Background effect intensity adjustment bar...

Page 90: ...t the camera s sensor receives If the image is too dark increase the exposure If the image is too light reduce the exposure SPEED Adjust the shutter speed A slow shutter speed allows more light in so...

Page 91: ...use a tripod or place your device on a flat surface with it folded you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT If you set the time that appears at the left b...

Page 92: ...ode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The de...

Page 93: ...ject is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow mo...

Page 94: ...suggestions Set the device to suggest the ideal composition for the picture by recognizing the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen...

Page 95: ...le recording a video Advanced video options Set the device to use an advanced recording option Reduce file size You can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos wil...

Page 96: ...n tags Attach a GPS location tag to the picture GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditio...

Page 97: ...by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and d...

Page 98: ...Share the image with others Image and video thumbnail Modify the image BixbyVision View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1...

Page 99: ...s Configure the caption settings Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of...

Page 100: ...the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved i...

Page 101: ...p and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating...

Page 102: ...s to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Laun...

Page 103: ...ure for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji...

Page 104: ...aring a mask MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a picture or tap and hold the icon to record a video You can view and sh...

Page 105: ...message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Doodle Record videos with the AR featu...

Page 106: ...then begin to doodle you can record yourself doodling Recognition area Delete doodle Pen tool GIF Text Redo Turn the sound effect on or off Undo Select a resolution for videos 3 Tap to record a video...

Page 107: ...d This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The d...

Page 108: ...mute certain sound sources in the recording 1 Select a voice recording made in interview mode from the voice recordings list 2 To mute certain sound sources tap for the corresponding direction that so...

Page 109: ...e initial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset fo...

Page 110: ...ed fold the device first 3 Touch the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending o...

Page 111: ...u cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to receive the image 4 Accept the file transfer request on the other device Th...

Page 112: ...Open the notification panel swipe downwards and then tap Quick Share 2 Select an option No one Do not allow others to find your device Contacts only Only allow Samsung users in your contacts to share...

Page 113: ...eatures Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the...

Page 114: ...a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap To record the screen with a video overlay of yourself tap 3 When you are finished rec...

Page 115: ...and the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In t...

Page 116: ...ring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previo...

Page 117: ...s app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptio...

Page 118: ...er to NFC and contactless payments for more information Ultra wideband UWB Activate the Ultra Wideband UWB feature Flight mode Set the device to disable all wireless functions on your device You can u...

Page 119: ...elect a network from theWi Fi networks list Networks with a lock icon require a password Once the device connects to aWi Fi network the device will reconnect to that network each time it is available...

Page 120: ...Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via a...

Page 121: ...opies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices...

Page 122: ...to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the requ...

Page 123: ...clude all available payment apps If you update the payment app or install a new one the payment services that you used before may not work properly If that is the case on the Settings screen tap Conne...

Page 124: ...share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on t...

Page 125: ...figure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some prin...

Page 126: ...to the same Samsung account on the tablet and smartphone Some calling and messaging features may not be available Continue apps on other devices Use your device s apps on other devices signed in to yo...

Page 127: ...conditions are detected You can also run them manually by tapping the button whenever you want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode a...

Page 128: ...coming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to u...

Page 129: ...UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features...

Page 130: ...splay Light Dark Activate or deactivate dark mode Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying...

Page 131: ...ay larger icons and apply a simpler layout to the Home screen Edge panels Change the settings for the Edge panel Taskbar Change the settings for the taskbar Refer toTaskbar for more information Naviga...

Page 132: ...the screen mode or adjust the display colour to your preference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimizes the colour range...

Page 133: ...screen tap Display Screen layout and zoom Multi view Some apps will appear in a split screen layout so that you can view more content Standard view Make the items on the screen larger or smaller Wallp...

Page 134: ...e locked screen and the wallpaper for the locked screen Touch and hold to edit Set the device to display the editing options when you tap and hold the locked screen Always On Display Set the device to...

Page 135: ...ons for new messages or missed calls The Always On Display is set to appear only when you tap the screen To change the settings to make it appear continuously during a set time or when receiving notif...

Page 136: ...for biometric data Refer to Face recognition and Fingerprint recognition for more information Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for mo...

Page 137: ...on to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Pas...

Page 138: ...en tap Security and privacy Biometrics Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen Wh...

Page 139: ...the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any dat...

Page 140: ...ectricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Security and privacy Biometrics Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a scree...

Page 141: ...c data to Samsung Pass and easily verify your identity when using services that require your login or personal information The website sign in feature is only available for websites that you access vi...

Page 142: ...appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap Apps website...

Page 143: ...ettings See all devices using Samsung Pass Leave Samsung Pass Your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will also be deleted Secu...

Page 144: ...the Secure Folder app you must unlock the app using your preset lock method To change the name or icon of Secure Folder tap Customize Setting an auto lock condition for Secure Folder 1 Launch the Sec...

Page 145: ...e moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap 2 Tick one or more apps installed on the device and tap Add Removing app...

Page 146: ...ure Folder tick Move media files out of Secure Folder and tap Uninstall To access data backed up from Secure Folder launch the My Files app and tap Internal storage Download Secure Folder Notes saved...

Page 147: ...On the Settings screen tap Security and privacy SecureWi Fi 2 Tap Protection plan Upgrade and select the plan you want For certain protection plans you can transfer the protection plan to another dev...

Page 148: ...ions while driving Activate the Do Not Disturb feature automatically while driving Emergency Location Service Activate the Emergency Location Service ELS feature Wireless emergency alerts Change the s...

Page 149: ...restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next t...

Page 150: ...res for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Smart suggestions Set the device to analyze key information in the...

Page 151: ...ngs screen tap Advanced features Motions and gestures Lift to wake Set the device to turn on the screen when you pick it up Double tap to turn on screen Set the device to turn on the screen by double...

Page 152: ...atures Video call effects and tap the switch to activate it The icon will be added on the video calling app s screen Using video call effects On the video calling app s screen tap Reset all Reset the...

Page 153: ...ill be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app...

Page 154: ...itor Activate the driving monitor to monitor the amount of the time you use your device while driving Volume monitor Activate the volume monitor to protect your hearing Parental controls Manage your c...

Page 155: ...e settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available storage space On the Settings screen...

Page 156: ...n also schedule software updates On the Settings screen tap Battery and device care Software update Diagnostics Test your device using Samsung Members On the Settings screen tap Battery and device car...

Page 157: ...nd date are reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboar...

Page 158: ...en tap Accessibility Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update Download...

Page 159: ...Edit Status information View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety in...

Page 160: ...160 Usage notices...

Page 161: ...ed by edited registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers imag...

Page 162: ...ings app tap Display and then tap the Adaptive brightness switch to activate it The use of Ultra Wideband UWB transmitters is prohibited when aboard an airplane or ship The bandwidths supported by the...

Page 163: ...retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause performance problems and malfunctions that are not c...

Page 164: ...hly before use to maintain the water resistance Do not expose the device to water moving with force A sudden rise in the water pressure may exceed the guaranteed level of water resistance In places su...

Page 165: ...with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wir...

Page 166: ...ery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when...

Page 167: ...cools down If a second message appears due to a further increase of the device s temperature the device will turn off Do not use the device until the device s temperature drops below the specified lev...

Page 168: ...168 Appendix...

Page 169: ...To deactivateTalkBack tap the switch and tap anywhere on the screen twice quickly To view how to useTalkBack tap Settings Tutorial and help Some features are not available while you are usingTalkBack...

Page 170: ...Verbosity Customize the detailed settings for voice feedback Speak passwords Set the device to read the characters aloud when you enter your password If you deactivate this feature the device will on...

Page 171: ...p window until you hear the character you want and release it Spoken assistance Speak keyboard input aloud Set the device to read aloud what you enter on the keyboard Launch the Settings app tap Acces...

Page 172: ...place your device near the label Turn on the NFC feature before using this feature 1 Launch the Settings app and tap Accessibility Spoken assistance Voice Label The voice recorder will launch 2 Tap to...

Page 173: ...sibility enhancements and then tap the Highlight buttons switch to activate it Reversing the display colours Improve screen visibility to help users recognize text on the screen more easily Launch the...

Page 174: ...tap the Reduce transparency and blur switch to activate it Dimming the screen Dim the screen below the minimum brightness setting for a more comfortable viewing experience Launch the Settings app tap...

Page 175: ...bility enhancements Magnifier Magnifier shortcut and then tap the switch to activate it Then tick the actions to use to start using this feature directly When you perform the action the camera will wo...

Page 176: ...ate it Caption settings Launch the Settings app tap Accessibility Hearing enhancements Caption preference and then tap the Show captions switch to activate it Select an option for configuring the capt...

Page 177: ...one to the device and wear it 4 Perform the action Adapt sound Optimize the sound setting to find the best sound quality and use it for calls or media playback Launch the Settings app tap Accessibilit...

Page 178: ...tructions and tap Done 3 Tap the switch to activate it 4 If the universal switches are not registered on the device tap Add switch and set switches to control the device To activate the universal swit...

Page 179: ...ovements on the touch area Drag your finger on the touch area to move the cursor Also tap the screen to select items under the cursor Use the following options Scroll left or right on the screen Scrol...

Page 180: ...a will not react when you touch it and the device s keys will be disabled However you can enable functions for the Side key Volume key and keyboard in interaction control mode To deactivate interactio...

Page 181: ...n corner actions select an option under Corner actions and select an action Sticky keys Set an external keyboard s modifier key such as the Shift Ctrl or Alt keys to stay pressed This helps you use ke...

Page 182: ...n when an alarm sounds or when you have notifications such as incoming calls or new messages Launch the Settings app tap Accessibility Advanced settings Flash notification and then tap the switches ne...

Page 183: ...disable this feature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your ser...

Page 184: ...Service Centre or an authorized service centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre or an a...

Page 185: ...ume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas w...

Page 186: ...ips contact a Samsung Service Centre or an authorized service centre Picture quality is poorer than the preview The quality of your pictures may vary depending on the surroundings and the photography...

Page 187: ...oth range 10 m On your device launch the Settings app tap Connections and then tap the Bluetooth switch to re activate it On your device launch the Settings app tap General management Reset Reset netw...

Page 188: ...h space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The...

Page 189: ...not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device...

Page 190: ...Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and preve...

Page 191: ...vices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that...

Page 192: ...as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the de...

Page 193: ...a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If y...

Page 194: ...close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop usin...

Page 195: ...Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operati...

Page 196: ...Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service...

Page 197: ...nd prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back u...

Page 198: ...suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivir...

Page 199: ...that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off a...

Page 200: ...ld not be disposed of with other household waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and...

Page 201: ...TORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF...

Page 202: ...Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradem...

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