background image

19

2nd

3rd

Description

Response Time

Accelerate the panel response rate to make video appear more vivid and natural.

 

It is best to set 

Response Time

 to 

Standard

 or 

Faster

 when you are not viewing a movie or game.

 

This menu is not available when 

FreeSync

 is set.

 

When 

Picture Mode

 is set to 

Dynamic

 or 

Eye Saver Mode

 is set to 

On

, the 

Fastest (MBR)

 menu is deactivated.

 

The 

Fastest (MBR)

 menu is only available when 

Refresh Rate

 is set to 165Hz (DP) / 144Hz (HDMI).

FreeSync

FreeSync

 technology is solution that eliminates screen tearing without all the usual lag and latency. 

FreeSync

 can be operated when you use AMD's 

graphic card with supporting 

FreeSync

 solution.

For more information, see 

FreeSync (for AMD graphics card)

 page.

Low Input Lag

Minimise input lag for fast reactions by reducing the video processing time.

 

This menu is not available when 

FreeSync

 is enabled.

 

This menu is not available when 

Refresh Rate

 is set to 120Hz / 144Hz / 165Hz.

 

If the refresh rate of the PC is different from the setting for 

Refresh Rate

 on the product, the function may not be supported.

Virtual Aim Point

 

Off

Virtual Aim Point

 is not available while 

Off

 is selected.

 

 / 

 / 

 / 

 / 

 / 

: Select the preferred aim point style.

 

Reset Position

: Restore the aim point position to the default.

Screen Size

Select the best screen size and ratio.

 

This menu is not available when 

FreeSync

 is enabled.

In 

PC

 mode

 

Auto

: Display the picture according to the aspect ratio of the input source.

 

Wide

: Display the picture in full screen regardless of the aspect ratio of the input source.

 

17" (4:3)

: Use a 4:3 aspect ratio on a 17-inch screen. Pictures with a different aspect ratio will not be displayed.

 

19" (4:3)

: Use a 4:3 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will not be displayed.

 

19" Wide (16:10)

: Use a 16:10 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will not be displayed.

 

21.5" Wide (16:9)

: Use a 16:9 aspect ratio on a 21.5-inch wide screen. Pictures with a different aspect ratio will not be displayed.

 

22" Wide (16:10)

: Use a 16:10 aspect ratio on a 22-inch wide screen. Pictures with a different aspect ratio will not be displayed.

 

23" Wide (16:9)

: Use a 16:9 aspect ratio on a 23-inch wide screen. Pictures with a different aspect ratio will not be displayed.

Summary of Contents for S27AG55 Series

Page 1: ... manual in parts or entirety without the authorization of Samsung is prohibited Trademarks other than that of Samsung are owned by their respective owners An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a repair centre but i...

Page 2: ...lation 28 System Requirements 28 DriverInstallation 28 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Centre 29 Product diagnosis Screen issue 29 Checking the Resolution and Frequency 29 Check the following 29 Q A 31 Connecting and Using a Source Device Read below before connecting the product 14 Ports 14 Connecting and Using a PC 15 Connection Using the HDMI Cable 15...

Page 3: ...Table 34 Appendix Responsibility forthe Pay Service Cost to Customers 36 Not a product defect 36 A Product damage caused by customer s fault 36 Others 36 FreeSync forAMD graphics card 37 WEEE 38 Correct Disposal of This Product Waste Electrical Electronic Equipment 38 ...

Page 4: ...to protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is...

Page 5: ...t install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding The product may fall and become damaged and or cause an injury Install the product only on cabinets or shelves of the right si...

Page 6: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 7: ... DC adapter in a well ventilated area If you place the AC DC power adapter hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Do not hold the product upside down or move it by holding the stand The product may fall and become damaged or cause...

Page 8: ...se the cloth to wipe the exterior of the product clean Do not apply a cleaning agent that contains alcohol solvent or surfactant to the product Do not spray water or detergent directly on the product 4 Connect the power cord to the product when cleaning is finished 5 Power on the product and PC Correct posture to use the product Use the product in the correct posture as follows Straighten your bac...

Page 9: ...igure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Hold the back of the product as shown in the figure Push the assembled stand into the main body in the direction of the arrow as shown in the figure 7 4 8 Stand up the monitor and remove the package Stand assembly is complete ...

Page 10: ...le holding the product with one hand pull the stand neck with your other hand to in detach the stand as shown in the figure 3 Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure Precautions for moving the product Hold the lower corners or edges of the product when moving it Do not directly apply pressure on the screen Do not hold the screen ...

Page 11: ... product as shown in the diagram when installing the product The exterior may differ depending on the product 10 cm 10 cm 10 cm 10 cm 10 cm Adjusting the Product Tilt The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 2 0 2 0 18 0 2 0 The product tilt can be adjusted Hold the lower part of the product and adjust the ti...

Page 12: ...injury Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications Screws that are too long may cause damage to the inside of the product When installing the wall mount other than the specified product its installation may be d...

Page 13: ...em Power LED On Function Key Guide To use the Function Key Guide press the JOG button when the screen is turned on When the product not displays the OSD menu the JOG Button could be used as below Up Change the settings for Brightness Contrast and Sharpness Down Change the Volume setting Left or Right Change the Source setting PRESS ENTER The selected item will be applied Source Changes the input s...

Page 14: ...eted make sure you read the manuals to acquaint yourself with the product functions precautions and other information required to use the product properly Connecting parts may differ in different products Provided ports may vary depending on the product Ports The functions available may vary depending on the product model The colour and shape of parts may differ from what is shown Specifications a...

Page 15: ...io function is not supported if the source device is connected using the HDMI DVI cable The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP Cable DP IN It is recommended to use the DP cable provided as an accessory If not provided be sure to use a DP cable of1 5 m or below Use a VESA certified DP1 2 cable or higher and its gender Connecting to headphones or ea...

Page 16: ...del Use an adapter that meets the power consumption specification of the model 2 Next connect the power cable to the power outlet 3 Press the JOG button at the bottom of the product to turn it on The input voltage is switched automatically Tidying Up the Connected Cables 1 2 Connect the corresponding cables Put both cables in the cable holder on the stand HOLDER STAND CABLE to organise the cables ...

Page 17: ...o Q A How can I change the resolution You can adjust the refresh rate according to the screen resolution by selecting Game Refresh Rate in the OSD menu To enable the maximum refresh rate set FreeSync to On or set Refresh Rate to 165 Hz List of graphic cards supporting HDR10 HDR10 is accessible only on Windows 10 systems equipped with graphic cards that support Play Ready 3 0 Digital Rights Managem...

Page 18: ...esh rates If the function is applied the screen may have malfunction If the Refresh Rate function is in use and the text displayed on the PC screen looks blurry or corrupted resolve the issue by changing the resolution of the PC screen to the recommended resolution Black Equalizer Adjust the brightness of the dark areas As the value gets closer to 1 the darker areas of the screen become brighter m...

Page 19: ... the function may not be supported Virtual Aim Point Off Virtual Aim Point is not available while Off is selected Select the preferred aim point style Reset Position Restore the aim point position to the default Screen Size Select the best screen size and ratio This menu is not available when FreeSync is enabled In PC mode Auto Display the picture according to the aspect ratio of the input source ...

Page 20: ...21 5 Wide 16 9 Use a 16 9 aspect ratio on a 21 5 inch wide screen Pictures with a different aspect ratio will not be displayed 22 Wide 16 10 Use a 16 10 aspect ratio on a 22 inch wide screen Pictures with a different aspect ratio will not be displayed 23 Wide 16 9 Use a 16 9 aspect ratio on a 23 inch wide screen Pictures with a different aspect ratio will not be displayed The function may not be s...

Page 21: ...imised for the AOS Aeon Of Strife game screen Cinema Obtain the brightness and sharpness of monitors suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment In AV mode When the external input is connected through HDMI DP and PC AV Mode is set to AV Picture Mode has four picture settings Dynamic Standard Movie and Custom that are...

Page 22: ...nema or Dynamic Contrast mode Color Adjust the tint of the screen Color Tone Select a colour tone that best suits yourviewing needs When the external input is connected through HDMI DP and PC AV Mode is set to AV 720P 60Hz and 1080P 60Hz Color Tone has four colour temperature settings Cool Normal Warm and Custom Red Adjust the red saturation level Values closer to 100 mean greater intensity for th...

Page 23: ...Saver Mode Set to an optimum picture quality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye Saver Mode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxation At the same time the blue light level is low...

Page 24: ...e OSD menu to disappear System 2nd 3rd Description  Volume Adjust the Volume controlling the JOG button LEFT RIGHT To activate the Mute function access the Volume control screen then use the JOG button to move the focus down To deactivate the Mute function access the Volume control screen then increase or decrease the Volume Dynamic Brightness Automatically adjust the Brightness to provide the be...

Page 25: ...n is useful when you view a movie Products with a display area of 16 9 or16 10 are only supported If the product is in HDMI DisplayPort mode and the screen says Check the cable connection and the settings of the source device press the JOG button to display the Function Key Guide screen and then select System PC AV Mode HDMI DisplayPort PC or AV DisplayPort Ver Select your Displayport Incorrect se...

Page 26: ...d the monitor does not display the screen properly displays a blank screen or does not play sound at all Auto Source Switch By activating a new connected source is displayed automatically This function may not be supported depending on the model or geographical area Key Repeat Time Control the response rate of a button when the button is pressed Acceleration 1 sec or 2 sec can be selected If No Re...

Page 27: ...n performing update make sure that only one BIN file bin is saved in the root directory If the No update files found on your USB device Please check your USB device and try again message is displayed this is probably due to the following reasons A USB memory is not connected to the SERVICE port The files in the connected USB memory are not compatible formats There are no valid update files found i...

Page 28: ...shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Windows 8 32Bit 64Bit Windows 8 1 32Bit 64Bit Windows 10 32Bit 64Bit At least 32MB of memory At least 60MB of free space on the hard disk...

Page 29: ...ound may be caused by contraction or expansion from temperature change of external components or internal circuit of the product This is NOT a product failure and does not affect the life of the product Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides ...

Page 30: ... 34 in this manual and the Information menu on the product The screen is too bright The screen is too dark Adjust Brightness and Contrast Screen colour is inconsistent Change the Color settings The colours on the screen have a shadow and are distorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every ...

Page 31: ...es Monitor and adjust Screen refresh rate under Monitor settings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settin...

Page 32: ...H x 0 2331 mm V 0 2724 mm H x 0 2724 mm V Maximum Pixel Clock 640 MHz 640 MHz Power Supply AC100 240V 50 60Hz Based on the AC voltage of the adapter For the DC voltage of the product refer to the product label Signal connectors HDMI DisplayPort Environmental conditions Operating Temperature 10 C 40 C 50 F 104 F Humidity 10 80 non condensing Storage Temperature 20 C 45 C 4 F 113 F Humidity 5 95 non...

Page 33: ...e The above specifications are subject to change without notice to improve quality For detailed device specifications visit the Samsung website Europe only To access energy labelling information about this product on the European Product Registry for Energy Labelling EPREL go to https eprel ec europa eu qr where is the product s EPREL registration number You can find the registration number on the...

Page 34: ...manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V Port HDMI IN DP IN IBM 720 x 400 31 469 70 087 28 322 O O MAC 640 x 480 35 000 66 667 30 240 O O MAC 832 x 624 49 726 74 551 57 284 O O MAC 1152 x 870 68 681 75 062 100 000 O O VESA 640 x 480 31 469 59 940 25 175 O O VESA 640 x 480 37 861 72 809 31 500 O O VESA 640 x 480 37 500 75 000 31 500 O O VESA...

Page 35: ...83 164 835 639 930 O Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequenc...

Page 36: ...ogramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage...

Page 37: ...sion and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output frequency from the graphics card The response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The sound quality of the monitor may be degraded If you encounter any issues when using the functi...

Page 38: ...t or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailerwhere they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Busi...

Reviews: