Samsung QN65Q65BAFXZX E-Manual Download Page 2

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Connecting to a Network via a Mobile Dongle (For India Only)

Connection Cables for External Devices

Switching between external devices connected to the TV

28 Editing the name and icon of an external device

29 Using additional functions

Connection Notes

30 Connection notes for HDMI

31 Connection notes for audio devices

32 Connection notes for computers

32 Connection notes for mobile devices

Remote Control and Peripherals

About the Samsung Smart Remote (QLED TV and The Serif)

About the Samsung Smart Remote (UHD TV)

About the Samsung Smart Remote (The Frame)

Connecting the Samsung Smart Remote to the TV

Controlling External Devices with a Samsung Remote Control -
Using the Universal Remote

Using (HDMI-CEC)

44 Connecting an external device through and using

their menus

44 Read before connecting an (HDMI-CEC) device

Controlling the TV with a Keyboard, Mouse, or Gamepad

45 Connecting a USB keyboard, mouse, or gamepad

45 Connecting a Bluetooth keyboard, mouse, or gamepad

46 Using the keyboard and mouse

47 Setting up the input devices

Entering Text using the On-Screen Virtual Keyboard

48 Entering Text using the remote control's microphone and the

on-screen Virtual keyboard

Quick Guides

Connecting the Samsung Smart Remote to the TV

Using Smart Hub

Using the Ambient Mode

10 Entering Ambient Mode

10 Ambient Mode browser screen

13 Applying effects to the content

13 View detailed information about the content

13 Entering the TV viewing screen from Ambient Mode

Using Bixby

14 Starting Bixby with voice

14 Starting Bixby using buttons on the Samsung Smart Remote

15 Learning about the Explore Bixby Screen

16 Read Before Using Bixby

Provisions for using Bixby

Updating the TV’s Software

18 Updating through the Internet

18 Updating through a USB device

18 Updating the TV automatically

Getting Support

19 Getting support through Remote Management

19 Finding the contact information for service

19 Requesting service

Connections

Connection Guide

Connecting an Antenna (Aerial)

Connecting to the Internet

22 Establishing a wired Internet connection

23 Establishing a wireless Internet connection

24 Checking the Internet connection status

24 Resetting Your Network

24 Turning on the TV with a mobile device

24 Connecting an IP control device to the TV

24 Changing the name of the TV on a network

Contents

Summary of Contents for QN65Q65BAFXZX

Page 1: ...gister your product at www samsung com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial No _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To directly go to the page that provides instructions on how to use the manual forvisually impaired users select the Menu Learning Screen link below Menu Learning Screen Link ...

Page 2: ...t using the On Screen Virtual Keyboard 48 Entering Text using the remote control s microphone and the on screen Virtual keyboard Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub Using the Ambient Mode 10 Entering Ambient Mode 10 Ambient Mode browser screen 13 Applying effects to the content 13 View detailed information about the content 13 Entering the TV viewing screen f...

Page 3: ... while watching a programme 87 Using schedule viewing to view programmes at a specified time on a specified date 87 Setting the Schedule Viewing Time Using Timeshift Buttons and functions available while recording a programme or Timeshift Using the Channel List Editing channels Smart Features Using Smart Hub 50 Displaying the Home Screen 55 Launching Smart Hub automatically 55 Launching the last u...

Page 4: ...ooth devices for the hearing impaired 113 Enlarging the sign language screen for the hearing impaired 113 Configuring the repeat settings for remote control buttons Using a Personal Favourites List 93 Viewing and selecting channels on Favourites list only 93 Create a favourites list TV Viewing Support Functions 94 Changing the broadcast signal 94 Scanning for available channels 94 Restricting View...

Page 5: ...tions for UHD Input Signals 149 If Input Signal Plus is set to Off 150 If Input Signal Plus is set to On Resolutions for Input Signals supported by Q900RB model 151 If Input Signal Plus is set to On Supported Resolutions for FreeSync Using Other Functions 113 Changing the menu language 113 Setting up a password 114 Selecting Usage or Retail Mode 114 Managing External Devices 114 Using AirPlay 114 ...

Page 6: ...Smart Hub home screen Launching the e Manual Using Bixby 177 Running Bixby Read Before Connecting a Computer Supported Resolutions 153 IBM 153 MAC 154 VESA DMT 155 VESA CVT 155 CTA 861 Supported Resolutions forVideo Signals 156 CTA 861 157 VESA CVT Read Before Using Bluetooth Devices 158 Restrictions on using Bluetooth Licences Accessibility Guidance Menu Learning Screen Using the Remote control 1...

Page 7: ...he and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area For more information about the Samsung Smart Remote that comes with the QLED TV and The Serif refer to About the Samsung Smart Remote QLED TV and The Serif For more information about the Samsung Smart Remote that comes with the UHD TV refer ...

Page 8: ...s and features 1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device For more information refer to Displaying the Home Screen 2 Settings When the focus is moved to Settings a list of quick settings icons appears above the top of th...

Page 9: ...If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is specific to QLED TV and The Serif it may not be supported depending on the model For more information about the Ambient Mode refer to Using the Ambient Mode 7 Universal Guide Universal Guide is an app that allows you to search for and enjoy various content suc...

Page 10: ...ode from the TV viewing screen press the button or select Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Ambient Mode browser screen Featured Décor Special Edition My Album Info Artwork Background Theme About Ambient Mode The image on yo...

Page 11: ...nges the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically If there is no remote control input for the set time the screen goes off To turn the screen back on in Ambient Mode press the b...

Page 12: ... Help This function is available afteryou select a photo in the My Album category Info Allows you to select essential real time information such as weather temperature time and news This function may not be supported depending on the geographical area Artwork Allows you to select content such as world famous photos and artwork Background Theme Allows you to select a background theme provided by Sa...

Page 13: ...g on network conditions Shadow Effects Applies a shadow effect that you select to the content This function may not be supported depending on the content Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Colour Tone Adjusts the colours of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast View detailed information about the...

Page 14: ...mediately start a conversation with Bixby by saying Hi Bixby Say Hi Bixby and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking If Bixby does not respond to yourvoice turn on the Voice Wake up function and then try again Explore Now Settings Voice Wake up Starting Bixby using buttons on the Samsung Smart Remote You can also have a conversation with Bixby u...

Page 15: ... a voice ID Sign in to your account with yourvoice that is your registered voice ID If you are signed out of your Samsung account select My Profile to sign in 2 Settings You can change the settings for using Bixby These functions may not be supported depending on the model or geographical area These functions can be set in BixbyVoice settings Settings General BixbyVoice settings Language You can c...

Page 16: ...ommands Displays recommended commands you can use to control the TV with Bixby given the current context 4 All Services You can learn the voice commands that let you use Bixby in various situations Use the directional buttons to move to the desired command and then press the Select button You can operate the TV with various voice commands 5 View Tutorial The popup window on using Bixby appears Rea...

Page 17: ...Up Your Service Provider is not completed you can complete it using Reset Settings General Reset Try Now Service provider settings in initial setup may not be supported on geographical area To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use yourvoice data To use the Bixby function you must Agree to Smart Hub s Terms...

Page 18: ...vice connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected to the Internet you can ha...

Page 19: ... need to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding the button for 5 or more seconds For the standard remote control press and hold the Play button for 5 or more seconds Continue holding the button until the customer information pop up window appears R...

Page 20: ...al devices that can be connected to the TV Source Connection Guide Try Now It guides you the way to connect various external devices such as the video devices game console and PC through pictures If you select the connection method to an external device the information details appear Connection Guide Video Device HDMI Game Console HDMI Troubleshooting Audio Device PC Smartphone External Storage In...

Page 21: ...21 Connecting an Antenna Aerial You can connect an antenna cable to your TV An antenna connection is not necessary if you connect a cable box or satellite box Depending on the model or geographical area ...

Page 22: ...on Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet If the TV does not automatically connect to the network refer to Network Issues in Troubleshooting Use a CAT 7 STP type cable for the connection Shielded Twisted Pair The TV will not be able to connect to the Internet if your network speed is below10 Mbps This function may ...

Page 23: ... geographical area Wireless Connection Select yourwireless network Refresh Manage Saved Networks The image on your TV may differ from the image above depending on the model and geographical area If no wireless access point is found select Add Network at the bottom of the list and enter the network name SSID If yourwireless access point has a WPS or PBC button select Use WPS at the bottom of the li...

Page 24: ...ction Connecting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authorised third party custom cont...

Page 25: ...le Data Card USB devices may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension cable to connect a large mobile dongle to a USB port Channel Bound Apps is not available when you set up mobile network If you have any problems using online services please ...

Page 26: ...ble name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according to the types of input output ports on external devices HDMI to MINI HDMI HDMI to Micro HDMI HDMI to USB Type C HDMI to DisplayPort Mini DisplayPort to HDMI ...

Page 27: ...it video signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is transmitted to the red and white terminals Composite Composite cables transmit analogue signals The video signal is transmitted to the yellow terminal and the audio signal is transmitted to the red a...

Page 28: ...atically switched to the output of the device oryou can configure universal remote control for the device automatically For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote When a USB device is connected to the USB port a pop up message appears that lets you switch easily to the media content listed on the device This function may not ...

Page 29: ...s and change the device icons 3 Information You can view the detailed information about the external devices connected to the TV 4 Add to Home You can add the port of an external device to the Home Screen for quick switching Using additional functions You can use the following features on the Source screen Remote Access Use the TV to access your PC via remote PC or Screen Sharing Wireless For more...

Page 30: ...ion error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardised by the IEEE Use a cable shorter than 10 feet 3 m to get the best UHD contents viewing quality Many computer graphics adaptors do not have HDMI ports but have DVI or Di...

Page 31: ...tting do one of the following Use the Quick Settings screen to change to the connected device Use the Select button to select Optical on the Sound Output menu Settings up directional button Sound Output Use the Settings screen to change to the connected device Select Optical on the Sound Output menu Settings Sound Sound Output An unusual noise coming from a connected audio device while you are usi...

Page 32: ...hetheryour mobile device supports the mirroring function refer to the mobile device s user manual The Screen Sharing Smart View feature may not operate smoothly in a 2 4 GHz environment For better experience 5 0 GHz is recommended 5 GHz may be available depending on the model To use Wi Fi Direct the mobile device must support the Wi Fi Direct function To check whetheryour mobile device supports Wi...

Page 33: ...xternal devices such as a keyboard for ease of use About the Samsung Smart Remote QLED TV and The Serif Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV and The Serif The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area ...

Page 34: ...eric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When you press the button and then select TTX MIX from the pop up list the TTX menu appears For more information refer to Teletext Feature If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specific colour by usin...

Page 35: ...Guide or Channel List screen press the button Press and hold the button up or down to quickly change the channel 3 Launch app button Launches the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith the model or geographic...

Page 36: ... Samsung Smart Remote UHD TV Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area ...

Page 37: ...an enter a numeric value using it Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When you press the button and then select TTX MIX from the pop up list the TTX menu appears For more information refer to Teletext Feature Colour button When pressed coloured buttons appear on the screen Use this button to access additional optio...

Page 38: ...n Press and hold the button up or down to quickly change the channel 3 Launch app button Launches the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area To use the Samsung Smart Remote to c...

Page 39: ... 39 About the Samsung Smart Remote The Frame Learn about the buttons on the Samsung Smart Remote that comes with the The Frame ...

Page 40: ...ed the virtual numeric pad appears on the screen so that you can enter a numeric value using it Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When you press the button and then select TTX MIX from the pop up list the TTX menu appears For more information refer to Teletext Feature Colour button When pressed coloured buttons a...

Page 41: ...n Press and hold the button up or down to quickly change the channel 3 Launch app button Launches the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area To use the Samsung Smart Remote to c...

Page 42: ...he TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area The Samsung Smart Remote may not be supported depending on the model or geographical area ...

Page 43: ...C function to operate external Samsung devices with your TV s remote control without any additional setup Certain external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause signals from the remote control to be transmitted improperly The TV memorises both the external device and its connecti...

Page 44: ...n is finished you can access the menu of the connected device on your TV screen using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMI CEC device Anynet HDMI CEC enabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMI CEC You can configure the TV s Un...

Page 45: ... TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard mouse or gamepad to make it easier to control the TV Connecting a USB keyboard mouse or gamepad Plug the keyboard mouse or gamepad cable into the USB port If you connect a mouse it is available only in the Internet app and Remote Access function XInput USB gamepads are supported For more informatio...

Page 46: ...annel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed on the Internet app Left click Available only in the Internet app You can click a menu or link to start a function as you do on a PC Right click Available only in the Internet app You can use the following functions The options displayed on the menu may dif...

Page 47: ...ouse with the Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the Virtual keyboard to enter text on your TV Recommend text Options Predict Next Character The image on your TV may differ from the image above depending on the model and geographical area 1 Recommend text When you type a word you want to search for this function shows related suggestio...

Page 48: ...dicted to be typed are displayed and you can use the directional buttons on the remote control to select one from them Entering Text using the remote control s microphone and the on screen Virtual keyboard When the Virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say ap...

Page 49: ...atures may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree to the Smart Hub service agreement and the collection and use of personal information Without giving consent you cannot use the additional features and services You can view the entire text of the...

Page 50: ...1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device If you move the focus to Notification and then press the Select button a notification window appears on the right and the following functions are available Delete All You can de...

Page 51: ...ke fine adjustments press the up directional button and then select Picture Setup Sound Mode You can select a sound mode to optimise your listening experience To change the sound mode press the Select button To make fine adjustments press the up directional button and then select Equaliser Setup Sound Output You can select which speakers the TV uses for audio output To change the audio output pres...

Page 52: ...tions press the up directional button move to Auto Motion Plus Settings and then press the Select button Contrast Enhancer You can prevent excessive differences between bright and dark areas on the TV screen To change the Contrast Enhancer setting press the Select button Digital Output Audio Format You can select an output format for digital audio Note that the Dolby Digital option is only availab...

Page 53: ...tching TV To enter Ambient Mode press the button To return to the TV mode press the button To shut off the TV press the button If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is specific to QLED TV and The Serif it may not be sup...

Page 54: ...ve the focus to the app you want to move press the down directional button on the remote control and then select Move Move the app to the desired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen 9 Removing an item on the Home Screen Move the focus to the app you want to delete press the down directional button o...

Page 55: ...ry Now If Autorun Last App is set to On the last used app is automatically run when you turn on the TV You can also turn this function on or off Press the Select button at the current menu This function may not be supported depending on the app Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Self Diagnosis R...

Page 56: ... Privacy Policy after logging in to your Samsung account You can also create a Samsung account at http account samsung com Once you have an account you can use the same ID on both the TV and the Samsung website Signing in to a Samsung account Settings General System Manager Samsung Account Sign In Creating a new account Settings General System Manager Samsung Account Create Account Sign up for a S...

Page 57: ...Payment Info You can view or manage your payment information Back up You can back up the TV settings to your Samsung Cloud storage When resetting or replacing the TV you can also restore its settings with the backed up settings Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings you can share the favourites and website bookmarks that you registered on ot...

Page 58: ...ode from the TV viewing screen press the button or select Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Ambient Mode browser screen Featured Décor Special Edition My Album Info Artwork Background Theme About Ambient Mode The image on yo...

Page 59: ...nges the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically If there is no remote control input for the set time the screen goes off To turn the screen back on in Ambient Mode press the b...

Page 60: ... Help This function is available afteryou select a photo in the My Album category Info Allows you to select essential real time information such as weather temperature time and news This function may not be supported depending on the geographical area Artwork Allows you to select content such as world famous photos and artwork Background Theme Allows you to select a background theme provided by Sa...

Page 61: ...g on network conditions Shadow Effects Applies a shadow effect that you select to the content This function may not be supported depending on the content Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Colour Tone Adjusts the colours of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast View detailed information about the...

Page 62: ...us to Manage User Profiles and then press the Select button When a pop up window appears select Add and then enter the PC information To use this function you must select Allow remote connections to this computer in advance on the Windows PC you want the TV to connect to This function is only supported by a Professional or higher edition of Windows 7 or higher Screen Sharing Wireless Follow the in...

Page 63: ...talled The default apps may differ depending on the geographical area APPS Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical area 1 Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account If you are signed out of your Samsung account select Sign In to sign in If you want to download...

Page 64: ...n install some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appearwithin the selected app s...

Page 65: ...ocus to an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the Home Screen 1 Move the focus to an app to add 2 Select Add to Home 3 After the Home screen appears move the selected app to the desired location 4 Press the Select button The selected app is added to th...

Page 66: ...ess the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Move the focus to the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Move the focus to the app to check 2 Select View Details The app information screen appears You can rate an app on the View ...

Page 67: ...ifications To use the Gallery app you must be signed in to your Samsung account that uses the Samsung Cloud To use this function the PIN number is required 1 Open category Move to at the top left of the screen using the directional buttons on the remote control to view the content synchronised with the Samsung Cloud by category 2 View Daily View Monthly Sort the content by day or month 3 Samsung A...

Page 68: ... can recommend content tailored to your preferences You can use this feature on your mobile device with the Samsung SmartThings app To enjoy the content from these apps on your TV they must be installed on the TV When you watch some paid content you may need to make a payment using their associated app Some content may be restricted depending on your network conditions and your subscriptions to pa...

Page 69: ...you can monitor and configure your smart devices connected to the SmartThings service via the SmartThings app installed on them You can receive notifications about the statuses of your connected devices To use this function you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area 1 Location selection list Press the Select button t...

Page 70: ...ons on or off for the connected smart devices 4 Scenes Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device 5 Device list View a list of the connected smart devices and their statuses You can add a new device through the SmartThings app on your mobile device Please refer to the user guide in the SmartThings app on your mobile device for more ...

Page 71: ...s You can learn quickly how to run and use the frequently used functions such as Bixby Ambient Mode and Smart Hub Quick Guides Connections Remote Control and Peripherals Smart Features TV Viewing Picture and Sound System and Support Troubleshooting Precautions and Notes Using the e Manual The image on your TV may differ from the image above depending on the model and geographical area 1 Search Sel...

Page 72: ...right away 5 Link Access an underlined topic referred to on an e Manual page immediately Using the Internet Surf the Internet on your TV Internet When you run Internet you can see recently viewed web sites or featured recommendations When you select a desired web site you can get immediate access to it You can use the Internet more easily after connecting a keyboard and mouse You can scroll web pa...

Page 73: ...media content saved on storage devices such as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files You can use the following ...

Page 74: ...er By option to Recorded Playing multimedia content on a PC or mobile device 1 Select a device with media content in Source The media content list in the device appears 2 Select a media content item from the list The selected content is played The content may not be played depending on the encoding method or file format Furthermore several functions may be restricted Content on devices connected t...

Page 75: ...m the list The selected content is played back Listening to your mobile device sound through the TV speaker using Sound Mirroring 1 Search for and connect to your TV from the Bluetooth device list on your mobile device 2 Select media content to play on your mobile device The selected contents media is played through the TV speaker In some models Ambient Mode or Art mode is entered automatically an...

Page 76: ... Station Launcher 2 After Install add to home Now Tune Station App Icon will show on TV Carousal When you select the Tune Station App icon in TV Carousal app will be launched in full screen and all Music files will be loaded if USB is attached to TV Launching Tune Station You can launch Tune Station in following ways 1 First select Music files on USB storage device or hard disk drive attached to T...

Page 77: ... repeatedly To return to normal speed select the option or press the button Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then select the left or right directional button in the playback control bar to move backward or forward by10 seconds in the video Move to a specific playback section move up the focus on the playback bar and then s...

Page 78: ...button to change to the following modes General Dynamic Natural This function is only available when 360 Mode is selected Even if you watch the same video file in the same 360 Auto Rotation mode the current effect of this function may differ a little from the previous effects The video s viewing angle is not automatically adjusted in General mode This function may not be supported depending on the...

Page 79: ...file in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while the TV displays photos The music files must be saved in the same USB device as the photo files To pause the background music select Background Music on the playback screen bottom Subtitles You can set the detailed subtitle options such as the language sync size and colo...

Page 80: ...mediately start a conversation with Bixby by saying Hi Bixby Say Hi Bixby and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking If Bixby does not respond to yourvoice turn on the Voice Wake up function and then try again Explore Now Settings Voice Wake up Starting Bixby using buttons on the Samsung Smart Remote You can also have a conversation with Bixby u...

Page 81: ... a voice ID Sign in to your account with yourvoice that is your registered voice ID If you are signed out of your Samsung account select My Profile to sign in 2 Settings You can change the settings for using Bixby These functions may not be supported depending on the model or geographical area These functions can be set in BixbyVoice settings Settings General BixbyVoice settings Language You can c...

Page 82: ...ommands Displays recommended commands you can use to control the TV with Bixby given the current context 4 All Services You can learn the voice commands that let you use Bixby in various situations Use the directional buttons to move to the desired command and then press the Select button You can operate the TV with various voice commands 5 View Tutorial The popup window on using Bixby appears Rea...

Page 83: ...Up Your Service Provider is not completed you can complete it using Reset Settings General Reset Try Now Service provider settings in initial setup may not be supported on geographical area To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use yourvoice data To use the Bixby function you must Agree to Smart Hub s Terms...

Page 84: ...This function may not be supported depending on the model or geographical area If you go to Live TV while no USB device is connected the Schedule Manager screen appears in place of the Recordings screen Using the instant and schedule recording options while watching a programme Instant Recording To activate the Record function while watching TV press the button twice or press the button once After...

Page 85: ... cancel scheduled recordings The menus may not appear depending on the model or geographical area You can schedule up to 30 recordings orviewings at once using Schedule Recording and Schedule Viewing Edit You can set the start and end times for a schedule recording You can set the start time up to 10 minutes before the programme starts and the end time up to 10 minutes after the programme ends The...

Page 86: ...ng on the model or geographical area Start Recording Early You can set the time to start the recording earlier than the broadcast start time in the programme guide Continue Recording After You can set the time to end the recording later than the broadcast end time in the programme guide Symbol Information Provide users with the information of the symbol and the explanation about an icon used in th...

Page 87: ...t Time of the broadcast programme to record and then select Save Check the current time in Settings General System Manager Time Clock Set The menus may not appear depending on the model or geographical area Setting the Schedule Viewing Time Live TV Schedule Manager Live TV Recordings Schedules You can change scheduled recording information or cancel scheduled recordings The menus may differ depend...

Page 88: ...ns available while recording a programme or Timeshift Review available buttons and functions of how they are used while recording a programme or Timeshift The available buttons and functions may differwith the functions This function may not be supported depending on the model or geographical area When you press the down directional button the control bar appears and the following options are avai...

Page 89: ...top Timeshift Ends the recording or Timeshift function Record You switch from the Timeshift function to the recording function When switching to the recording function you can include the content recorded by the Timeshift function into the new recording This function is only available when the Timeshift function is running Edit Recording Time You can set forwhat period of time the programme will b...

Page 90: ...ung TV Plus While the TV is connected to the Internet you can watch popular programmes or highlights for each theme through a virtual channel at any time As with regular channels the TV provides the daily programme schedules for Samsung TV Plus This function may not be supported depending on the model or geographical area Favourites Displays Favourites1 to Favourites 5 Channel Type Sorts the list ...

Page 91: ...ayed in the Channel List Lock Unlock After selecting a target channel in Edit Channels select Lock or Unlock Then the channel is locked or unlocked A locked channel cannot be viewed If you want to use this function or set the password set Settings Broadcasting Apply Channel Lock to On For more information about how to set your password refer to Setting up a password Rename channel After selecting ...

Page 92: ... not be supported depending on the model or geographical area When a channel number is changed its channel information is not updated automatically Restore Samsung TV Plus You can restore the deleted Samsung TV Plus channels This function may not be supported depending on the model or geographical area Exit Closes the Edit Channels screen ...

Page 93: ...ites 3 Select the desired list among the five favourites lists on the screen The channels in the selected favourites list appear If you select an empty favourites list you are moved to the Edit Favourites screen Create a favourites list Live TV Channel List Favourites Favourites1 Favourites 5 Edit Favourites Add to Favourites Selects one or more channels from a list of all channels to add to a fav...

Page 94: ...graphical area If the TV is connected to a cable box or satellite box you do not need to do this The DVB T2 system may not be supported depending on the geographical area The Auto Tuning Settings may not appear depending on the model or geographical area Restricting Viewing to Specific Channels Settings Broadcasting Apply Channel Lock Try Now By selecting the menu you can turn on or off the Apply ...

Page 95: ... System Channel and Search to scan for analogue channels Then select Store to store the scanned channels in the TV This function is only available for analogue broadcasts Channel mode P programme mode When tuning is complete the broadcasting stations in your area have been assigned to position numbers from P0 to P99 You can select a channel by entering the position number in this mode C aerial cha...

Page 96: ...Mode on or off Adaptive Brightness Automatically adjusts the backlight brightness of the screen by detecting the ambient light level using ambient light sensor This function may not be supported by some modes or apps For example Ambient Mode and Game Mode Adaptive Sound Provides optimised sound quality by analysing the viewing environment and the acoustic components of the content Check TV Space O...

Page 97: ... if the volume usage history by time period is insufficient The amount of difference made by this function does not exceed 5 levels from the current volume and this function does not change the current volume if it exceeds 40 Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode...

Page 98: ... Try Now Colour Try Now Tint G R Try Now Apply Picture Settings Try Now Digital Clean View Try Now Auto Motion Plus Settings Try Now When LED Clear Motion is set to On the screen appears darker than when it is Off Local Dimming Controls the brightness of individual areas on the screen to maximise contrast automatically This function may not be supported depending on the model or geographical area ...

Page 99: ...video games with a gaming console such as a PlayStation Xbox or Nintendo Switch The Game Mode Settings may not appear depending on the model or geographical area The game mode is not available for normal TV viewing The screen may shake somewhat When Game Mode is enabled Picture Mode and Sound Mode are switched to Game automatically Sound Mode may not be automatically switched depending on the sele...

Page 100: ... the Game Motion Plus settings FreeSync You can make your gaming experience more pleasant by eliminating screen tearing and stuttering Be sure to set this function only for the external devices that support the AMD Radeon FreeSync feature For an optimised game environment set the resolution of the external device to 1080p at 120 Hz For more information refer to Supported Resolutions for FreeSync I...

Page 101: ... may not be available In this case turn off the Input Signal Plus function For more information about the supported UHD resolutions refer to Supported Resolutions for UHD Input Signals For more information about the Q900RB model refer to Resolutions for Input Signals supported by Q900RB model Using HDMI black level Settings General External Device Manager HDMI Black Level Try Now Use HDMI Black Le...

Page 102: ... refer to Picture sizes and input signals Fit to screen Try Now Fitting the picture to the screen This function may not be supported depending on the Picture Size setting This function may not be supported depending on the broadcast signals Zoom and Position Try Now Adjusting the picture size and or position This function is available only if Picture Size is set to Custom To change the picture pos...

Page 103: ...e connected external device Digital Output Audio Format Try Now To play Dolby Digital with Atmos content select Dolby Digital The Dolby Digital option is only available via HDMI ARC for external devices that support the format The HDMI ARC port may support eARC in some models If you use a AV receiver that does not support Dolby Digital you will hear no sound if you select Dolby Digital Digital Out...

Page 104: ...th devices Settings Sound Sound Output Bluetooth Speaker List You can connect Bluetooth audio devices to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Bluetooth audio device s operating manual This function may not be supported depending on the model or geographical area If the TV fails to find a Bluetooth audio device place the device cl...

Page 105: ... a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more Samsung wireless speakers of the same type must be connected to the same wireless network The Samsung audio devices that supports the Wi Fi function must be connected to the same wireless network as the TV The surround sound configurations with a sound bar may not be supported depending o...

Page 106: ...tings General System Manager Time Sleep Timer You can use this function to automatically shut off the TV after a pre set period of time You can set the sleep timer to up to 180 minutes to automatically turn off the TV This function may not be supported depending on the model or geographical area This function may not be supported in some viewing modes Turning off the TV using the off timer Setting...

Page 107: ...on If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Backlight to manually adjust the minimum screen brightness Minimum Backlight Try Now When the Ambient Light Detection is turned on you can manually adjust the minimum brightness of the TV screen This function acts only when the value is less than the setting in Settings Picture...

Page 108: ...evice connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected to the Internet you can h...

Page 109: ... the TV and connected storage for malicious code Settings General System Manager Smart Security Scan If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code found You can quarantine isolate the code Quarantining prevents it from executing 1 Select all the malicious code to quarantine 2 Select Isolate The selected malicious code is...

Page 110: ...guide for Accessibility Shortcuts is enabled The shortcut menus may not appear depending on the model or geographical area Enabling voice guides forthe visually impaired Settings General Accessibility Voice Guide Settings Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired To activate this function set Voice Guide to On With Voice Guide on the TV...

Page 111: ...o a black and white tone Settings General Accessibility Greyscale Try Now You can change the colour of the TV screen to a black and white tone to sharpen blurred edges caused by colours If Greyscale is on some Accessibility menus are not available This function may not be supported depending on the model or geographical area Inverting the screen colour Settings General Accessibility Colour Inversi...

Page 112: ...ut the TV menu Settings General Accessibility Menu Learning Screen Try Now Learn the menus on the TV screen Once enabled your TV will tell you the structure and features of the menus you select This function is only available when Voice Guide is enabled Listening to the TV through Bluetooth devices forthe hearing impaired Settings General Accessibility Multi output Audio You can turn on both the T...

Page 113: ...y press and hold them First set Slow Button Repeat to On and then adjust the operation speed in Repeat Interval Using Other Functions You can view other functions Changing the menu language Settings General System Manager Language Try Now Setting up a password Settings General System Manager Change PIN Try Now The PIN input window appears Enter a PIN Enter it again to confirm it The default PIN is...

Page 114: ...ces Access Notification Set whether to display a notification when an external device such as a mobile device or tablet attempts to connect to the TV Device List Manage a list of external devices registered to the TV Using AirPlay Settings General Apple AirPlay Settings You can use AirPlay to view content from your iPhone iPad or Mac on the TV screen This function may not be supported depending on...

Page 115: ...service gives you information on how to use the Service For Teletext information to be displayed correctly channel reception must be stable Otherwise information may be missing or some pages may not be displayed To change the Teletext page On the Samsung Smart Remote Press the numeric button on the virtual numeric pad On the standard remote control Press the numeric button On the Samsung Smart Rem...

Page 116: ...switches the mode to List save mode In List save mode you can save a Teletext page into a list using the 8 Store button 8 Store Stores the Teletext pages 2 Page Up Displays the next Teletext page 3 Page Down Displays the previous Teletext page 5 Reveal Conceal Displays or hides the hidden text answers to quiz games for example To display the normal screen press it again 4 Size Displays the teletex...

Page 117: ...l Live TV It returns to the live TV screen Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting company the different topics on a Teletext page are colour coded and can be selected by coloured buttons Press the colour corresponding to the topic of your choice A new colour coded page appears Items can be selected in the same way To display the previous or next page...

Page 118: ...reen press it again For normal display press it once again 9 RETURN Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again 7 EXIT Cancel Shrinks the Teletext display to overlap with the current broadcast To undo press it again Typical Teletext page Part Contents A Selected page number B Broadcasting channel ide...

Page 119: ...Solution Energy Saving Mode Settings General Eco Solution Motion Lighting Component Connections Screen Colour If the colour on your TV screen is not correct or the black and white colours are off run Start Picture Test Settings Support Self Diagnosis Start Picture Test If the test results indicate that the problem is not caused by the TV do the following When using the One Connect confirm that its...

Page 120: ...x or satellite box confirm that it is plugged in and turned on Unable to find a Channel If your TV is not connected to a cable box or satellite box run Auto Tuning Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area The TV image does not look as good as it did in the store Store displays are tuned to a digital U...

Page 121: ...o the TV If you are using AV or analogue equipment disconnect the adapter from the Component Blue input port on the TV and connect it to the AV Yellow input port Check whether Greyscale is set to On Settings General Accessibility Greyscale The picture won t display in full screen HD channels will have black bars on either side of the screen when displaying upscaled SD 4 3 content Black bars will a...

Page 122: ...c connected to your TV The picture is good but there is no sound Set Sound Output to TV Speaker Settings Sound Sound Output If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s...

Page 123: ...s possible to the TV To minimise interruptions we recommend a wireless access point that uses a 5 GHz frequency If the problem persists we recommend that you use a wired connection Whenever a function is used on the TV or the channel is changed the TV voices the activity The TV explains in voice over the video scenes displayed on the screen Turn off the Voice Guide function in Voice Guide Settings...

Page 124: ...s not receiving all channels Confirm that the coaxial cable is securely connected to the TV Run Reset or Auto Tuning Settings General Reset Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area Broadcasting is deactivated Broadcasting is only available when Source is set to TV Broadcasting cannot be accessed while...

Page 125: ...structions at PC Screen Sharing Wireless in Connection Guide and then try to connect Source Connection Guide PC Screen Sharing Wireless Confirm that the TV and your PC are connected to the same wireless network To wirelessly connect the TV to your mobile device read the instructions at Smartphone Screen Sharing Smart View in Connection Guide and then try to connect Source Connection Guide Smartpho...

Page 126: ...a problem with the access point In this case try using a different access point Wired network connection failed Check if the LAN cable is plugged in on both ends If it is plugged in check if the access point is turned on If it is on turn it off wait 1 or 2 minutes and then turn it on Auto IP configuration failed Unable to connect to the network Check if the LAN cable is plugged in on both ends If ...

Page 127: ...then reconnected the HDMI cable scan for devices again or turn your TV off and on I want to start Anynet I also want the connected devices to turn on when the TV is turned on Move the focus to the Anynet device at Source press the up directional button to move to Anynet HDMI CEC and then press the Select button Check if the Anynet device is properly connected to the TV and then select Anynet HDMI ...

Page 128: ...isn t working these steps may help resolve the problem The problem Try this The remote control does not work The connection between the Samsung Smart Remote and the TV may be lost Point the Samsung Smart Remote at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more Also if the remote control is not working or slow the batteries might be low or dead If t...

Page 129: ...e message appears when the Timeshift or recording function is used To use the recording function the storage device connected to the TV must have been already formatted Formatting the storage device deletes all data from it and the storage device is formatted in NTFS The recorded files on the TV are not played back on a PC The recorded files on the TV can only be played back on the same TV Those v...

Page 130: ...lem The Voice Wake up function may not be supported depending on the model or geographical area The problem Try this Bixby answers automatically The TV may recognise an ambient noise or everyday conversation as a call to Bixby Turn off the Voice Wake up function or set the sensitivity to Low Explore Now Settings Voice Wake up I spoke Hi Bixby but Bixby does not answer The Samsung Smart Remote may ...

Page 131: ... and reassemble it The stand is wobbly or crooked Refer to the Quick setup guide and make sure that the stand is assembled correctly A POP TV s internal banner ad appears on the screen Change Usage Mode to Home Mode Settings General System Manager Usage Mode The TV is making a popping noise The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a pr...

Page 132: ...ions Start Picture Test Start Sound Test TV Device Manager Start Smart Hub Connection Test Reset Smart Hub The problem Try this Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications Settings Support Self Diagnosis Reset Smart Hub Reset picture Re...

Page 133: ...you may need to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding the button for 5 or more seconds For the standard remote control press and hold the Play button for 5 or more seconds Continue holding the button until the customer information pop up window ap...

Page 134: ...ording you must first set the TV s clock Set the Clock Set Settings General System Manager Time Clock Set You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Recordings are DRM protected and therefore cannot be played back on a computer or on a different TV In addition these files cannot be played back on your TV if its video circuit has been replaced A USB hard dr...

Page 135: ...lank until the change is made In this case recording will resume but will not be available When using the Record or Schedule Recording function the actual recording may start a second or two later than the specified time If the Schedule Recording function is operating while a recording is being made on an HDMI CEC external device the priority is given to the Schedule Recording Connecting a recordi...

Page 136: ...minutes The Timeshift function is not available for locked channels Time shifted videos are played according to the TV settings The Timeshift function may be terminated automatically once it reaches its maximum capacity The Timeshift function requires at least 1 5 GB of free space available on the USB storage device Supported broadcasting audio options Check the supported broadcasting audio option...

Page 137: ...tion services may be provided in English only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and t...

Page 138: ...ayed or suspended completely depending on the status of the participating systems Copy and paste operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently is ...

Page 139: ... to communicate with another device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled access point Wireless security protocols The TV only supports the followi...

Page 140: ...connecting an external hard drive use the USB HDD 5V1A port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect to the USB HDD 5...

Page 141: ...r sub Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 ...

Page 142: ...mats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is supported up to 10 Pro 5 1 channels WMA lossless audio is not supported wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape aif aiff A...

Page 143: ...gital LPCM mp4 mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 flv vob PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law svi m2ts SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Prof...

Page 144: ...CM mp4 mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 flv vob PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law svi m2ts SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Profile 0 pr...

Page 145: ...ces may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 1 TV does not support FMO ASO RS HEVC UHD is supported up to Level 5 1 and HEVC FHD is supported up to Level 4 1 VC1 AP L4 is not supported GMC 2 or above is not supported Audio d...

Page 146: ...EG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 flv vob PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law svi m2ts SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Profile 0 profile 2 supported 3840 x 2160 3840 x 2160 60 80 rmvb RMVB RV8 9 10 RV30 40 1920 x 1080 60 20 RealAudio 6 Because the specifications are based on the cu...

Page 147: ...patible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 1 TV does not support FMO ASO RS HEVC UHD is supported up to Level 5 1 and HEVC FHD is supported up to Level 4 1 HEVC 8K is supported up to Level 6 1 VC1 AP L4 is not supported GMC 2 or above is no...

Page 148: ...tom 4 3 HDMI 1080i 1080p 16 9 Standard Custom 4 3 HDMI 3840 x 2160p 16 9 Standard Custom HDMI 4096 x 2160p 16 9 Standard Custom HDMI 7680 x 4320p 16 9 Standard Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz USB 4096 x 2160p 24 30 60 Hz 16 9 Standard Custom USB 7680 x 4320p 24 30 60 Hz 16 9 St...

Page 149: ...TV s lock slot The lock is sold separately The method of using an anti theft lock may differ for each model Refer to the lock s user manual for more information This function may not be supported depending on the model or geographical area Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals Resolution 3840 x 2160p 4096 x 2160p If Input Signal Plus is se...

Page 150: ...B 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O 12 bit O O For One Connect supported models Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O O O 12 bit O O 120 10 bit O These specifications are supported for the HDMI 4 port ...

Page 151: ...B 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O O O 12 bit O O 120 10 bit O O O O These specifications are supported for the HDMI 4 port 7680 x 4320 Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 24 30 8 bit 10 bit O O O O 50 60 8 bit 10 bit O These specifications are supported for the HDMI 4 port Use an HDMI cable that supports...

Page 152: ...s x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz SCAN 1920 x 1080 120 Hz 135 000 120 000 297 000 progressive 2560 x 1440 120 Hz 150 000 120 000 495 000 progressive For One Connect supported models Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz SCAN 1920 x 1080 120 Hz 135 000 120 000 297 000 progre...

Page 153: ...wer indicator turning on Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 at 60 Hz UHD model series and 7680 x 4320 at 60 Hz Q900RB model with the Input Signal Plus set to On The native resolution is 3840 x 2160 at 30 Hz with the Input Signal Plus set to Off IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical ...

Page 154: ...7 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1440 x 900 60 Hz 55 935 59 887 106 500...

Page 155: ...0 120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 Hz 225 000 100 000 1188 000 3840 x 2160 120 Hz 270 000 120 000 1188 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 000 297 000 4096 x 2160 30 Hz 67 500 30 000 297 000 4096 x 2160 50 Hz 112 500 50 000 594 000 4096 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160...

Page 156: ...00 74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 1920 x 1080 60 Hz 67 500 60 000 148 500 3840 x 2160 24 Hz 54 000 24...

Page 157: ...00 000 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 000 The resolution may not be supported depending on the model VESA CVT Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MH...

Page 158: ...ccur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is exposed to electrical in...

Page 159: ...s HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice Open Source used in this product can be found on the following webpage http opensource samsung com Open Source License Notice is written only English This licence may not be supported depending on th...

Page 160: ...inner towards the top and thicker towards the bottom Description of the Samsung Smart Remote The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area From top to bottom and left to right The or button is at the top left There is a small LED microphone at the right side of the or button but you cannot find it by touching with hand Below the LED is a...

Page 161: ...amme the screen you are watching stops and a control bar appears You can select Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen and check the time that the actual broadcast programme is running and the timeshift time You can use the Slow Rewind or Slow Forward functions when you select the Pause option ...

Page 162: ...e Learn TV Remote and Menu Learning Screen pages Samsung Smart Remote On the Samsung Smart Remote there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote The one on the left is the volume button Press and hold the volume button to open the Accessibility Shortcuts menu Even if the Voice Guide is set to Off or muted when you press and hold the ...

Page 163: ...ection Highlight Voice Guide Settings and then press the Select button 7 A menu appears with the options to change Voice Guide and Volume Speed Pitch 8 Select the menu using the directional buttons and then press the Select button Running the Accessibility menu functions using Bixby To use Bixby the TV must be set up and tuned and must be connected to the Internet You can connect the TV to the Int...

Page 164: ...e and the current channel and gives you programme information High Contrast To display all menus with an opaque black background and a white font providing maximum contrast Greyscale You can change the colour of the TV screen to black and white to sharpen blurred edges caused by colours If Greyscale is on some Accessibility menus are not available This function may not be supported depending on th...

Page 165: ...an view the subtitle in programmes that provide broadcast subtitles Multi output Audio You can turn on both the TV speaker and Bluetooth headphone designed for the hearing impaired at the same time The hearing impaired can then set the volume of their Bluetooth headphone higher than the volume of the TV speakerwithout affecting the volume of the TV speaker allowing both the hearing impaired and th...

Page 166: ...down the CH button to change the channel Press the up or down of CH button on the standard remote control to change the channel Number button Use the or button on the Samsung Smart Remote to open the virtual numeric pad enter a number and then select Done On the standard remote control press the numeric buttons to enter a channel number Using on screen number entryvia the Samsung Smart Remote Use ...

Page 167: ...evel will be announced Samsung Smart Remote Of the two buttons that protrude from the centre of the Samsung Smart Remote the left one is the VOL button Push up or pull down the VOL button to change the volume Standard remote control Press the VOL button on the standard remote control to adjust the volume Using programme information When watching TV press the Select button to view programme informa...

Page 168: ...y selecting Schedule Viewing Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing Cancelling a scheduled viewing from Smart Hub 1 Press the button to open Smart Hub and then press the left or right directional button to move to Live TV Press the up directional button to move to the top row and then press the left or right directional button to move to Schedule Manager or ...

Page 169: ...wn directional buttons to move within the channel list or use the CH button to go up and down a page at a time You can also use the or button to enter a channel number and go to that channel directly Press the right directional button in the Channel List to move to the Category list Use the up and down directional buttons to move within this list Press the Select button to choose a category you wa...

Page 170: ...tons to move between the lists of favourites Highlight the one you want and then press the Select button The channel list will now show only the channels in this list Channel Type Sorts the list so that it includes channels of a selected type However Channel Type can only be used channels contain the type information Sort Sorts the list by Number or by Name This option is only available on digital...

Page 171: ...ecording from the programme info window Press the Select button while viewing a programme to display the programme info window In the programme info window use the left and right directional buttons to select a broadcast scheduled programme and then press the Select button To schedule a recording for the programme select Schedule Recording Changing the recording time When recording a live programm...

Page 172: ...he Play option to play the programme The programme will start If you have watched part of this programme before you will get a pop up menu on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and press the Select button This function may not be supported depending on the model or geographical ar...

Page 173: ... Privacy If you want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement select Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Press the button on your remote This will bring up a display with 2 rows Try moving the focus to Live TV or another item on the bottom row The options on the top row change depending on the item selected in the bo...

Page 174: ...ickly set frequently used functions by clicking the icons You can set e Manual Intelligent Mode Picture Mode Sound Mode Sound Output Game Mode Sleep Timer Network Picture Size Colour Tone Auto Motion Plus Contrast Enhancer Digital Output Audio Format Colour Space and TV Device Manager This function may not be supported depending on the model or geographical area Source You can select an external d...

Page 175: ...d depending on the model For more information about the Ambient Mode refer to Using the Ambient Mode Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas and movies in one place Universal Guide can recommend content tailored to your preferences For more information about Universal Guide refer to Using the Universal Guide App Imag...

Page 176: ... menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row Press the Select button to open the section you want to read The e Manual contains a section called Learn TV Remote in the Accessibility Guidance at the right corner of the screen This is particularly useful for people wh...

Page 177: ... Bixby is activated in the listening mode the Bixby icon appears at the bottom of the TV screen Say a command and then release the button The TV provides feedback on how it understands the command and then performs the commanded task If the TV does not understand the command try again with more precise pronunciation This function may not be supported depending on the model or geographical area The...

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