Troubleshooting
4-6
SAMSUNG ELECTRONICS
Service Manual
4.4 Problems and Solutions
Fault
Open Finisher Door and check the
Finisher, and close the Door
If fault persists, Power Off/Power On
Front Jogger unit s
not operational
Front Jogger Fault
07-009
Fault
Open Finisher Door and check the
Finisher, and close the Door
If fault persists, Power Off/Power On
Paddle unit s not
operational
Paddle Fault
07-008
Fault
Check/Connect Interface connector.
Communication error
between Engine and
Finisher
Finisher Interface
Error
07-007
Error
Close Finisher Door
Finisher Door open
Close Finisher Door
07-006
Warning
Install the staple cartridge following the
steps explained on the back of the
finisher door.
If you want to continue the print job and
disregard of this error message, go to
Admin Setting to adjust the option.
Staple Cartridge not
installed
Install Staple
Cartridge
07-005
Error
Remove printed material from Finisher
Stack
Check empty/full Sensor
Finisher Stack full
Finisher Bin Full
07-004
Error
Open Front Cover in Finiser, lower
Guide1a or 1b, and remove jammed
paper.
Paper jammed in
Finisher.
Finisher Duplex
Jam
07-003
Pull out jammed paper from Finisher
exit
Paper jammed in
Finisher.
Finisher Jam 2
07-002
Open Front Cover in Finisher and
remove jammed paper in Finisher.
Open front door, lower guied 1a or 1b
then clear
Paper jammed in
Finisher.
Finisher Jam 1
07-001
Error
Open Front Cover in Finhsher and
remove jammed paper in Finisher or
Fuser area, or uninstall finisher and
remove jammed paper.
Paper jammed in
Finisher.
Finisher Jam 0
07-000
Message
type
Solution
Descriptions
Errors & Faults
message
Code
(SEC)
Error Code and Message
