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4. Troubleshooting
► Error Code
S6–3122
► Error message
Network cable is disconnected. Check it
► Symptom
Network cable is not connected.
► Troubleshooting method
1) Check if the network cable is connected to the network port of the machine.
2) Check if the network cable is normal. Try to connect to another device and test it.
► Error Code
S6–3123
► Error message
This IP address conflicts with that of other system. Check it
► Symptom
IP address conflicts with that of other system. / There is no response when checking the ping test.
► Troubleshooting method
Change the machine’s IP address.
•
Set-up the IP address in this order, Network -> TCP/IP (IPv4) -> STATIC.
•
In case of DHCP or Bootp, reboot the machine to receive a new IP address.
► Error Code
S6–3128
► Error message
802.1x authentication failed. Please contact the system administrator
► Symptom
The confirmation was requested for wired port, the server has rejected. / The confirmation protocol is not the same or
user information (ID/Password) is wrong.
► Troubleshooting method
Check the setting-up for 802.1x confirmation server.
•
Re-enter the server information and confirmation protocol.
•
Re-enter the user information.
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